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Snapmint Complaints & Reviews

snapmint.com
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Updated: Nov 7, 2025
Complaints 731
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56
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Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 23

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S
singhlovelesh3
Jun 21, 2022
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Address: 17/1 Shashtri Nagar Mathura

I have ordered one watch from snapmint and Rs.1899 amazon voucher gifted to me from snapmint on dated 09-Jun-22 but when I tried to redeemed the voucher it shows already redeemed and many time I tried to connect with customer care no any positive response got from their end.
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Dear Customer,

We are really sorry for the delay in replying.

We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

Thank you
Team Snapmint!!!.
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    B
    Babun Swapnil
    Jun 21, 2022
    Resolved
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    Resolved

    I had ordered whirlpool 7kg washing machine 11th March 2022, and the product was supposed to be delivered by 11th April. It's still undelivered.
    i have already paid my first emi 1152 rs.
    i hv been contacting them since 2 months.but the customer care is not solving my issue, each time I contact them.they just delay by saying our team will contact u in 48 hours.
    Also m getting spam call and msgs from snapmint forcing me to pay emi else they will contact my office and home.
    My order I'd 2935066
    +4 photos
    Sep 22, 2022
    Complaint marked as Resolved 
    The have refunded emi amount to my bank account
    View replies
    Dear customer,

    We are really sorry for the delay in replying.

    We would like to inform you that your order[protected] refund (1472) completed in your account on 06/08/2022 01:13 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

    For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

    Thank You
    Team Snapmint!!!
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      H
      Hajeeranas
      from Chennai, Tamil Nadu
      Jun 18, 2022
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      My product not delivered but shows as completed and no response from customer care too

      Website: Sanpmint.in

      Hi my order id's are 3704402 and 3715912 from snapmint app which was placed on June 4 and 5th. My order shows completed and delivered on the app but I didn't recieve my order nor any tracking id or anything of those sorts. I tried contacting customer care but no response too...
      +1 photos
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      S
      saranpraveen21 praveen
      Jun 17, 2022
      Resolved
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      Address: : Snapmint Financial Services Private Limited, Unit 205, Building. No 03, Sector. No 03, MBP, Navi Mumbai - 400710.

      Dear sir /mam
      I am in purchased in 1799 amazon via product wrongly selected 14/5/22 spoke with customer care support refund initiated same date order id 3451260 Already 30days crossed not refund my account pls quicly process payment & order details attached screenshot
      Thanks regards
      Saranya M
      [protected]
      [protected]@gmail.com
      +1 photos
      Jun 17, 2022
      Complaint marked as Resolved 
      saranya M 9942738836 [email protected]
      View replies
      my refund is pending and didn't received any refund and any voucher and i tried to call it says no order placed and place order but in app order is showing and i called to cancel order but still not canceled and showing in app kindly cancel order or give me vouchers to can order you can check the picture for more details.

      Voucher - Comment #4038244 - Image #0
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        S
        Shakchat Thakur
        Jun 12, 2022
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        I initiated a order for a mi watch and the downpayment was 1500. Order got cancelled out of stock but still no sign of refund or any place on the app that helps with refund of downpayment. Ive attached screenshot too for the same
        Upvibe.[protected]@gmail.com
        [protected]
        +1 photos
        View replies
        Dear Customer,

        We are really sorry for the delay in replying.

        As we can check order showing Delivered already on 28 June, i hope you received this order successfully.

        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

        Thank You
        Team Snapmint!!!
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          R
          Rajatmeena
          Jun 12, 2022
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          Verification problem

          I was ordered 3 to 4 days ago and my order not shipped
          I checked snapmind app order status it's showing varification
          Please slow this problem and dispatch my order soon to soon

          Thanks you...
          +1 photos
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          P
          praveen raj747
          Jun 11, 2022
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          Ad ordered a UPS in snapmint website and i had paid 880 rupees as a front payment and i had allowed that company to debit monthly EMI of rupees 550 for 12 months...but it has been 1 month over i didnt get the product and the order status is still showing as pending and i cant able to cancel the order kindly cancel the order and refund my amount and u people should not debit the EMI money from my bank account
          +1 photos
          View replies
          Dear Customer,

          We are really sorry for the delay in replying.

