Claimed

Snapmint Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 731
Resolved
56
Unresolved
675
Contacts

File a complaint to Snapmint

Having problems with Snapmint?

File a complaint and get it resolved by Snapmint customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Snapmint reviews & complaints page 21

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
ManjuGouda
from Bengaluru, Karnataka
Aug 10, 2022
Report
Copy

I ordered and return the product..i received the return mail also..but i didn't get the refund amount. I paid 2 emi but it's not updated it's showing only 1 emi paid..it's a fraud app making customer fools..kindly take action these frauds
+1 photos
Dear Customer,

We are really sorry for the delay in replying.

We are working on your complaint, and please be assured that the issue will get resolved on priority.

Thank you
Team Snapmint!!!
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Tanzeem Ahamed
    Aug 6, 2022
    Report
    Copy

    I purchased the smart watch for first time i paid down payment from phone pay but there is no order confirmation from snapmint and no order updateds showing in snapmint app
    Dear Customer,

    We are really sorry for the delay in replying.

    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

    Thank You
    Team Snapmint!!!.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Preetpinal
      from Vadodara, Gujarat
      Aug 6, 2022
      Report
      Copy

      Address: VADODARA,GUJARAT,INDIA

      I ordered a 3 product from amazon 25 jul 2022 order id no:4274504
      total amt- 2923 -downpayment paid- 523 which i have not received till date.
      when i wanted to know why the delivery is getting delayed so much i try to contact custmer care but no any connected call then after i try to send email [protected]@snapmint.com but no any repond and after 10 days snapmint order detail chang and show deliverd i was very surprised, i did not get my product, it has been recived. i want to know who has recived my order, i havent received any phone call from delivery boy.which courier company didi you send by ? i need that courier company name and phone number, your custemer care number is totally fraud. what can i do..procuct not deliverd how can i pay the EMI & how can i return my downpayment and stop emi from snapmint? I DON'T GET MY PRODUCT THEN I WILL NOT PAY ANY EMI i want my payment back too.otherwise i will take legal action against you.
      +3 photos
      Dear Customer,

      We are really sorry for the delay in replying.

      We've already sent you Amazon's gift card voucher code number of same price on your register mail address. instead of product.

      you can use it and place order from your side on your Amazon account.

      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

      Thank You
      Team Snapmint!!!
      Helpful
      1 other people found this review helpful
      1 found this helpful
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shubham59
        Aug 2, 2022
        Report
        Copy

        While pay down payment the amount is deducted from the bank byt the app still ask to pay down payment
        Dear Customer,

        We are really sorry for the delay in replying.

        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

        Thank You
        Team Snapmint!!!.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Brajendra Chandra Bharmar
          Aug 2, 2022
          Report
          Copy

          Address: B-34 2nd Floor, Vatika Gali, Nehru Nagar, Patliputra Colony, Patna, Bihar, 800024

          I, Brajendra Chandra Bharmar, placed an order for a mobile phone "OnePlus 10R (Forest Green 12GB/256GB)" worth of Rs. 40, 838/- from Snapmint (in Flipkart category) vide ORDER NO. 4276411 on 25/07/2022 by paying Rs. 6, 126/- as Downpayment. (ALL SCREENSHOTS ATTACHED)

          Product was shipped on 26/07/2022 and for some reason the same was cancelled by Flipkart on 27/07/2022. I informed the same to Snapmint customer care and they assured me that I will get my refund of my Downpayment of Rs. 6, 126/- within 72 Hours.

          Now it's been 7 Days now and no refund has been given to me and they have blocked my number for calling them. Even they are not responding in chat support and not replying to my email, too.

          I spoke to Flipkart customer care. They said, Flipkart has already issued refund to Snapmint (as you can see in the SCREENSHOTS BELOW).

          I am very tensed. Please look into the matter and kindly help me with this so that I could get my hard earned money from these cheap fraudsters.

          My details are as under:-
          Brajendra Chandra Bharmar
          Mob No. [protected]
          [protected]@gmail.com
          +7 photos
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            aditya bijalwan
            Aug 2, 2022
            Report
            Copy

            Website: Snapmint

            I paid 300rs as a downpayment but after the payment the application said invalid application. They're doing fraud
            +1 photos
            Dear Customer,

            We are really sorry for the delay in replying.

