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Snapmint Complaints & Reviews

snapmint.com
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Updated: Nov 7, 2025
Complaints 731
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56
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675
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 15

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R
Raj_lon
Dec 17, 2022
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So i am regular user of snapmint last i have ordered for i phone 12 and also make down payment of rupees 8250.00 now i am trying to reach snapmint CUSTOMER CARE there is no response from them i have raised ticket also but no response it shows prepairing for dispatch further no process in order if you don't process my order just refund my down payment of rs. 8250 and from this day i will not use this bloody ### app there are lots of app where i can order but we believe that snapmint is good but time to time it will down it's own rating with frustrating service there is no any CUSTOMER CARE over there

Order id - 6271429
Down payment - 8250.00/-
Product name - apple iphone 12
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    rsrahul774
    Dec 16, 2022
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    My order is not delivered money loss
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      R
      rsrahul774
      Dec 15, 2022
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      My order is not received
      I lose my money 649 rupees
      +1 photos
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        S
        Sankar chohan
        Dec 14, 2022
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        Address: Khayka road Singar, Punhana mewat Haryana

        Mene Snapmint par ek smart watch order keya tha mere pese bhi kar gaye magar order abhi tak nahi aaya mera order number 6220171 he mere order ko 25 din ho gaye hai
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          A
          Aamir gaming
          Dec 10, 2022
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          My product not receive. I place my order in 30 November but this status is stop preparing for dispatch. I am very angry for snapmint. Snapmint customer service tell me my product when is receive.
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            Payal Todkar
            Dec 10, 2022
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            I am trying to reach customer service since 2-3 days, from call, chats still no response.
            The call asks to dial 1 or 2 and after dialing they disconnect call saying no response also the give no response on chats.
            Who will guide us than?
            My order from street style store has been cancelled due to no stock available and now I have to cancel it from snapmint too.
            And stop my emi's and get my refund money.
            Please help me

            Regards,
            Payal
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              V
              Vishal Singh Naruka
              Dec 10, 2022
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              Hey snapmint my name is vishal. And i did all emi's on time and never due your emis late etc. But you closed my account for no reasons and in my cibil your loan is still active please close is loan my phone number is +91 [protected] and reopen my account because i didn't late your payments or late.
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                A
                Aman hr 02
                from Yamuna Nagar, Haryana
                Dec 9, 2022
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                Address: SNAPMINT #206, Bldg 3, Sec 3, Millenium Business Park, Mahape Navi Mumbai, Maharashtra, India 400710

                Order ID : 6191362

                My order still in process after 4 days, No Customer Support,

                before that i use KISHT app, but after see good reviews of SNAPMINT i decided to shift here, But now, I am Regretting.

                i hope you understand my feelings,

                Thanks
                +1 photos
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                  A
                  Anonymous90909
                  Dec 9, 2022
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                  Website: snapmint.com

                  I paid the EMI manually (order ID[protected] for the month of November but Snapmint deducted the amount by NACH. So, I requested either to refund or assign for the upcoming EMI and the Snapmint informed it would be done and I do not need to pay the EMI for the month of December. However, the EMI has been deducted again for the month of December and the Snapmint couldn't resolve my requisition for the whole November and as far as I'm concerned the Snapmint did not inform to NACH on purpose. Now I need refund I do not want to lose my money like that.
                  Dec 19, 2022
                  Complaint marked as Resolved 
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                    Anonymous90909
                    Dec 9, 2022
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                    Resolved

                    I paid the EMI manually for the month of November but Snapmint deducted the amount by NACH. So, I requested either to refund or assign for the upcoming EMI and the Snapmint informed it would be done and I do not need to pay the EMI for the month of December. However, the EMI has been deducted again for the month of December and the Snapmint couldn't resolve my requisition for the whole November and as far as I'm concerned the Snapmint did not inform to NACH on purpose. Now I need refund I do not want to lose my money like that.
                    Dec 19, 2022
                    Complaint marked as Resolved 
                    Resolved
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                      T
                      tanishaq.12
                      Dec 8, 2022
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                      Website: snapmint.com

