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Snapmint Complaints & Reviews

snapmint.com
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Updated: Dec 13, 2025
Complaints 735
Resolved
57
Unresolved
678
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 22

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P
Pranay Chhibber
Jul 23, 2022
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Address: Unit 301 & 302, 3rd Floor, Origin 108, Nr. Bhakti Bhavan, Sindhi Society, Chembur, Mumbai, Maharashtra 400071

I order sunglasses form myntra using snapmint but still no package recieved.
No Tracking Details N
+1 photos
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    G
    gaumz244
    from Mumbai, Maharashtra
    Jul 22, 2022
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    Received Used Amazon E-Voucher from Snapmint

    Snapmint sent me a text message about E-Voucher.
    (Note-Voucher Code is hidden for privacy Concern
    Message is same as Below
    Dear Gautam, You have received Amazon E-Voucher from Snapmint. Your E-Voucher Code is xxxxxxxxxxxxxxxx Pin : xxxx-xxxxxx-xxxx Valid till[protected] Value : INR 1599
    Then i went to amazon website
    And I tried claim that voucher
    But it says that this voucher has already been in reedemed.br...
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    K
    Kae Haopu Gangte
    Jul 21, 2022
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    Dear sir, I have ordered a product through snapmint the order id is 2900668. Ordered value Rs. 5999 ordered on March 06, 2022, emi closed on 3rd June, 2022 and I have also received Loan NOC also.

    But till now I haven't received my product. Please help.
    View replies
    Dear Customer,

    We are really sorry for the delay in replying.

    We've already sent you Amazon's gift card voucher code number of same price on your register mail address. instead of product.

    you can use it and place order from your side on your Amazon account.

    For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

    Thank You
    Team Snapmint!!!
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      S
      Sayali Pardhi
      Jul 19, 2022
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      Pathetic and harassing customer service

      Pathetic and harassing customer service by snapmint. I am continuously receiving threatening calls from your recovery agent. The recovery agent should contact me between 7am and 7pm. but I am receiving calls beyond this time as well—horrible experience with your firm....
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      S
      santhosh balasubramaniyan
      Jul 19, 2022
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      Address: Coimbatore
      Website: Snapmint

      I will order in 10 days before but this notification comming to now out of stock inthe snapmint, my 10 day wast of the time please help me, ,
      +1 photos
      View replies
      Dear Customer

      We are really sorry for the delay in replying.

      we would like to inform you that your order[protected] refund (1395) completed in your account on 20/07/2022 20:04 from our end, kindly check in your account.

      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

      Thank You
      Team Snapmint!!!
      Reply
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        D
        Diwakar MD
        Jul 19, 2022
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        Website: Snapmint

        I have ordered for Rs4021. And payed down payment Rs629 there is no any updates from your side nearly 7 days goon still there is no a single SMS about my order
        +1 photos
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        Dear Customer,

        We are really sorry for the delay in replying.

        We've already sent you Flipkart's gift card voucher code number of same price on your register mail address. instead of product.

        you can use it and place order from your side on your Flipkart account.

        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

        Thank You
        Team Snapmint!!!
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          A
          Aadity Raj Yadav
          Jul 18, 2022
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          Address: Bhikhanpur bhagalpur Gumti no 2 Bhagalpur 812001

          Mai customer care call kiya massage kiya koi reply nahi aaya oor ab bol rahe hn box ka unboxing ka video to hi hoga nahi to koi solution nhi hai
          +3 photos
          View replies
          Dear Customer,

          We are really sorry for the delay in replying.

          You don't have any unboxing video. That's why we are not able to process to initiate your return request for this product.

          For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

          Thank You
          Team Snapmint!!!
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            S
            santhosh balasubramaniyan
            Jul 17, 2022
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            Address: Thanjavur

            I will order in one mobile but mobile status was not updated, and dispatch time over but order status in not updated to snapmint, please help
            View replies
            Seller confirmation is not accept, snapmint customer no response in the order

            I will order in mobile - Comment #4023492 - Image #0
            Reply
            Dear Customer

            We are really sorry for the delay in replying.

            we would like to inform you that your order[protected] refund (420) completed in your account on 20/09/2022 14:43 from our end, kindly check in your account.

            For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
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              J
              Jagadeeshaleti
              from Visakhapatnam, Andhra Pradesh
              Jul 13, 2022
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              Address: 45-46-9-5/B ,Nandhagiri Nagar, Akkayyapalem, Visakhapatnam

              I'll purchase a earbuds I'll pay 1st emi...the product was coming..but some quality issues inthe product... I'll return my order..but no one can picked up the order...I'll initiate the return order before 20 days ..but no response..
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                S
                Sadiq fitness
                from Noida, Uttar Pradesh
                Jul 13, 2022
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                Address: Maharashtra

                Snapmint company is a fraud company in India, the don't pick up any call or reply to anyone message.
                View replies
                Dear Customer,

                We are really sorry for the delay in replying.

                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                Thank You
                Team Snapmint!!!.
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                  Z
                  Zubair_123
                  from Srinagar, Uttarakhand
                  Jul 11, 2022
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                  Address: Four Points by Sheraton Srinagar, Sonwar Bagh, Hotel
                  Website: Snapmint.com

                  I didn't recieved my order yet.it shows order completed and i didn't get any link where I can track my order. There is no option for tracking orders in the app. I have already given a feedback regarding the same issue on the app but didn't get any response from snapmint yet.i has been more than a week now but still waiting for delivery...
                  Kindly resolve...
                  View replies
                  Dear Customer,

                  We are really sorry for the delay in replying.

