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Snapmint Complaints & Reviews

snapmint.com
1
Updated: May 10, 2026
Complaints 757
Resolved
63
Unresolved
694
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 24

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A
Arun Kumar Purohit
Jul 1, 2022
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Address: Banjara layout

Emi was for 2700 but got 700 rupees if Voucher. And also lots of fradulent behaviour are been followed with an abusive aap which ha e lota of problem . Fake detail. U just can't get out from ur place because they are with ir Emil pay e t this
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Dear Customer,

We are really sorry for the delay in replying.

We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

Thank You
Team Snapmint!!!.
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    A
    Abhishek Singh111
    Jun 29, 2022
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    Website: Snapmint

    On 27 june I bought a voucher worth 2000 from snapmint but the voucher not received yet, please provide me help I am really worried about my order I'd 3967830 please help me
    View replies
    Dear Customer,

    We are really sorry for the delay in replying.

    We would like to inform you order has already cancelled from our end. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

    Thank You
    Team Snapmint!!!
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      G
      Gourishetti santhosh
      from Hyderabad, Andhra Pradesh
      Jun 28, 2022
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      I have been placed an order in Snapmint App on 15 days back, and also i was paid Down payment also, but i did not received the item till to now.But the company is sending messages daily i.e "Your EMI starts from July 3 Rd", how can I pay the EMI without recieved my order.This is Fraud App, cheating customers i think so, please find this issue and resolve it as soon as possible.
      View replies
      Dear Customer,

      We are really sorry for the delay in replying.

      We would like to inform you that your order[protected] refund (300) completed in your account on 02/07/2022 14:07 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

      Thank You
      Team Snapmint!!!
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        A
        amit rider
        Jun 26, 2022
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        Address: Mumbai
        Website: Snapmint

        Loan amount 10000 is not received and snapmint team only helps by time and dates
        View replies
        Dear Customer,

        We are really sorry for the delay in replying.

        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

        Thank You
        Team Snapmint!!!.
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          D
          Durjay Mondal
          Jun 25, 2022
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          I have paid on 20th June, 2022. But still not reflected. I have called to customer service but no help. I have mailed but still no help no call from their end. Please help. Please .

          I'm feeling insecure and so I request you to help me and please update my payment details.
          Jun 25, 2022
          Updated by Durjay Mondal           I have paid on 20th June, 2022. But still not reflected. I have called to customer service but no help. I have mailed but still no help no call from their end. Please help. Please .

          I'm feeling insecure and so I request you to help me and please update my payment details.

          View replies
          Dear Customer,

          We are really sorry for the delay in replying.

          We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

          Thank You
          Team Snapmint!!!.
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            D
            Dwimusar Daimari
            from Guwahati, Assam
            Jun 22, 2022
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            18 jun 2022 i order mobile phone, i paid down payments rs.2400 but still no update till to day 22 jun 2022, so please check and update quickly, otherwise please refund my 2400 down payments, and one serious think is that i still not received my order product and they shows to emi chart for 6 months please help what to do?
            Jun 22, 2022
            Updated by Dwimusar Daimari             Check my order I'd: 3879462 please check and update

            View replies
            Dear Customer,

            We are really sorry for the delay in replying.

            We would like to inform you that your order[protected] refund (2400) completed in your account on 22/06/2022 11:02 from our end, kindly check in your account.

            For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
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              S
              singhlovelesh3
              Jun 21, 2022
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              Address: 17/1 Shashtri Nagar Mathura

              I have ordered one watch from snapmint and Rs.1899 amazon voucher gifted to me from snapmint on dated 09-Jun-22 but when I tried to redeemed the voucher it shows already redeemed and many time I tried to connect with customer care no any positive response got from their end.
              View replies
              Dear Customer,

              We are really sorry for the delay in replying.

