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Snapmint Complaints & Reviews

snapmint.com
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Updated: Nov 7, 2025
Complaints 731
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56
Unresolved
675
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 17

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N
Navishna
from Vijayawada, Andhra Pradesh
Nov 8, 2022
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Address: [email protected]

I purchased redmi10 mobile in snapmint. On the first emi date i paid through phone pe and then debited money from my account. App shows if multiple emi debited, it will edjust next emi but snapmint app never adjust next emi.

Number of times Mails sent and do whatsapp but never responded properly.

Very bad bad experience with snapmint
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    P
    Pooja Seraph
    Nov 7, 2022
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    My order id is 4707312, why there is delay in refunding the amount, no reply from customer support also atleast they should reply with something, worst service I have ever had, I need the amount to be refunded asap, thanks.
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      D
      Durai pandi.P
      from MADURAI, Tamil Nadu
      Nov 7, 2022
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      Address: 4/217 south street chinna sakkilipatti madurai 625021

      Dear sir/ madam,
      I have take a new mobile phone on june month one plus nord ce2 lite 5 g mobile. I have pay emi through upi on july, august, september from city union bank.for october month upi transactions done by esaf small finance bank on 3.10.2022.but you have take auto debit from city union bank.for november month am not able to pay emi because I have pay twice time in october month.kindly adjust the emi payments from exciting month, here I have attached screenshot for your proof.

      Name : Duraipandi.P
      Mobile: [protected]
      Please call me
      +2 photos
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        A
        asif231..
        Nov 7, 2022
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        Hi my name is Asif.
        I'm using snapmint for a long time but by mistake click to the order button which i don't need. and their is no cancel option the application. so i called the customer to cancel but they refused. i got the delivery. i paid the amount forcefully. it had been 2 months i paid the amount but still the loan is active and my cibil is going down very badly. and they have blocked my number i cant contact. please Help me out
        order id : 3672698
        WD Elements Western Digital Green 120 GB 2.5 inch SATA III Internal Solid State Drive (WDS120G2G0A)
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          A
          Ajit79910
          Nov 7, 2022
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          I ordered a earphones on 4 November on shopmint. Even after 3 days they didn't process my order. When I try to contact them they didn't replied. All their contact number are invalid
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            S
            Sai lunavath
            from Khammam, Andhra Pradesh
            Nov 6, 2022
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            Address: Khammam, BK bazaar, BK bazaar
            Website: Snapmint

            Hello sir
            I made a down payment of 669 In snapmint app of EMI on 21/10/2022, the order is cancelled in that day and I didn't not received my refunded money back, in app order is showing that the money is refunded in account, but I didn't not received my money back and I raised many compliments to customer care, but I didn't not get any response from them . Iam requesting to solve this problem !..
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              A
              Amul Gaspar
              from Saint Thomas Mount, Tamil Nadu
              Nov 4, 2022
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              Website: snapmint.com

              Last month i get loan i paid my first installment my
              UTR ID NO:[protected]
              BUT MY ACCOUNT SHOWS MINUS BALANCE I RECEIVED MSG NOT PAY THE LOAN AMOUNT
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                A
                Ap8081
                from Powai, Maharashtra
                Nov 4, 2022
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                I needed the invoice for the purchase order number 3318830. I had raised the ticket over 3 weeks ago and I am not getting any reply from them.

                They don't have customer care number they don't reply on emails and chat.

                I want this company to be shutdown so that other people can be saved from this terrible lack of support.

                Order ID : 3318830
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                  T
                  TharunKM
                  from Powai, Maharashtra
                  Nov 3, 2022
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                  Website: snapmint.com

                  I've Ordered Crocs From Flipkart and Initially they Made it Late, so the Product was out pf Stock, later Ordered another Crocs, but I was Not Satisfied with that product, So I cancelled! Its been Months Snapmint Haven't Refunded my Money and Cancelled the EMI!! Please Resolve!! Snapmint is a Scam Company without any Formal consumer Care!! And They don't Pick the Call at all!! Order Id 4940705
                  +2 photos
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                    S
                    Samiransarma
                    from New Delhi, Delhi
                    Nov 3, 2022
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                    Address: Snapmint app

                    Today on 3 nov. 2022, I ordered a JBL go 3 speaker from snapmint on EMI, therefore the EMI for 5 month is 616 rupees and downpayment is 495 rupees, but at the time of payment snapmint deducted an extra payment of 495 with the downpayment amount of 495 without my permission and without any reason, so I want a refund and I need my money back, please help me !!
                    +1 photos
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                      K
                      Kirubakaran_a
                      from Bengaluru, Karnataka
                      Oct 28, 2022
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                      Address: Unit 301 & 302, 3rd Floor, Origin 108, Nr. Bhakti Bhavan, Sindhi Society, Chembur, Mumbai, Maharashtra 400071
                      Website: snapmint.com