                  We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                  Thank You
                  Team Snapmint!!!.
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                    B
                    Benisha Gracelin
                    Jul 10, 2022
                    Jul 8, 2023
                    This thread was updated on Jul 8, 2023
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                    Regarding mobile number change

                    Hi, this is benisha gracelin. I opened a snapmint account 2 years back with this number.. ([protected]) but currently the number was not with me because of past 1 year i didnt use the number i was in abroad so the mobile network cancelled my number.. So i cannot use the snapmint account currently.
                    So i need to change my snapmint mobile number that is [protected].
                    Kindly do the needful.
                    If any queries please do not hesitate...
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                    A
                    Avinash Gangwani
                    Jul 9, 2022
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                    I ordered a Personal Loan on Saturday dates 2/07/2022 but it is still pending and I contacted to support portal but still no response from support side.
                    Kindly respond to customer support or contact to my registered no. As soon as possible.It is already delayed since a week.
                    View replies
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                    Thank You
                    Team Snapmint!!!.
                    Reply
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                      M
                      Madhukyadav
                      Jul 7, 2022
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                      Address: Maharashtra

                      Iam order June 30 one mobile in snapmint i made down payment of 5000 iam ordered redmi note 10 pro mobile still its showing verification pending I don't now why its showing like that and customer care number also not getting connected and e-mail also not replying to us please help me soon
                      View replies
                      Dear Customer,

                      We are really sorry for the delay in replying.

                      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                      Thank You
                      Team Snapmint!!!.
                      Reply
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                        H
                        Harsh sharma
                        Jul 6, 2022
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                        Address: 32/2 bhargo camp, jalandhar city

                        I didn't received my refund yet but the order was picked up from me which was damaged one that why i returned it you asked that i received my refund in 2-3 working days but now its more than a week i didn't received a refund yet
                        +2 photos
                        Jul 06, 2022
                        Updated by Harsh sharma                         I want my refund or please update the status of my snapmint profile as well as i didn't have your watch i have returned it than why are you showing emi of returned product??? I am attaching here the pick order proof sms or damaged watch that i have received so i returned that order id:- 3923241

                        View replies
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        We would like to inform you that your order[protected] refund (448) completed in your account on 06/08/2022 01:16 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                        Thank You
                        Team Snapmint!!!
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                          R
                          Ram panchariya
                          Jul 3, 2022
                          Feb 16, 2024
                          This thread was updated on Feb 16, 2024
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                          Not showing limit after ordering the product

                          After I ordered from Myntra, it's showing approved limit as 8424 but available as 0. I paid 67 as downpayment for the Myntra product which had mrp of 450. Please resolve this issue this will definitely have a negative review . Please ASAP...
                          +1 photos
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                          R
                          Renu Ga
                          Jul 2, 2022
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                          Address: Pondicherry

                          Message shows delivered but product not received yet and not received any delivery person call what will do
                          +2 photos
                          Jul 02, 2022
                          Updated by Renu Ga                           Message shows delivered but product not received yet delivery person also dont call for my order .so please refund amount and closed this order

                          View replies
                          Not respance snapmint company

                          Itel mobile phone - Comment #4016983 - Image #0
                          Reply
                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                          Thank You
                          Team Snapmint!!!.
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                            N
                            Nishant singh 2468
                            from Patna, Bihar
                            Jul 2, 2022
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                            Address: Bajrangpuri sanidev mandir gaighat main road near om PARTIMA apptment patna 07

                            Moblie was fully lagging touch hagging with in two days of deliver i was released that snapmint was big cheating master snap ne mere moblie la cheap nikal liya hai mere ko pura cheap set lagake de diya hai mujhe mobile liye huye bas 1se 2 month hua hai or lagg hona start ho gaya snapmint par hum court mai case karna chahte hai kyu kee ohh mere sath cheat kiya hai mere moblie ka naam hai realme 8
                            View replies
                            Dear Customer,

                            We are really sorry for the delay in replying.

                            We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                            Thank You
                            Team Snapmint!!!.
                            Reply
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                              A
                              Arun Kumar Purohit
                              Jul 1, 2022
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                              Address: Banjara layout

                              Emi was for 2700 but got 700 rupees if Voucher. And also lots of fradulent behaviour are been followed with an abusive aap which ha e lota of problem . Fake detail. U just can't get out from ur place because they are with ir Emil pay e t this
                              View replies
                              Dear Customer,

                              We are really sorry for the delay in replying.

                              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                              Thank You
                              Team Snapmint!!!.
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                                A
                                Abhishek Singh111
                                Jun 29, 2022
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                                Website: Snapmint

                                On 27 june I bought a voucher worth 2000 from snapmint but the voucher not received yet, please provide me help I am really worried about my order I'd 3967830 please help me
                                View replies
                                Dear Customer,

                                We are really sorry for the delay in replying.

                                We would like to inform you order has already cancelled from our end. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                Thank You
                                Team Snapmint!!!
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