            We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

            Thank You
            Team Snapmint!!!.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Raju kallyani
              from Pathanamthitta, Kerala
              Aug 1, 2022
              Report
              Copy

              I don't recieved any of 3 product yet.. bt they show to pay EMI dues of this 3products, they called many times to pay emi.. products are dont deliverd how can i pay the emi, this is a fraud company, if i call customer care numbers did not connected.. what can i do.. how can i return back my downpayments from snapmint ?
              Dear Customer,

              We are really sorry for the delay in replying.

              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

              Thank you
              Team Snapmint!!!.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Gaurav.Y
                Jul 31, 2022
                Report
                Copy

                Due to quality issue in product I canceled the order and also send back but no refund has yet come
                Dear Customer,

                We are really sorry for the delay in replying.

                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                Thank You
                Team Snapmint!!!.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  F
                  FRANKLIN JEBARAJ P
                  Jul 30, 2022
                  Report
                  Copy

                  Cancelled the order - Hold EMI

                  Hi Snapmint,

                  I ordered the product through snapmint app, but later i changed my mind to cancel the order, but there is no option in the app. When I reach to customer care, they said at the time of delivery you just return back the order to the delivery agent itself.
                  Right now the product it's in shipment, but i don't know when it going to return the product to snapmint.
                  As per the blue dart courier, product...
                  +2 photos
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy
                  A
                  Aniruddh Suryawanshi
                  Jul 29, 2022
                  Report
                  Copy

                  Cibil score

                  I have paid all the EMI and all before their due dates the app also mentioned these details. But my cibil report mentions a late payment and not paid all the amount which is effecting the credit score....
                  +1 photos
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  1 Comment
                  Report
                  Copy
                  V
                  Vijaymishra12
                  Jul 28, 2022
                  Report
                  Copy

                  Hi,
                  I booked an airpods 2nd generation through Snapmint and they send me damaged product as it was not working properly from day one, right side buds was not charged by case and it only works for 1 hour max and i raise a complaint to snapmint they are saying they can no refund it go to the app store and we will not return it
                  i purchase it for 11499 and they are behaving like its only for 1000

                  my registered number is [protected]
                  +1 photos
                  Dear Customer,

                  We are really sorry for the delay in replying.

                  We understand your concern that you wish to know the status of order #4036519.

                  We are working on your complaint, and please be assured that the issue will get resolved on priority.

                  Again we are really sorry for the inconvenience...!!
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    O
                    Officialars123
                    from Saharsa, Bihar
                    Jul 27, 2022
                    Report
                    Copy

                    Address: Mumbai Maharashtra India
                    Website: snapmint.com

                    28/06/2022 को मैंने snapmint से एक प्रॉडक्ट ऑर्डर किया था जिसके लिए मेरे अकाउंट से 19 रुपये भी लिया गया था लेकिन अभी तक मुझे प्रॉडक्ट नहीं मिला है और 3 अगस्त को उसकी पहली emi डिडक्शन का मैसेज भी आ रहा है

                    Mobile No [protected]
                    +1 photos
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    We want you to know that in the tracking details this order been delivered to you. If you didn't receive your courier kindly contact to your nearest Delivery hub courier center.

                    Here is your tracking details: -

                    Tracking Id: - [protected]
                    Courier: - Delhivery

                    For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                    Thank You
                    Team Snapmint!!!
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Address: 298/1 Flat D1 Red House Building, Opp MCD School Ghittorni Farms, Delhi 110030

                      I placed an order on SSS (StreetStyleStore) and paid via snapmint and amount of INR 999 in the month of April (17th, 2022). I did not receive any delivery for over a month till the time it was my first payment of INR 250 was due. I enquired at both SSS and Snapmint and they said it will be delivered. So, I made the first payment to Snapmint of RS. 250 without receiving the product. Its been 3 months there is no sign of delivery, and the snapmint...
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy
                      S
                      Stsrreddy
                      from Hyderabad, Telangana
                      Jul 26, 2022
                      Report
                      Copy

                      Address: Hyderabad

                      Hello Team, I have placed an order through snapmint to avail discount and pay an EMI that would be feasible for me. I had to wait for three days no response from snapmint or order had no updated.