              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

              Thank you
              Team Snapmint!!!.
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                B
                Babun Swapnil
                Jun 21, 2022
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                Resolved

                I had ordered whirlpool 7kg washing machine 11th March 2022, and the product was supposed to be delivered by 11th April. It's still undelivered.
                i have already paid my first emi 1152 rs.
                i hv been contacting them since 2 months.but the customer care is not solving my issue, each time I contact them.they just delay by saying our team will contact u in 48 hours.
                Also m getting spam call and msgs from snapmint forcing me to pay emi else they will contact my office and home.
                My order I'd 2935066
                Sep 22, 2022
                Complaint marked as Resolved 
                The have refunded emi amount to my bank account
                View replies
                Dear customer,

                We are really sorry for the delay in replying.

                We would like to inform you that your order[protected] refund (1472) completed in your account on 06/08/2022 01:13 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                Thank You
                Team Snapmint!!!
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                  H
                  Hajeeranas
                  from Chennai, Tamil Nadu
                  Jun 18, 2022
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                  Website: Sanpmint.in

                  Hi my order id's are 3704402 and 3715912 from snapmint app which was placed on June 4 and 5th. My order shows completed and delivered on the app but I didn't recieve my order nor any tracking id or anything of those sorts. I tried contacting customer care but no response too
                  View replies
                  Dear Customer,

                  We are really sorry for the delay in replying.

                  We've already sent you Amazon and Myntra's gift card voucher code number of same price on your register mail address. instead of product.

                  You can use it and place order from your side on your Amazon and Myntra account.

                  For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                  Thank You
                  Team Snapmint!!!
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                    S
                    saranpraveen21 praveen
                    Jun 17, 2022
                    Resolved
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                    Resolved

                    Address: : Snapmint Financial Services Private Limited, Unit 205, Building. No 03, Sector. No 03, MBP, Navi Mumbai - 400710.

                    Dear sir /mam
                    I am in purchased in 1799 amazon via product wrongly selected 14/5/22 spoke with customer care support refund initiated same date order id 3451260 Already 30days crossed not refund my account pls quicly process payment & order details attached screenshot
                    Thanks regards
                    Saranya M
                    [protected]
                    [protected]@gmail.com
                    Jun 17, 2022
                    Complaint marked as Resolved 
                    saranya M 9942738836 [email protected]
                    View replies
                    my refund is pending and didn't received any refund and any voucher and i tried to call it says no order placed and place order but in app order is showing and i called to cancel order but still not canceled and showing in app kindly cancel order or give me vouchers to can order you can check the picture for more details.
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                      S
                      Shakchat Thakur
                      Jun 12, 2022
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                      I initiated a order for a mi watch and the downpayment was 1500. Order got cancelled out of stock but still no sign of refund or any place on the app that helps with refund of downpayment. Ive attached screenshot too for the same
                      Upvibe.[protected]@gmail.com
                      [protected]
                      View replies
                      Dear Customer,

                      We are really sorry for the delay in replying.

                      As we can check order showing Delivered already on 28 June, i hope you received this order successfully.

                      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                      Thank You
                      Team Snapmint!!!
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                        R
                        Rajatmeena
                        Jun 12, 2022
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                        Verification problem

                        I was ordered 3 to 4 days ago and my order not shipped
                        I checked snapmind app order status it's showing varification
                        Please slow this problem and dispatch my order soon to soon

                        Thanks you...
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                        P
                        praveen raj747
                        Jun 11, 2022
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                        Ad ordered a UPS in snapmint website and i had paid 880 rupees as a front payment and i had allowed that company to debit monthly EMI of rupees 550 for 12 months...but it has been 1 month over i didnt get the product and the order status is still showing as pending and i cant able to cancel the order kindly cancel the order and refund my amount and u people should not debit the EMI money from my bank account
                        View replies
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        We would like to inform you that your order[protected] refund (899) completed in your account on 12/07/2022 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                        Thank You
                        Team Snapmint!!!
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                          S
                          Sandeep744
                          from Sikar, Rajasthan
                          Jun 10, 2022
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                          Hi
                          Sir
                          Mane down payment par oneplus Nord Ce 2 lite mobile phone order kiya tha lekin mujhe mera product abhi tak nahi mila hai aur Na vaha se mujhe koi jankari di hai. Waha likha hua hai ki apka ye mobile phone ka colour out of stock hai to mai chahta hoon ki koi doosra colour bheje ya phir mera payment refund kare.
                          Thanks
                          View replies
                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                          Thank You
                          Team Snapmin!!!
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                            S
                            Saravanakumar Kennedy
                            Jun 9, 2022
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                            Refund Issue from Snapmint for order from Sleepycat#2093811

                            Ordered mattress from Sleepycat where the same website recommended Snapmint for EMI options and paid initial amount of rupees 4860/- unfortunately Sleepycat mattress was delivered with wrong size, because of their response same mattress ordered has been cancelled, approved loan EMI from Snapmint were closed by Sleepycat but the initial amount I paid to Snapmint was not yet refunded.

