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Snapmint Complaints & Reviews

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Updated: Dec 13, 2025
Complaints 735
Resolved
57
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Snapmint reviews & complaints page 23

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G
Gourishetti santhosh
from Hyderabad, Andhra Pradesh
Jun 28, 2022
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I have been placed an order in Snapmint App on 15 days back, and also i was paid Down payment also, but i did not received the item till to now.But the company is sending messages daily i.e "Your EMI starts from July 3 Rd", how can I pay the EMI without recieved my order.This is Fraud App, cheating customers i think so, please find this issue and resolve it as soon as possible.
+2 photos
Dear Customer,

We are really sorry for the delay in replying.

We would like to inform you that your order[protected] refund (300) completed in your account on 02/07/2022 14:07 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

Thank You
Team Snapmint!!!
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    A
    amit rider
    Jun 26, 2022
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    Address: Mumbai
    Website: Snapmint

    Loan amount 10000 is not received and snapmint team only helps by time and dates
    +1 photos
    Dear Customer,

    We are really sorry for the delay in replying.

    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

    Thank You
    Team Snapmint!!!.
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      D
      Durjay Mondal
      Jun 25, 2022
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      I have paid on 20th June, 2022. But still not reflected. I have called to customer service but no help. I have mailed but still no help no call from their end. Please help. Please .

      I'm feeling insecure and so I request you to help me and please update my payment details.
      +4 photos
      Jun 25, 2022
      Updated by Durjay Mondal
      I have paid on 20th June, 2022. But still not reflected. I have called to customer service but no help. I have mailed but still no help no call from their end. Please help. Please .

      I'm feeling insecure and so I request you to help me and please update my payment details.

      Dear Customer,

      We are really sorry for the delay in replying.

      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

      Thank You
      Team Snapmint!!!.
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        D
        Dwimusar Daimari
        from Guwahati, Assam
        Jun 22, 2022
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        18 jun 2022 i order mobile phone, i paid down payments rs.2400 but still no update till to day 22 jun 2022, so please check and update quickly, otherwise please refund my 2400 down payments, and one serious think is that i still not received my order product and they shows to emi chart for 6 months please help what to do?
        +1 photos
        Jun 22, 2022
        Updated by Dwimusar Daimari
        Check my order I'd: 3879462 please check and update

        Dear Customer,

        We are really sorry for the delay in replying.

        We would like to inform you that your order[protected] refund (2400) completed in your account on 22/06/2022 11:02 from our end, kindly check in your account.

        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

        Thank You
        Team Snapmint!!!
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          S
          singhlovelesh3
          Jun 21, 2022
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          Address: 17/1 Shashtri Nagar Mathura

          I have ordered one watch from snapmint and Rs.1899 amazon voucher gifted to me from snapmint on dated 09-Jun-22 but when I tried to redeemed the voucher it shows already redeemed and many time I tried to connect with customer care no any positive response got from their end.
          Dear Customer,

          We are really sorry for the delay in replying.

          We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

          Thank you
          Team Snapmint!!!.
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            B
            Babun Swapnil
            Jun 21, 2022
            Resolved
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            Resolved

            I had ordered whirlpool 7kg washing machine 11th March 2022, and the product was supposed to be delivered by 11th April. It's still undelivered.
            i have already paid my first emi 1152 rs.
            i hv been contacting them since 2 months.but the customer care is not solving my issue, each time I contact them.they just delay by saying our team will contact u in 48 hours.
            Also m getting spam call and msgs from snapmint forcing me to pay emi else they will contact my office and home.
            My order I'd 2935066
            +4 photos
            Sep 22, 2022
            Complaint marked as Resolved 
            The have refunded emi amount to my bank account
            Dear customer,

            We are really sorry for the delay in replying.