                      The fourth EMI of Snapmint Order No 3618499 of Value INR 24, 999 with EMI Rs. 3938 has debited twice on 04th October 2022. I have raised multiple requests on Snapmint mobile app to reverse/ refund the amount that has been debited extra than the actual one. Still there is no response.
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                        H
                        Hollaaa
                        Oct 27, 2022
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                        I have ordered product but still not delivered to me and they have marked it as delivered. No reply on this from last 10 days saying they are looking into the matter.
                        They have financed it and Amazon is seller. 3rd of every month is emi date if not paid they will threat of credit score and all. I will be paying for product which I have not recieved yet.

                        Terrible customer support service put calls on hold for half and half hours.

                        Really a fraudsters snapmint is.
                        Order id- 5254933
                        +1 photos
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                          I
                          IDIL BAHAR
                          Oct 26, 2022
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                          Address: Hospete, karanataka

                          Sir, may galti se Amazon voucher le liya tha 2 thousand ka but abi muje cancelle karana hey and email paar Avil voucher aya but may click nhi kiya...And abi snapminit Eh dikha raha hey screenshot diya apko.
                          sir, eh voucher cenllelle kijiye plz 🙏🙏
                          my ph number [protected]
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                            V
                            Vivek Kumar Rajpu
                            from KANPUR, Uttar Pradesh
                            Oct 20, 2022
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                            Address: M-80 part 4 ganga Ganj, Panki kanpur nagar

                            मैंने एक redmi 10A mobile phone order किया था लेकिन 299 की धनराशि downpayment के लिए जमा करने के बाद 2-3 min baad order cancel हो गया था लेकिन अब तक 299 के धनराशि वापस नहीं आई है
                            my payment I'd is[protected]
                            My order I'd is 5432428
                            Oct 20, 2022
                            Updated by Vivek Kumar Rajpu                             मैंने एक redmi 10A mobile phone order किया था लेकिन 299 की धनराशि downpayment के लिए जमा करने के बाद 2-3 min baad order cancel हो गया था लेकिन अब तक 299 के धनराशि वापस नहीं आई है
                            my payment I'd is[protected]
                            My order I'd is 5432428
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                              R
                              Riyajenny
                              from Siliguri, West Bengal
                              Oct 19, 2022
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                              I've order one digital camera it's been 3 days but still showing verification stage.
                              What kind of fraud company is this. Value of the product is Rs 36, 890 and the order ID is #5384686.
                              +1 photos
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                                K
                                Kadari babu
                                Oct 18, 2022
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                                I am odered wonderchef rs 2499 .iteam was returned refund get original payment method but snapmint app showing emi s
                                Product valu 2499.please check
                                +3 photos
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                                  M
                                  [email protected]
                                  Oct 17, 2022
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                                  Address: No 11 angappa naicken street near edgah mosque mannady Chennai 1

                                  It's been showing my order for pending verification from long time. I'm not even getting the refund or cancell the order kindly acknowledge the issue and refund the amount of rs 2249
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                                    P
                                    Pramukti
                                    from Sultanpur, Madhya Pradesh
                                    Oct 17, 2022
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                                    Order Id - 5180130
                                    Lodged this complain at Snapmint also on 12th Oct'22 but its but still didn't get any single reply or comments from them ..
                                    & on 3rd Nov EMI is going to deduct from account which is already refunded to Snapmint & they are not even seen the complaints.
                                    +1 photos
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                                      P
                                      Pramukti
                                      from Sultanpur, Madhya Pradesh
                                      Oct 16, 2022
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                                      Order Id - 5180130
                                      I ordered Van Husen Analog watch of MRP 949 dated 5th Oct'22 from flipkart via Snapmint & didn't like the product to returned it on dated 11th oct'22
                                      Flipkart refunded 949 Rs to Snapmint in their Gift Card Wallet on dated 12th Oct'22 . So now Snapmint received his refund but EMIs are still showing in my Snapmint Account. So Snapmint please check this details & Close this EMIs for this purchase.
                                      +3 photos
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                                        M
                                        MZari
                                        from Udaipur, Rajasthan
                                        Oct 16, 2022
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                                        I have recently made two purchases from Myntra through snapmint app and I am not able to track my order status. There is no information as to where the packages are or when they would be reaching me. It has already been two weeks.
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