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Snapmint Complaints & Reviews

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Updated: Dec 13, 2025
Complaints 735
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57
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Snapmint reviews & complaints page 18

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M
Oct 17, 2022
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Address: No 11 angappa naicken street near edgah mosque mannady Chennai 1

It's been showing my order for pending verification from long time. I'm not even getting the refund or cancell the order kindly acknowledge the issue and refund the amount of rs 2249
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    P
    Pramukti
    from Sultanpur, Madhya Pradesh
    Oct 17, 2022
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    Order Id - 5180130
    Lodged this complain at Snapmint also on 12th Oct'22 but its but still didn't get any single reply or comments from them ..
    & on 3rd Nov EMI is going to deduct from account which is already refunded to Snapmint & they are not even seen the complaints.
    +1 photos
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      P
      Pramukti
      from Sultanpur, Madhya Pradesh
      Oct 16, 2022
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      Order Id - 5180130
      I ordered Van Husen Analog watch of MRP 949 dated 5th Oct'22 from flipkart via Snapmint & didn't like the product to returned it on dated 11th oct'22
      Flipkart refunded 949 Rs to Snapmint in their Gift Card Wallet on dated 12th Oct'22 . So now Snapmint received his refund but EMIs are still showing in my Snapmint Account. So Snapmint please check this details & Close this EMIs for this purchase.
      +3 photos
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        M
        MZari
        from Udaipur, Rajasthan
        Oct 16, 2022
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        I have recently made two purchases from Myntra through snapmint app and I am not able to track my order status. There is no information as to where the packages are or when they would be reaching me. It has already been two weeks.
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          M
          MOHD AMEER BAIG
          Oct 15, 2022
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          Address: 60feet road tilak Nagar guntkal 515801
          Website: GOOGLE CROME

          I ordered a VIVO v23 on 12 october 12:34PM, it had shown that Seller Confirmation (ETA:Oct 14 12:34 PM)
          It's been 2 days and it's still showing the same. Your app says order will be dispatched in less than 48 hrs but my order haven't even started the process of dispatching. I need the order as fast as possible.
          +1 photos
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            Uddhar Ojha
            Oct 13, 2022
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            I ordered a pair of shoe via snapmint. But the seller send me the wrong size number i.e 9 instead of 8 . So i instantly complaint the issue to their customer care and also processed the online method for return. After a day later a representative from snapmint told me to return the product anyhow before 2 days Or I have to pay the emi of the product. Later on I got the whatsapp update from the same courier who delivered the order that one of their representative will collect the wrong product. But the courier person had not come. At late evening when I called the courier person that you have to pickup a return product from my location. He told me that he will collect the product tomorrow and after the call. A whatsApp update came on my number that my address was not complete so the courier representative unable to pick up the product. Funny part is that the same person was assigned for pick up the return product who earlier has delivered the product. The next day when I called the courier person that please take my product today then he replied that I didn't get any confirmation from the company about that order so I can't take your return product.

            After that no one called me neither snapmint company representative nor courier person.

            After 5-6 days I got a mail related my E.M.I
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              R
              Reyan_it_888
              Oct 13, 2022
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              Hi Dear
              I'm Mohammad Reyan Ali Order ID:-4408890 / [protected].
              I'm Already Pay EMI this month and same day again deduct amount 3200 rupees. Kindly I request you please refund our amount if you not refund our amount otherwise next EMI 03 November I can't pay.
              Transfer to[protected]UPI/DR/[protected]
              Transfer to[protected]UPI/DR/[protected]
              +2 photos
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                N
                Nayankr
                from Pakur, Jharkhand
                Oct 12, 2022
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                Pathetic..I placed an ten days back also
                paid the down payment but processing is still
                pending. I tried their chatbox too many times to
                get help but they didn't respond. Now more than
                many hours has passed. Their ETA for verification
                period is also over. Now I'm very much worried.
                Please don't use this app. It's a big scam.
                My Order Number - 5172238
                Oct 12, 2022
                Updated by Nayankr
                Pathetic..I placed an order ten days back also
                paid the down payment but processing is still
                pending. I tried their chatbox too many times to
                get help but they didn't respond. Now more than
                many hours has passed. Their ETA for verification
                period is also over. Now I'm very much worried.
                Please don't use this app. It's a big scam.
                I want you should take legal action against them
                My Order Number - 5172238
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                  A
                  ANAS ABDUL SALIM
                  Oct 12, 2022
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                  I order a phone for about 3weeks it's not verified or i cannot cancel the order.My order ID: [protected]
                  +1 photos
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                    A
                    ANAS ABDUL SALIM
                    Oct 12, 2022
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                    I order a phone by emi in snapmint.its been about 2weeks but it is not been verified so i cancel the order but there is no response from them
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                      N
                      Nayankr
                      from Pakur, Jharkhand
                      Oct 12, 2022
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                      Pathetic..I placed an order 10 days back also
                      paid the down payment but processing is still
                      pending. I tried their chatbox too many times to
                      get help but they didn't respond. Now more than
                      Many hours has passed. Their ETA for verification
                      period is also over. Now I'm very much worried.
                      Please don't use this app. It's a big scam.
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                        M
                        Mangesh Shejul
                        from Aurangabad, Uttar Pradesh
                        Oct 11, 2022
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                        Down payment debited from account but order declined by amazon