            We would like to inform you that your order[protected] refund (1472) completed in your account on 06/08/2022 01:13 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

            For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
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              H
              Hajeeranas
              from Chennai, Tamil Nadu
              Jun 18, 2022
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              My product not delivered but shows as completed and no response from customer care too

              Website: Sanpmint.in

              Hi my order id's are 3704402 and 3715912 from snapmint app which was placed on June 4 and 5th. My order shows completed and delivered on the app but I didn't recieve my order nor any tracking id or anything of those sorts. I tried contacting customer care but no response too...
              +1 photos
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              S
              saranpraveen21 praveen
              Jun 17, 2022
              Resolved
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              Resolved

              Address: : Snapmint Financial Services Private Limited, Unit 205, Building. No 03, Sector. No 03, MBP, Navi Mumbai - 400710.

              Dear sir /mam
              I am in purchased in 1799 amazon via product wrongly selected 14/5/22 spoke with customer care support refund initiated same date order id 3451260 Already 30days crossed not refund my account pls quicly process payment & order details attached screenshot
              Thanks regards
              Saranya M
              [protected]
              [protected]@gmail.com
              +1 photos
              Jun 17, 2022
              Complaint marked as Resolved 
              saranya M 9942738836 [email protected]
              my refund is pending and didn't received any refund and any voucher and i tried to call it says no order placed and place order but in app order is showing and i called to cancel order but still not canceled and showing in app kindly cancel order or give me vouchers to can order you can check the picture for more details.

              Voucher - Comment #4038244 - Image #0
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                S
                Shakchat Thakur
                Jun 12, 2022
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                I initiated a order for a mi watch and the downpayment was 1500. Order got cancelled out of stock but still no sign of refund or any place on the app that helps with refund of downpayment. Ive attached screenshot too for the same
                Upvibe.[protected]@gmail.com
                [protected]
                +1 photos
                Dear Customer,

                We are really sorry for the delay in replying.

                As we can check order showing Delivered already on 28 June, i hope you received this order successfully.

                For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                Thank You
                Team Snapmint!!!
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                  R
                  Rajatmeena
                  Jun 12, 2022
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                  Verification problem

                  I was ordered 3 to 4 days ago and my order not shipped
                  I checked snapmind app order status it's showing varification
                  Please slow this problem and dispatch my order soon to soon

                  Thanks you...
                  +1 photos
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                  P
                  praveen raj747
                  Jun 11, 2022
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                  Ad ordered a UPS in snapmint website and i had paid 880 rupees as a front payment and i had allowed that company to debit monthly EMI of rupees 550 for 12 months...but it has been 1 month over i didnt get the product and the order status is still showing as pending and i cant able to cancel the order kindly cancel the order and refund my amount and u people should not debit the EMI money from my bank account
                  +1 photos
                  Dear Customer,

                  We are really sorry for the delay in replying.

                  We would like to inform you that your order[protected] refund (899) completed in your account on 12/07/2022 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                  For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                  Thank You
                  Team Snapmint!!!
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                    S
                    Sandeep744
                    from Sikar, Rajasthan
                    Jun 10, 2022
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                    Hi
                    Sir
                    Mane down payment par oneplus Nord Ce 2 lite mobile phone order kiya tha lekin mujhe mera product abhi tak nahi mila hai aur Na vaha se mujhe koi jankari di hai. Waha likha hua hai ki apka ye mobile phone ka colour out of stock hai to mai chahta hoon ki koi doosra colour bheje ya phir mera payment refund kare.
                    Thanks
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                    Thank You
                    Team Snapmin!!!
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                      S
                      Saravanakumar Kennedy
                      Jun 9, 2022
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                      Refund Issue from Snapmint for order from Sleepycat#2093811

                      Ordered mattress from Sleepycat where the same website recommended Snapmint for EMI options and paid initial amount of rupees 4860/- unfortunately Sleepycat mattress was delivered with wrong size, because of their response same mattress ordered has been cancelled, approved loan EMI from Snapmint were closed by Sleepycat but the initial amount I paid to Snapmint was not yet refunded.

                      Contacted via IVR call but it said refund...
                      +1 photos
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                      P
                      praveenkumar praveenkumar
                      Jun 9, 2022
                      Resolved
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                      Resolved

                      Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH IN 400710.