                            Contacted via IVR call but it said refund...
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                            P
                            praveenkumar praveenkumar
                            Jun 9, 2022
                            Resolved
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                            Resolved

                            Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH IN 400710.

                            Dear sir /mam
                            I am in purchased in 1799 amazon via product wrongly selected 14/5/22 spoke with customer care support refund initiated same date order id 3451260 Already 10days crossed not refund my account pls quicly process payment & order details attached screenshot
                            Thanks regards
                            Saranya M
                            [protected]
                            [protected]@gmail.com
                            Jun 17, 2022
                            Complaint marked as Resolved 
                            [email protected] saranya M 9942738836
                            Jun 09, 2022
                            Updated by praveenkumar praveenkumar                             Not received in amazon voucher
                            View replies
                            I'll return my order but no one can picked up the order... it's not my problem
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                              P
                              pbdubey
                              from Mumbai, Maharashtra
                              Jun 6, 2022
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                              Wrong loan account no 380551403022022109215 showing in my cibil score

                              Address: New Navy Nagar Colaba, R31/9B

                              I have never apply or use Snapmint EMI services but snapmint finance open loan account no 380551403022022109215 using my pan details and aadhaar details.
                              I have complaint many time regarding this via twitter and mail but snapmint never reply.
                              It may be someone miss using my pan no or aadhaar no.
                              But snapmint never verified using aadhaar OTP or biometric verification
                              And a fake account open behalf of my details.br...
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                              R
                              Rishabh Seven
                              Jun 5, 2022
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                              I wanted to order a google play gift card from flipkart through snapmint. Snapmint took the down payment but doesn't ordered the gift card. Instead they give me a gift card no. that wasn't working on google play. I tried to reach customer care but they don't even respond
                              View replies
                              Dear Customer,

                              We are really sorry for the delay in replying.

                              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                              Thank You
                              Team Snapmint!!!
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                                W
                                wendole
                                from Aurangabad, Maharashtra
                                Jun 3, 2022
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                                Address: Snapmint fianancial service mumbai

                                2 months ago I have order Bluetooth headphones from snapmint app I have recieved my order but product I get is allready used by someone and working
                                Then same day I have applied for return
                                On the date of 18th April your employee took back that order from me.

                                But till the date of today I didn't get my refund
                                Or didn't cancel my EMI
                                I don't know I pay that emi or not

                                I had make 100 of calls to the customer care they are saying yes sir in two days your issue is being solved
                                But it's allready 2 months they didn't solve my issue

                                If my issue not solve in 2 days I will definitely go through customer care
                                I have your call recording and other proofs agains your company

                                Also I am going to upload all the proofs and recording to social media also

                                I am very embarrassed from this snapmint

                                Hemant Wendole
                                RELATIONSHIP MANAGER
                                ICICI BANK AURANGABAD MH.

                                Aurangabad Maharashtra
                                View replies
                                Dear Customer,

                                We are really sorry for the delay in replying.

                                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                Thank You
                                Team Snapmint!!!
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                                  A
                                  Aswanth MV
                                  Jun 1, 2022
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                                  Address: Unit No. 205,building No. 3,sector 3,millenium business park, MIDC, Mahape Navi Mumbai city MH IN 400710

                                  Order ID : 3477200
                                  can't get product but EMI deducted
                                  View replies
                                  Dear Customer,

                                  We are really sorry for the delay in replying.

                                  we would like to inform you that your order[protected] refund (179) completed in your account on 16/07/2022 18:36 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                                  For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                  Thank You
                                  Team Snapmint!!!
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