                      I have order one shoe and trouser from this store and have made my payment through Snapmint, But my order were in the cart and order was never created. I want my money back . I have contacted their customer service, but they didnt reach back even after 48 hours . My email id is : [protected]@gmail.com
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                        V
                        vamsi sai
                        Dec 8, 2022
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                        Ref No: 090CD05196086APP
                        Order ID : 5196086
                        Order Value - 699

                        I have Ordered from Snapmint still product not delivered.For information I have paid down payment for this product and auto debit also settled by Snapmint also not receiving any message about status of shipment.So worried.
                        +1 photos
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                          R
                          Rudra yaduvanshi
                          from Chennai, Tamil Nadu
                          Dec 7, 2022
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                          Address: Snapmint

                          My order cancel my refund no 6046991
                          +1 photos
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                            A
                            Aamir gaming
                            Dec 7, 2022
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                            Smart watch delivery status stop preparing for dispatch.

                            I order a smart watch on snapmint on 30 November. The watch status show me preparing for dispatch previous 5 days. Snapmint tell me my product when receive to me. Order id 6070972...
                            +1 photos
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                            Mokenapelli Mounika
                            from Kadapa, Andhra Pradesh
                            Dec 6, 2022
                            Dec 6, 2022
                            This thread was updated on Dec 6, 2022
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                            Nov 30 I got message your vouchers is sent to your registered mail id, I have check my mail id but no vouchers I get, I have check my login there shown wrong mail id on the same I have complaint to snapmint please check my order id your send vouchers to wrong mail id please update my mail id and resend the vouchers to my registered mail id then say ok within 48 hours your mail id is updated but mail id is not updated, Dec 6 I got vouchers text message I have to try to add that vouchers to my amazon wallet but that vouchers not added there shown Already redeemed the vouchers already used someone else.But I am not using that coupons now I cant pay that EMIs please clear my problem and send valid coupons my maild otherwise I cant pay EMI s.
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                            I am not Using the Vouchers
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                              R
                              rohitmathur
                              from Delhi, Delhi
                              Dec 6, 2022
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                              Address: 206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
                              Website: www.snapmint.com

                              I have purchased an Amazon voucher from Snapmint app on 04.12.2022. The Voucher that I got on my email was already used. The email that I received from snapmint regarding my voucher is as follows:-
                              (Note-Voucher Code is hidden for privacy Concern)
                              Message is as under:-
                              Gift Card ID: xxxxxxxxxxxxxx Gift Card Code: xxxx-xxxxx-xxxxx Rs. 1440.0 Expiry Date:[protected] Please Note: Snapmint or it's representatives
                              But it says that this above-mentioned voucher is already been received. I still not able to redeemed my voucher and after complaining about this matter to Snapmint Customer Care Service they say that they are not responsible for it and cannot help me in regards to this matter.
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                                V
                                Vignesh Senthilkumar
                                Dec 5, 2022
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                                Hi,
                                I have sent multiple mails and raised tickets and tried reaching to customer service in regarding to close/delete my account. I currently don't have any open loans. It's almost a month and i haven't received any reply to mail or ticket that i have sent.
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                                  R
                                  RohitE
                                  from Mumbai, Maharashtra
                                  Dec 4, 2022
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                                  I’ve ordered product from Ketch website. I’ve choose Snapmint as payment mode. Down payment amount has been deducted & order not got confirmed. I want my refund of Down payment amount.
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                                    S
                                    Saurabh2509
                                    from Kanpur, Uttar Pradesh
                                    Dec 4, 2022
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                                    Down payment paid but process stuck.

                                    Order ID- 6128326
                                    I have ordered on 3 dec but it is still showing pending order confirmation. Please cancel it if it will take a long time. And refund my money....
                                    +1 photos
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                                    Tharun9090
                                    Dec 4, 2022
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                                    I have cleared all my EMI'S but the below loan account is reflecting my cibil score. i couldn't see pending EMI'S to clear that loan could you please help me in clearing the loan.
                                    ph no. [protected]
                                    loan account :736773814092022267610
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