                      4036519 Order number which I have placed through TITAN. Anyhow I have purchased it from TITAN itself late on after back to back class to the customer service number which is like next level of performance acting on 24-36 hours your order will be ready and dispatched which did not happen till date that is 26-July-2022. That will never happen too I just called today and the vague reply was kindly call TITAN and complain “lol” I have already sent an email long back to cancel the order. Called them number of times to cancel the order. WhatsApp chat have also been updated, but nothing worked out. Please resolve and refund the amount. Atleast forget about refund and cancellation. Please don’t issue EMI and bug me that would effect my CIBIL score I please request to CANCEL MY ORDER 4036519.
                      +1 photos
                      Dear Customer,

                      We are really sorry for the delay in replying.

                      We understand your concern that you wish to know the status of order #4036519.

                      We are working on your complaint, and please be assured that the issue will get resolved on priority.

                      Again we are really sorry for the inconvenience...!!
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        dinesh 720
                        from Karnal, Haryana
                        Jul 26, 2022
                        Report
                        Copy

                        Dear Sir / Mam

                        maine asitis nutrician ki website se ek order kiya tha jis par payment option mein snapmint bhi tha us par click kiya to unhone 562 ki down payment mangi jo maine kar di uske ke bad unhone show kiya you are not eligible please order after three months. please refund my amount.order id is 4281252
                        +1 photos
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        We would like to inform you that your order[protected] refund (562) completed in your account on 29/07/2022 03:31 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                        Thank You
                        Team Snapmint!!!
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Amit Sidhu
                          Jul 24, 2022
                          Report
                          Copy

                          Address: new delhi ashok nagar 110096

                          22 may ko maine ek moto g ka mobile order Kiya tha Flipkart se. Order cancel ho gya h what ab tak mera downpaymnt ki hue 2400rs wapis nahi aye or na he snapmint k tarf se koi msg call mail nahi kiya gya or emi k msg mail bar bar aa rhe h m cyber crime m FIR krunga kis base par ab tak mail msg call anhi aya na refund aya pls call us no [protected]
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pranay Chhibber
                            Jul 23, 2022
                            Report
                            Copy

                            Address: Unit 301 & 302, 3rd Floor, Origin 108, Nr. Bhakti Bhavan, Sindhi Society, Chembur, Mumbai, Maharashtra 400071

                            I order sunglasses form myntra using snapmint but still no package recieved.
                            No Tracking Details N
                            +1 photos
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              gaumz244
                              from Mumbai, Maharashtra
                              Jul 22, 2022
                              Report
                              Copy

                              Received Used Amazon E-Voucher from Snapmint

                              Snapmint sent me a text message about E-Voucher.
                              (Note-Voucher Code is hidden for privacy Concern
                              Message is same as Below
                              Dear Gautam, You have received Amazon E-Voucher from Snapmint. Your E-Voucher Code is xxxxxxxxxxxxxxxx Pin : xxxx-xxxxxx-xxxx Valid till[protected] Value : INR 1599
                              Then i went to amazon website
                              And I tried claim that voucher
                              But it says that this voucher has already been in reedemed.br...
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              1 Comment
                              Report
                              Copy
                              K
                              Kae Haopu Gangte
                              Jul 21, 2022
                              Report
                              Copy

                              Dear sir, I have ordered a product through snapmint the order id is 2900668. Ordered value Rs. 5999 ordered on March 06, 2022, emi closed on 3rd June, 2022 and I have also received Loan NOC also.

                              But till now I haven't received my product. Please help.
                              Dear Customer,

                              We are really sorry for the delay in replying.

                              We've already sent you Amazon's gift card voucher code number of same price on your register mail address. instead of product.

                              you can use it and place order from your side on your Amazon account.

                              For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                              Thank You
                              Team Snapmint!!!
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sayali Pardhi
                                Jul 19, 2022
                                Report
                                Copy

                                Pathetic and harassing customer service

                                Pathetic and harassing customer service by snapmint. I am continuously receiving threatening calls from your recovery agent. The recovery agent should contact me between 7am and 7pm. but I am receiving calls beyond this time as well—horrible experience with your firm....
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy