Smytten.com/ — Refund not initiated - smytten app beauty products

DO NOT BUY FROM SMYTTEN
I ordered blemigel for 693 rupees which is prepaid shipment, then when i tried to cancel the package... i was not able to cancel hence uzair from smytten mail as below
On Sun, 8 Oct, 2023, 2:52 pm Uzair, wrote:
Ticket No:[protected]

Hello xxxx
We're really sorry to know that you wish to cancel your order

Unfortunately, your order cannot be canceled as it's already been processed. If there is any concern/issue faced by you in the process, please let us know so we can work on it and improve our services.

On a second note, you can give the product(s) a try, cos we're sure you'll love them!

If in case, you still wish to proceed with the cancelation, then you can simply reject it at the time of delivery.

Additionally, if you need any assistance, we're right here to help!

I REJECTED THE PIECE AS PER ABOVE MAIL ON 11 TH OCT STILL NO REFUND INITITAIED

Customer care people UZAIR RICHA VIJAY KEEP ON REPLYING BUT NO REFUND Initiated
Please refund my money.
I rejected the item but still im getting only mails from them and NO REFUND.
There is no number to call smytten. Very pathetic customer support. I am highly disappointed. Don't cheat customers like this.
Please refund my money as soon as possible .
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Oct 21, 2023
Updated by sonia_vasanth
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