          We would like to inform you that your order[protected] refund (899) completed in your account on 12/07/2022 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

          For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

          Thank You
          Team Snapmint!!!
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            S
            Sandeep744
            from Sikar, Rajasthan
            Jun 10, 2022
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            Hi
            Sir
            Mane down payment par oneplus Nord Ce 2 lite mobile phone order kiya tha lekin mujhe mera product abhi tak nahi mila hai aur Na vaha se mujhe koi jankari di hai. Waha likha hua hai ki apka ye mobile phone ka colour out of stock hai to mai chahta hoon ki koi doosra colour bheje ya phir mera payment refund kare.
            Thanks
            View replies
            Dear Customer,

            We are really sorry for the delay in replying.

            We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

            Thank You
            Team Snapmin!!!
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              S
              Saravanakumar Kennedy
              Jun 9, 2022
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              Refund Issue from Snapmint for order from Sleepycat#2093811

              Ordered mattress from Sleepycat where the same website recommended Snapmint for EMI options and paid initial amount of rupees 4860/- unfortunately Sleepycat mattress was delivered with wrong size, because of their response same mattress ordered has been cancelled, approved loan EMI from Snapmint were closed by Sleepycat but the initial amount I paid to Snapmint was not yet refunded.

              Contacted via IVR call but it said refund...
              +1 photos
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              P
              praveenkumar praveenkumar
              Jun 9, 2022
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              Resolved

              Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH IN 400710.

              Dear sir /mam
              I am in purchased in 1799 amazon via product wrongly selected 14/5/22 spoke with customer care support refund initiated same date order id 3451260 Already 10days crossed not refund my account pls quicly process payment & order details attached screenshot
              Thanks regards
              Saranya M
              [protected]
              [protected]@gmail.com
              Jun 17, 2022
              Complaint marked as Resolved 
              [email protected] saranya M 9942738836
              Jun 09, 2022
              Updated by praveenkumar praveenkumar               Not received in amazon voucher
              View replies
              I'll return my order but no one can picked up the order... it's not my problem

              Refund problem - Comment #4021661 - Image #0
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                P
                pbdubey
                from Mumbai, Maharashtra
                Jun 6, 2022
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                Wrong loan account no 380551403022022109215 showing in my cibil score

                Address: New Navy Nagar Colaba, R31/9B

                I have never apply or use Snapmint EMI services but snapmint finance open loan account no 380551403022022109215 using my pan details and aadhaar details.
                I have complaint many time regarding this via twitter and mail but snapmint never reply.
                It may be someone miss using my pan no or aadhaar no.
                But snapmint never verified using aadhaar OTP or biometric verification
                And a fake account open behalf of my details.br...
                +1 photos
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                R
                Rishabh Seven
                Jun 5, 2022
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                Google Play gift card not received

                I wanted to order a google play gift card from flipkart through snapmint. Snapmint took the down payment but doesn't ordered the gift card. Instead they give me a gift card no. that wasn't working on google play. I tried to reach customer care but they don't even respond...
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                W
                wendole
                from Aurangabad, Maharashtra
                Jun 3, 2022
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                Address: Snapmint fianancial service mumbai

                2 months ago I have order Bluetooth headphones from snapmint app I have recieved my order but product I get is allready used by someone and working
                Then same day I have applied for return
                On the date of 18th April your employee took back that order from me.

                But till the date of today I didn't get my refund
                Or didn't cancel my EMI
                I don't know I pay that emi or not

                I had make 100 of calls to the customer care they are saying yes sir in two days your issue is being solved
                But it's allready 2 months they didn't solve my issue

                If my issue not solve in 2 days I will definitely go through customer care
                I have your call recording and other proofs agains your company

                Also I am going to upload all the proofs and recording to social media also

                I am very embarrassed from this snapmint

                Hemant Wendole
                RELATIONSHIP MANAGER
                ICICI BANK AURANGABAD MH.

