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Snapmint Complaints & Reviews

snapmint.com
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Updated: May 10, 2026
Complaints 757
Resolved
63
Unresolved
694
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 16

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S
Shibin j
Dec 22, 2022
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I have ordered a watch' 6th dec 2022since it is showing delivered and i havent received it yet. Since 19.dec 2022 i got a message regarding voucher and that to i havent receivied in my mail.i want to cancel.my order and refund my downpayment asap
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    Nikita Daniel
    from Mumbai, Maharashtra
    Dec 22, 2022
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    Website: snapmint.com

    I cancelled my order and received a confirmation for the same from their partner 10 days ago and my refund has not be initiated yet. I would like for it to be resolved asap as the contact number provided at snapmint's website is absolutely useless
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      S
      [email protected]
      Dec 21, 2022
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      Order cancel and refund

      Please cancel the my order and so please refund to my account...
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      Viratramoji
      from Narsipatnam, Andhra Pradesh
      Dec 20, 2022
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      Address: 5-5-26 kapu street near butchi Raju shop narsipatnam
      Website: Snapmint

      Order I'd 6407378
      Hello I placed an order in snapmint and down payment 5407rs. got debited in my account also and without my consent refund initiated and it's been five hours Still my money has not been refunded.. please as soon as possible resolve my problem please.
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        V
        Viratramoji
        from Narsipatnam, Andhra Pradesh
        Dec 20, 2022
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        Address: Kapu street near butchi Raju shop narsipatnam

        Order I'd: 6407378
        Hello I placed an order in snapmint and payment got debited in my account also and without my consent refund initiated and it's been five days Still my money has not been refunded
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          T
          Thabshi
          from Kasaragod, Kerala
          Dec 18, 2022
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          Address: mumbai

          I cant get my product am already paid all payment order id 6213070
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            R
            Raj_lon
            Dec 17, 2022
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            So i am regular user of snapmint last i have ordered for i phone 12 and also make down payment of rupees 8250.00 now i am trying to reach snapmint CUSTOMER CARE there is no response from them i have raised ticket also but no response it shows prepairing for dispatch further no process in order if you don't process my order just refund my down payment of rs. 8250 and from this day i will not use this bloody ### app there are lots of app where i can order but we believe that snapmint is good but time to time it will down it's own rating with frustrating service there is no any CUSTOMER CARE over there

            Order id - 6271429
            Down payment - 8250.00/-
            Product name - apple iphone 12
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              R
              rsrahul774
              Dec 16, 2022
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              My order is not delivered money loss
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                R
                rsrahul774
                Dec 15, 2022
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                My order is not received
                I lose my money 649 rupees
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                  S
                  Sankar chohan
                  Dec 14, 2022
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                  Address: Khayka road Singar, Punhana mewat Haryana

                  Mene Snapmint par ek smart watch order keya tha mere pese bhi kar gaye magar order abhi tak nahi aaya mera order number 6220171 he mere order ko 25 din ho gaye hai
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                    A
                    Aamir gaming
                    Dec 10, 2022
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                    My product not receive. I place my order in 30 November but this status is stop preparing for dispatch. I am very angry for snapmint. Snapmint customer service tell me my product when is receive.
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                      P
                      Payal Todkar
                      Dec 10, 2022
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                      I am trying to reach customer service since 2-3 days, from call, chats still no response.
                      The call asks to dial 1 or 2 and after dialing they disconnect call saying no response also the give no response on chats.
                      Who will guide us than?
                      My order from street style store has been cancelled due to no stock available and now I have to cancel it from snapmint too.
                      And stop my emi's and get my refund money.
                      Please help me

                      Regards,
                      Payal
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                        V
                        Vishal Singh Naruka
                        Dec 10, 2022
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                        Hey snapmint my name is vishal. And i did all emi's on time and never due your emis late etc. But you closed my account for no reasons and in my cibil your loan is still active please close is loan my phone number is +91 [protected] and reopen my account because i didn't late your payments or late.
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                          A
                          Aman hr 02
                          from Yamuna Nagar, Haryana
                          Dec 9, 2022
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                          Address: SNAPMINT #206, Bldg 3, Sec 3, Millenium Business Park, Mahape Navi Mumbai, Maharashtra, India 400710

                          Order ID : 6191362

                          My order still in process after 4 days, No Customer Support,

                          before that i use KISHT app, but after see good reviews of SNAPMINT i decided to shift here, But now, I am Regretting.

                          i hope you understand my feelings,

                          Thanks
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                            A
                            Anonymous90909
                            Dec 9, 2022
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                            Website: snapmint.com

                            I paid the EMI manually (order ID[protected] for the month of November but Snapmint deducted the amount by NACH. So, I requested either to refund or assign for the upcoming EMI and the Snapmint informed it would be done and I do not need to pay the EMI for the month of December. However, the EMI has been deducted again for the month of December and the Snapmint couldn't resolve my requisition for the whole November and as far as I'm concerned the Snapmint did not inform to NACH on purpose. Now I need refund I do not want to lose my money like that.
                            Dec 19, 2022
                            Complaint marked as Resolved 
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                              Anonymous90909
                              Dec 9, 2022
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                              Resolved

                              I paid the EMI manually for the month of November but Snapmint deducted the amount by NACH. So, I requested either to refund or assign for the upcoming EMI and the Snapmint informed it would be done and I do not need to pay the EMI for the month of December. However, the EMI has been deducted again for the month of December and the Snapmint couldn't resolve my requisition for the whole November and as far as I'm concerned the Snapmint did not inform to NACH on purpose. Now I need refund I do not want to lose my money like that.
                              Dec 19, 2022
                              Complaint marked as Resolved 
                              Resolved
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                                T
                                tanishaq.12
                                Dec 8, 2022
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                                Website: snapmint.com

                                I have order one shoe and trouser from this store and have made my payment through Snapmint, But my order were in the cart and order was never created. I want my money back . I have contacted their customer service, but they didnt reach back even after 48 hours . My email id is : [protected]@gmail.com
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                                  V
                                  vamsi sai
                                  Dec 8, 2022
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                                  Ref No: 090CD05196086APP
                                  Order ID : 5196086
                                  Order Value - 699

                                  I have Ordered from Snapmint still product not delivered.For information I have paid down payment for this product and auto debit also settled by Snapmint also not receiving any message about status of shipment.So worried.
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                                    R
                                    Rudra yaduvanshi
                                    from Chennai, Tamil Nadu
                                    Dec 7, 2022
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                                    Address: Snapmint

                                    My order cancel my refund no 6046991
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                                      A
                                      Aamir gaming
                                      Dec 7, 2022
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                                      Smart watch delivery status stop preparing for dispatch.

                                      I order a smart watch on snapmint on 30 November. The watch status show me preparing for dispatch previous 5 days. Snapmint tell me my product when receive to me. Order id 6070972...
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