Snapmint Complaints & Reviews

SNAPMINT Order ID: 7195793

I ordered a vacuum cleaner from amazon using snapmint. But immediately after ordering, I found bad remarks on the seller. The seller have only one rating and it says he sent broken multiple plastics instead of the product. I don't want to deal with those sellers.
https://www.amazon.in/sp?marketplaceID=A21TJRUUN4KGV&seller=A4V0BTX2PQFSM here is the link to seller profile that shows the review

I immediately tried to cancel in snapmint mobile app. But it was not working. So I tried to contact snapmint using chat in snapmint mobile app but no one from snapmint cared to reply back. Also I tried to call on[protected], but its not working aswell. It just says callback registered or something and automatically disconnects. It's really disappointing & truly unacceptable support I received from snapmint regarding this. Also feb 4th 2023 I got a message from snapmint saying my order is processed. I don't need this as I can't trust the seller. Please cancel. I contacted snapmint way before the order gets processed and everything is getting ignored. Expecting a resolution soon.

Below is a screenshot of the message I sent to snapmint. Please do the needful immediately. Thank you

Respected officer, I am a customer of snapmint. I purchased a TV with snapmint and the emi amount is Rs.1087 per month.

On January 3rd, I paid emi manually through UPI to snapmint and it is reflected on snapmint. But later half an hour, Snapmint auto deduct the same emi amount from my account again for emi of January.

So I mailed them regarding this, they said may false promise on refund, so I called them back. They said they already refund the amount and but stil even this date[protected] the amount is not refunded. So I already asked them if refund is not applicable, then change it to emi of month of february, so that I don't need to pay again on Feb. But again they are providing false promises regarding this.

So I kindly requesting a refund or convert the amount to next month emi. Kindly do the required to resolve this issue. Thanks.

6942088 is my order number .. i placed and order on 19th of Jan and already paid the dowmpayment amount but still didnt received a single update from.snapmint . Customer care is just saying we will update your order in 24 hours since 2 days .. please resolve the issue asap .

My order id is: 6981231
i placed order of a wrong model, im trying to contact the customer care about the same but no one is replying.
please kindly cancel the order .

I have ordered and OnePlus earphone from snapmint website on emi but have recieved a boat earphone after that I tried to contact the seller I tried sending them emails I contacted snapmint but got no response whatsoever customer service of snapmint is really bad it's been 5 days already no response i didn't open the bubble package of the box please return your order snapmint i don't want boat earphone i have bought 3 OnePlus earphone in past and never did this happen to me how can you be so un trustworthy and ignorant it's been 5 days if you take some more days then my emi date will come this is Insane.

Hi,
I applied for a loan for online shopping worth 14990/-, and snapmint sent over amazon coupons worth the same amount, When I went to redeem it all of them were already used, and amazon said it was redeem by someone else but they cannot say who as per privacy reasons

Hy Team,

I have ordered oneplus buds pro last year 16 of February I have paid all EMI on time.
order ID[protected]
Invoice Number - LKO[protected]

Can you please send me product invoice in PDF file as soon as possible.

If you not respond my email the you can contact me on my mobile no.[protected]. i have contacting to snapmint customer care many time but they didn't respond on call and email.

Thank you
Khush

I ordered earphones in December, ear bards did not come

Sir
Name shidujjma khan
Need mobile number update [protected]
Old mobile number [protected]
[protected]@gmail.com
Pan number EXRPK3931E

My order is delivered but my product is not receiving

My order is delivered but my order is missing

My order ID 6794475 Is not delivery
But app is showing order delivered
And money not refund
And EMI is active but parcel not receive
Mere pass abhi parcel pahuncha nahin hai
Aur app mein dikha raha hai parchali delivery kar diya hai
Aur payment refund bhi nahin hua hai and and EMI dikha rahe hain kya agale mahine bharna hai per mere pass parcel hi nahin aaya hai delivery nahin hua hai to EMI mein kahan se karun jab Maine customer service mein baat ki koi response nahin de raha hai please help kijiye

My order I'd 6794475
Not received and not tracking
Customer care is not response

My order id 6377768 down payment not refund
and costumer car is not replay 4 viek ego

Sir order no. 6771651 ke according maine boad airbuds 141 ke liye order kiya tha but aapne wrong airbuds send kiya hai. isliye ye wale airbuds ko exchange ya return karva den.

I cannot track my order and customer care isn't responding.. I ordered on 11th january

I received a fake product that I ordered through snapmint, i have shared unboxing video. It's snapmint responsibility to either replace the product or refund my money. I have tried calling on customer support number and they keep telling, it's under process and today they told it will not be replaced,
I have used snapmint platform to order so it's snapmint responsibility to resolve my issue.
On last call i was told that Amazon has Denied the claim so I have to keep it.
I have nothing to do what Amazon has said,
I have ordered from snapmint hence it's there responsibility not mine.
If you're are not willing to resolve my issue
My order Id is:-6568716

Dear team

Snapmint had deducted upfront payment of Rs.3239 and rest of the payment was agreed on to be paid in 3 EMIs for order[protected]FLOPESO.

Order id 6744543

However I have cancelled the order same day and asked snapmint customer care to refund my payment and cancel EMI

I am yet to receive any kind of confirmation from snapmint regarding refund process and timelines on mail or calls

please help me here

Its showing my order is delivered but i didn't receive my order or any mail or msg regarding that order
My order number is:6631591

I had ordered a Bajaj Majesty 2900 W oil filled room heater(RH 11F Plus, Black) on 4 January 2023 with order id : 6682377 . As odered in EMI, an amount of Rs 1498 has already paid on the same day for order confirmation, also EMI of Rs 1348 has to be auto debit from the coming next feb month till july 2023.Now on the day of delivery on 9 January'23, an amazon delivery called me regarding the order, as I got there to receive the order, seeing the box it is full of sespence that its the thing I ordered and thus returned the product without opening. No opening cause the box only weighs about 1 kg and outside of it written 16 kg.
I would like to request for a proper order return or refund my amount deposited with cancelling my all auto debit emi.Also attaching the photo of the box along with receipt.