                        I did a down payment through snapmint to order mobile from amazon.but amazon declined the order... But my down payment of 1937Rs debited from my bank account and still not got refund of it. This UPI reference
                        [protected] and order I'd - 5305803

                        Hope I'll get my refund immediately....
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                        S
                        Sandeep Bawane
                        Oct 11, 2022
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                        Death Team we have order noise color fit pro 4 smart watch but till time didn't receive order id 4953191 and we have tri to contact to customers care 23 sep to till date but didn't any Ripley to me we have wrote to chat box and also drop mail so please help to us

                        Thanks & Regards
                        Sandeep Bawane
                        [protected]
                        [protected]
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                          A
                          Alannzz11
                          from Thrissur, Kerala
                          Oct 10, 2022
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                          Website: Snapmint

                          I ordered gift card for emi.. But i didnt received it and they told they sent and asking me to pay for what i havnt used
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                            K
                            Kamalbudhrani
                            from PUNE, Maharashtra
                            Oct 10, 2022
                            Resolved
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                            Resolved

                            I have placed the order with this fraud company 3 days back and I am not getting any reply from them,

                            They don't have customer care number they don't reply on email and chat

                            I want this company to be shutdown so that other people can be saved

                            I want to cancel my order but these people don't even reply

                            Order ID : 5220403
                            Oct 10, 2022
                            Complaint marked as Resolved 
                            They contacted me and provided the update and resolved my issue
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                              M
                              Mrsk10
                              Oct 8, 2022
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                              Order Id 5195548, voucher not received.
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                                M
                                Mrsk10
                                Oct 8, 2022
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                                They didn't give me voucher yet. Verification time was gone 2 days ago, but they didn't verified.
                                Oct 08, 2022
                                Updated by Mrsk10
                                Order Id 5195548
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                                  S
                                  Shyamali@1992
                                  from Kolkata, West Bengal
                                  Oct 7, 2022
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                                  Delayed delivery

                                  Website: snapmint.com

                                  I ordered a Redmi 10A on 1st october and their expected delivery date is 21st october. They promise about delivering under 7 days....
                                  +3 photos
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                                  Shyamali@1992
                                  from Kolkata, West Bengal
                                  Oct 3, 2022
                                  Resolved
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                                  Resolved

                                  I ordered a Redmi 10A on 1st october 6:11 PM, it had shown that Seller Confirmation (ETA:Oct 02 6:11 PM)
                                  It's been 2 days and it's still showing the same. Your app says order will be dispatched in less than 48 hrs but my order haven't even started the process of dispatching. I need the order as fast as possible.
                                  +1 photos
                                  Oct 7, 2022
                                  Complaint marked as Resolved 
                                  They had delay in their process because of Durga Puja .
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                                    F
                                    Ferdish
                                    Oct 3, 2022
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                                    I am not getting any updates about the product which I ordered from Snapmint, it's been more than 5days but no update provided from their end, kindly check and give me an update what is the status now. Order ID: 5067259 .Portal Link:- www.snapmint.com . Cont no mentioned on their website:[protected] which is not connectable
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