| Address: B-34 2nd Floor, Vatika Gali, Nehru Nagar, Patliputra Colony, Patna, Bihar, 800024 |
I, Brajendra Chandra Bharmar, placed an order for a mobile phone "OnePlus 10R (Forest Green 12GB/256GB)" worth of Rs. 40, 838/- from Snapmint (in Flipkart category) vide ORDER NO. 4276411 on 25/07/2022 by paying Rs. 6, 126/- as Downpayment. (ALL SCREENSHOTS ATTACHED)
Product was shipped on 26/07/2022 and for some reason the same was cancelled by Flipkart on 27/07/2022. I informed the same to Snapmint customer care and they assured me that I will get my refund of my Downpayment of Rs. 6, 126/- within 72 Hours.
Now it's been 7 Days now and no refund has been given to me and they have blocked my number for calling them. Even they are not responding in chat support and not replying to my email, too.
I spoke to Flipkart customer care. They said, Flipkart has already issued refund to Snapmint (as you can see in the SCREENSHOTS BELOW).
I am very tensed. Please look into the matter and kindly help me with this so that I could get my hard earned money from these cheap fraudsters.
My details are as under:-
Brajendra Chandra Bharmar
Mob No. [protected]
[protected]@gmail.com
We are really sorry for the delay in replying.
We are working on your complaint, and please be assured that the issue will get resolved on priority.
Thank you
Team Snapmint!!!