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Snapmint Complaints & Reviews

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Updated: Oct 24, 2026
Complaints 762
Resolved
65
Unresolved
697
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 19

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V
Vishal Singh Naruka
Dec 10, 2022
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Hey snapmint my name is vishal. And i did all emi's on time and never due your emis late etc. But you closed my account for no reasons and in my cibil your loan is still active please close is loan my phone number is +91 [protected] and reopen my account because i didn't late your payments or late.
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    A
    Aman hr 02
    from Yamuna Nagar, Haryana
    Dec 9, 2022
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    Address: SNAPMINT #206, Bldg 3, Sec 3, Millenium Business Park, Mahape Navi Mumbai, Maharashtra, India 400710

    Order ID : 6191362

    My order still in process after 4 days, No Customer Support,

    before that i use KISHT app, but after see good reviews of SNAPMINT i decided to shift here, But now, I am Regretting.

    i hope you understand my feelings,

    Thanks
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      A
      Anonymous90909
      Dec 9, 2022
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      Website: snapmint.com

      I paid the EMI manually (order ID[protected] for the month of November but Snapmint deducted the amount by NACH. So, I requested either to refund or assign for the upcoming EMI and the Snapmint informed it would be done and I do not need to pay the EMI for the month of December. However, the EMI has been deducted again for the month of December and the Snapmint couldn't resolve my requisition for the whole November and as far as I'm concerned the Snapmint did not inform to NACH on purpose. Now I need refund I do not want to lose my money like that.
      Dec 19, 2022
      Complaint marked as Resolved 
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        A
        Anonymous90909
        Dec 9, 2022
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        Resolved

        I paid the EMI manually for the month of November but Snapmint deducted the amount by NACH. So, I requested either to refund or assign for the upcoming EMI and the Snapmint informed it would be done and I do not need to pay the EMI for the month of December. However, the EMI has been deducted again for the month of December and the Snapmint couldn't resolve my requisition for the whole November and as far as I'm concerned the Snapmint did not inform to NACH on purpose. Now I need refund I do not want to lose my money like that.
        Dec 19, 2022
        Complaint marked as Resolved 
        Resolved
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          T
          tanishaq.12
          Dec 8, 2022
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          Website: snapmint.com

          I have order one shoe and trouser from this store and have made my payment through Snapmint, But my order were in the cart and order was never created. I want my money back . I have contacted their customer service, but they didnt reach back even after 48 hours . My email id is : [protected]@gmail.com
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            V
            vamsi sai
            Dec 8, 2022
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            Ref No: 090CD05196086APP
            Order ID : 5196086
            Order Value - 699

            I have Ordered from Snapmint still product not delivered.For information I have paid down payment for this product and auto debit also settled by Snapmint also not receiving any message about status of shipment.So worried.
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              R
              Rudra yaduvanshi
              from Chennai, Tamil Nadu
              Dec 7, 2022
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              Address: Snapmint

              My order cancel my refund no 6046991
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                M
                Mokenapelli Mounika
                from Kadapa, Andhra Pradesh
                Dec 6, 2022
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                Nov 30 I got message your vouchers is sent to your registered mail id, I have check my mail id but no vouchers I get, I have check my login there shown wrong mail id on the same I have complaint to snapmint please check my order id your send vouchers to wrong mail id please update my mail id and resend the vouchers to my registered mail id then say ok within 48 hours your mail id is updated but mail id is not updated, Dec 6 I got vouchers text message I have to try to add that vouchers to my amazon wallet but that vouchers not added there shown Already redeemed the vouchers already used someone else.But I am not using that coupons now I cant pay that EMIs please clear my problem and send valid coupons my maild otherwise I cant pay EMI s.
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                I am not Using the Vouchers
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                  R
                  rohitmathur
                  from Delhi, Delhi
                  Dec 6, 2022
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                  Address: 206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
                  Website: www.snapmint.com