                Aurangabad Maharashtra
                View replies
                Dear Customer,

                We are really sorry for the delay in replying.

                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                Thank You
                Team Snapmint!!!
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                  A
                  Aswanth MV
                  Jun 1, 2022
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                  Address: Unit No. 205,building No. 3,sector 3,millenium business park, MIDC, Mahape Navi Mumbai city MH IN 400710

                  Order ID : 3477200
                  can't get product but EMI deducted
                  View replies
                  Dear Customer,

                  We are really sorry for the delay in replying.

                  we would like to inform you that your order[protected] refund (179) completed in your account on 16/07/2022 18:36 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                  For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                  Thank You
                  Team Snapmint!!!
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                    D
                    Deboparna Das
                    from Kolkata, West Bengal
                    May 30, 2022
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                    I haven't received my refund yet

                    Order number-6029784
                    company-Streetstylestore
                    I have not yet received my order yet the delivery guy came twice since all o[censored]s are working people at house we couldn't receive the order. They never contacted us back after that and they canceled the order so I requested for my refund of rs 400 back which was paid to snapmint beforehand, I received a mail from streetstyle store that i will get my refund back within 7 working days...
                    +2 photos
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                    M
                    Maheshmanipillaisreelatha
                    May 29, 2022
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                    I have purchased Redmi note10s for 15, 999 in the month of September03 2021.Emi plan was set for 9months. After all the payments are completed still the emi status is showing active in the cibil report. I want to close the account and emi status in cibil report to closed. I do have the noc certificate with me. Order Id is 2115988.
                    View replies
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    we would like to inform you that your loan application is closed now, and we've also shared NOC. If you want to see your NOC again, so you may download your NOC by our application, you need to raise dispute on CIBIL.

                    For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                    Thank You
                    Team Snapmint!!!
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                      S
                      SWAPNIL RANJAN
                      May 27, 2022
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                      Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH IN 400710

                      I had ordered whirlpool washing machine priced 10690 on 11th March 2022.
                      It was processed successfully and i was notified that order will get delivered on 11th April 2022.But they dint deliver the product..i asked for my courier tracking I'd..they dint give me.
                      I asked them to cancel my order.but they dint.

                      I have paid my first emi which is 1152 rs.
                      Later i dint paid the emi...cuz they denied to deliver product by saying seller denied.

                      Even after that..i am getting calls from their team to pay emi..also they r deducting money from my bank account by showing mandate.

                      I asked about the same ..but they are not giving me any solution
                      +3 photos
                      View replies
                      Dear Customer,

                      We are really sorry for the delay in replying.

                      We would like to inform you that your order[protected] refund (1472) completed in your account on 06/08/2022 01:13 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                      Thank You
                      Team Snapmint!!!
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                        Aditi Sakaria
                        May 27, 2022
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                        I have placed an order for footwear from streets style store and opted for an option of emi through shipment. I have paid for the down payment amount Rs250. But still order was not placed. Kindly look into this.
                        View replies
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                        Thank You
                        Team Snapmint!!!
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                          S
                          Salma97
                          from Madurai, Tamil Nadu
                          May 25, 2022
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                          Address: [email protected]

                          My no [protected] name Mohammed Salman we profile not accept but auto debit taken to our account why what the reason
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                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                          Thank You
                          Team Snapmint!!!
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                            A
                            Anish K V
                            May 25, 2022
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                            Address: 206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra, Maharashtra 400710

                            I had done a downpayment of Rs 6, 249.00 on 20th March 2022 & and paid one EMI of 3125 on 3rd April 2022 and 3rd May 2022.

                            From last 3 months I am behind snapmint team for my refund.

                            Below mentioned is the order cancellation confirmation from Furbicle.
                            +1 photos
                            View replies
                            Dear Customer,

                            We are really sorry for the delay in replying.

                            As we can check you placed this order from Furbicle website to using Snapmint payment get way.

                            Don't worry sir once merchant will init. refund then amount will be complete in your account within 7 working days and EMI will be close.

                            For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                            Thank You
                            Team Snapmint!!!
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