                      Dear sir /mam
                      I am in purchased in 1799 amazon via product wrongly selected 14/5/22 spoke with customer care support refund initiated same date order id 3451260 Already 10days crossed not refund my account pls quicly process payment & order details attached screenshot
                      Thanks regards
                      Saranya M
                      [protected]
                      [protected]@gmail.com
                      Jun 17, 2022
                      Complaint marked as Resolved 
                      [email protected] saranya M 9942738836
                      Jun 09, 2022
                      Updated by praveenkumar praveenkumar
                      Not received in amazon voucher
                      I'll return my order but no one can picked up the order... it's not my problem

                      Refund problem - Comment #4021661 - Image #0
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                        P
                        pbdubey
                        from Mumbai, Maharashtra
                        Jun 6, 2022
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                        Wrong loan account no 380551403022022109215 showing in my cibil score

                        Address: New Navy Nagar Colaba, R31/9B

                        I have never apply or use Snapmint EMI services but snapmint finance open loan account no 380551403022022109215 using my pan details and aadhaar details.
                        I have complaint many time regarding this via twitter and mail but snapmint never reply.
                        It may be someone miss using my pan no or aadhaar no.
                        But snapmint never verified using aadhaar OTP or biometric verification
                        And a fake account open behalf of my details.br...
                        +1 photos
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                        R
                        Rishabh Seven
                        Jun 5, 2022
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                        Google Play gift card not received

                        I wanted to order a google play gift card from flipkart through snapmint. Snapmint took the down payment but doesn't ordered the gift card. Instead they give me a gift card no. that wasn't working on google play. I tried to reach customer care but they don't even respond...
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                        W
                        wendole
                        from Aurangabad, Maharashtra
                        Jun 3, 2022
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                        Address: Snapmint fianancial service mumbai

                        2 months ago I have order Bluetooth headphones from snapmint app I have recieved my order but product I get is allready used by someone and working
                        Then same day I have applied for return
                        On the date of 18th April your employee took back that order from me.

                        But till the date of today I didn't get my refund
                        Or didn't cancel my EMI
                        I don't know I pay that emi or not

                        I had make 100 of calls to the customer care they are saying yes sir in two days your issue is being solved
                        But it's allready 2 months they didn't solve my issue

                        If my issue not solve in 2 days I will definitely go through customer care
                        I have your call recording and other proofs agains your company

                        Also I am going to upload all the proofs and recording to social media also

                        I am very embarrassed from this snapmint

                        Hemant Wendole
                        RELATIONSHIP MANAGER
                        ICICI BANK AURANGABAD MH.

                        Aurangabad Maharashtra
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                        Thank You
                        Team Snapmint!!!
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                          A
                          Aswanth MV
                          Jun 1, 2022
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                          Address: Unit No. 205,building No. 3,sector 3,millenium business park, MIDC, Mahape Navi Mumbai city MH IN 400710

                          Order ID : 3477200
                          can't get product but EMI deducted
                          Dear Customer,

                          We are really sorry for the delay in replying.

                          we would like to inform you that your order[protected] refund (179) completed in your account on 16/07/2022 18:36 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                          For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
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                            D
                            Deboparna Das
                            from Kolkata, West Bengal
                            May 30, 2022
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                            I haven't received my refund yet

                            Order number-6029784
                            company-Streetstylestore
                            I have not yet received my order yet the delivery guy came twice since all o[censored]s are working people at house we couldn't receive the order. They never contacted us back after that and they canceled the order so I requested for my refund of rs 400 back which was paid to snapmint beforehand, I received a mail from streetstyle store that i will get my refund back within 7 working days...
                            +2 photos
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                            M
                            Maheshmanipillaisreelatha
                            May 29, 2022
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                            I have purchased Redmi note10s for 15, 999 in the month of September03 2021.Emi plan was set for 9months. After all the payments are completed still the emi status is showing active in the cibil report. I want to close the account and emi status in cibil report to closed. I do have the noc certificate with me. Order Id is 2115988.
                            Dear Customer,

                            We are really sorry for the delay in replying.

                            we would like to inform you that your loan application is closed now, and we've also shared NOC. If you want to see your NOC again, so you may download your NOC by our application, you need to raise dispute on CIBIL.

                            For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                            Thank You
                            Team Snapmint!!!
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