                  I have purchased an Amazon voucher from Snapmint app on 04.12.2022. The Voucher that I got on my email was already used. The email that I received from snapmint regarding my voucher is as follows:-
                  (Note-Voucher Code is hidden for privacy Concern)
                  Message is as under:-
                  Gift Card ID: xxxxxxxxxxxxxx Gift Card Code: xxxx-xxxxx-xxxxx Rs. 1440.0 Expiry Date:[protected] Please Note: Snapmint or it's representatives
                  But it says that this above-mentioned voucher is already been received. I still not able to redeemed my voucher and after complaining about this matter to Snapmint Customer Care Service they say that they are not responsible for it and cannot help me in regards to this matter.
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                    V
                    Vignesh Senthilkumar
                    Dec 5, 2022
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                    Hi,
                    I have sent multiple mails and raised tickets and tried reaching to customer service in regarding to close/delete my account. I currently don't have any open loans. It's almost a month and i haven't received any reply to mail or ticket that i have sent.
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                      R
                      RohitE
                      from Mumbai, Maharashtra
                      Dec 4, 2022
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                      I’ve ordered product from Ketch website. I’ve choose Snapmint as payment mode. Down payment amount has been deducted & order not got confirmed. I want my refund of Down payment amount.
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                        T
                        Tharun9090
                        Dec 4, 2022
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                        I have cleared all my EMI'S but the below loan account is reflecting my cibil score. i couldn't see pending EMI'S to clear that loan could you please help me in clearing the loan.
                        ph no. [protected]
                        loan account :736773814092022267610
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                          R
                          Rudra yaduvanshi
                          from Chennai, Tamil Nadu
                          Dec 3, 2022
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                          Address: K k industries

                          My refund no 6046991 my order cancel please my refund
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                            R
                            Reyan 332
                            Dec 1, 2022
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                            Sir
                            i gave the payment of November in October itself what actually happened in October that my payment was automatically deducted and deposited in one and now i am being harassed so much please review my profile for EMI And update that such message does not come, if my heart civil score is bad, then I will definitely take legal action against you people, I will definitely file a case against you people.
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                              N
                              NIkhilkushwah77
                              from Gwalior, Madhya Pradesh
                              Nov 28, 2022
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                              Website: www.snapmintfin.com

                              Sir, First of all currently I don't have any loan from snapmint Yeah I purchased earbuds but I clear those EMI and get No due certificate of it... But at now when I check my cibil score it shown I have loan of 7702₹ from snapmint so how could it possible I don't borrow anything from this app right now they show 7702₹ its my available or approve limit for next purchase But I don't purchase anything and I will attach those Screenshot in this complaint please check it and take action It's really so disgusting I don't borrow anything and snapmint shows I borrow 7702₹ clear this wrong loan they effect my cibil. Sir please take immediately a legal action against snapmint
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                                N
                                Nikiya j
                                from Tirupur, Tamil Nadu
                                Nov 27, 2022
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                                [Resolved] Snapmint — Product not delivering
                                Rajeshwari
                                Vrp nagar ms nagar new bus stand
                                Tirupur
                                I have Ordered shubham enterprises i8 promax smart watch series 8 from Snapmint on 14 nov2022 and today's 27 nov2022 and still product not delivered.For information I have paid down payment for this product and auto debit also settled by Snapmint also not receiving any message about status of shipment.So worried.

                                Details :-
                                Customer name: Nikiya Jawahar
                                Order ID: 5829814

                                Product Name: shubham enterprises i8 promax smart watch series 8

                                Order Value: 849
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                                  G
                                  Gagank25
                                  Nov 24, 2022
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                                  Address: #206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710

                                  I have cleared all the dues And emis. But in cibil score still shows that there is a dues of Rs 6284.
                                  Which is highly affecting on my cibil
                                  But snapmint also sent no due certificate.
                                  Which is i attched below

                                  I request please solve my issue as soon as possible
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                                    S
                                    shabeerbava
                                    from Punalur, Kerala
                                    Nov 23, 2022
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                                    I have purchased Amazon Gift Card of Rs. 20000 through snapmint on[protected]. But I have not yet received the Gift card code to email. My email id is "[protected]@gmail.com", but in snapmint profile it is "[protected]@gmail.commail.com".
                                    I have requested them manytime to update my email from my correct email id. but no response from snapmint side
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                                      N
                                      Nagoor Aadhar John
                                      Nov 22, 2022
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                                      Address: darsi

                                      I am nagoor john basha

                                      pan cvwpa3233q

                                      [protected] mobile number

                                      loan number is[protected]
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                                        ProsantoMurmu
                                        from Gossaigaon, Assam
                                        Nov 21, 2022
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                                        Address: Navi Mumbai

                                        Snapmint provided me with a three differnt vouchers but all these vouchers are not working it’s been showing that your vouchers have been already reedemed by someone else what shall i do now .
                                        And at the first place i ordered from Flipkart but they gave me amazon vouchers and when i contacted them back they said they will look into matter and i forwarded the vouchers to [protected]@snapmint.com and after that now they are not responding to it well i got scammed of rupess 1621 . Please help me out
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