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Snapmint Complaints & Reviews

snapmint.com
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Updated: Mar 13, 2026
Complaints 753
Resolved
59
Unresolved
694
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 24

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D
Durjay Mondal
Jun 25, 2022
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I have paid on 20th June, 2022. But still not reflected. I have called to customer service but no help. I have mailed but still no help no call from their end. Please help. Please .

I'm feeling insecure and so I request you to help me and please update my payment details.
Jun 25, 2022
Updated by Durjay Mondal I have paid on 20th June, 2022. But still not reflected. I have called to customer service but no help. I have mailed but still no help no call from their end. Please help. Please .

I'm feeling insecure and so I request you to help me and please update my payment details.

View replies
Dear Customer,

We are really sorry for the delay in replying.

We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

Thank You
Team Snapmint!!!.
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    D
    Dwimusar Daimari
    from Guwahati, Assam
    Jun 22, 2022
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    18 jun 2022 i order mobile phone, i paid down payments rs.2400 but still no update till to day 22 jun 2022, so please check and update quickly, otherwise please refund my 2400 down payments, and one serious think is that i still not received my order product and they shows to emi chart for 6 months please help what to do?
    Jun 22, 2022
    Updated by Dwimusar Daimari     Check my order I'd: 3879462 please check and update

    View replies
    Dear Customer,

    We are really sorry for the delay in replying.

    We would like to inform you that your order[protected] refund (2400) completed in your account on 22/06/2022 11:02 from our end, kindly check in your account.

    For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

    Thank You
    Team Snapmint!!!
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      S
      singhlovelesh3
      Jun 21, 2022
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      Address: 17/1 Shashtri Nagar Mathura

      I have ordered one watch from snapmint and Rs.1899 amazon voucher gifted to me from snapmint on dated 09-Jun-22 but when I tried to redeemed the voucher it shows already redeemed and many time I tried to connect with customer care no any positive response got from their end.
      View replies
      Dear Customer,

      We are really sorry for the delay in replying.

      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

      Thank you
      Team Snapmint!!!.
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        B
        Babun Swapnil
        Jun 21, 2022
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        Resolved

        I had ordered whirlpool 7kg washing machine 11th March 2022, and the product was supposed to be delivered by 11th April. It's still undelivered.
        i have already paid my first emi 1152 rs.
        i hv been contacting them since 2 months.but the customer care is not solving my issue, each time I contact them.they just delay by saying our team will contact u in 48 hours.
        Also m getting spam call and msgs from snapmint forcing me to pay emi else they will contact my office and home.
        My order I'd 2935066
        Sep 22, 2022
        Complaint marked as Resolved 
        The have refunded emi amount to my bank account
        View replies
        Dear customer,

        We are really sorry for the delay in replying.

        We would like to inform you that your order[protected] refund (1472) completed in your account on 06/08/2022 01:13 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

        Thank You
        Team Snapmint!!!
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          H
          Hajeeranas
          from Chennai, Tamil Nadu
          Jun 18, 2022
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          My product not delivered but shows as completed and no response from customer care too

          Website: Sanpmint.in

          Hi my order id's are 3704402 and 3715912 from snapmint app which was placed on June 4 and 5th. My order shows completed and delivered on the app but I didn't recieve my order nor any tracking id or anything of those sorts. I tried contacting customer care but no response too...
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          S
          saranpraveen21 praveen
          Jun 17, 2022
          Resolved
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          Resolved

          Address: : Snapmint Financial Services Private Limited, Unit 205, Building. No 03, Sector. No 03, MBP, Navi Mumbai - 400710.

          Dear sir /mam
          I am in purchased in 1799 amazon via product wrongly selected 14/5/22 spoke with customer care support refund initiated same date order id 3451260 Already 30days crossed not refund my account pls quicly process payment & order details attached screenshot
          Thanks regards
          Saranya M
          [protected]
          [protected]@gmail.com
          Jun 17, 2022
          Complaint marked as Resolved 
          saranya M 9942738836 [email protected]
          View replies
          my refund is pending and didn't received any refund and any voucher and i tried to call it says no order placed and place order but in app order is showing and i called to cancel order but still not canceled and showing in app kindly cancel order or give me vouchers to can order you can check the picture for more details.
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            S
            Shakchat Thakur
            Jun 12, 2022
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            I initiated a order for a mi watch and the downpayment was 1500. Order got cancelled out of stock but still no sign of refund or any place on the app that helps with refund of downpayment. Ive attached screenshot too for the same
            Upvibe.[protected]@gmail.com
            [protected]
            View replies
            Dear Customer,

            We are really sorry for the delay in replying.

            As we can check order showing Delivered already on 28 June, i hope you received this order successfully.

            For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
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              R
              Rajatmeena
              Jun 12, 2022
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              Verification problem

              I was ordered 3 to 4 days ago and my order not shipped
              I checked snapmind app order status it's showing varification
              Please slow this problem and dispatch my order soon to soon

              Thanks you...
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              P
              praveen raj747
              Jun 11, 2022
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              Ad ordered a UPS in snapmint website and i had paid 880 rupees as a front payment and i had allowed that company to debit monthly EMI of rupees 550 for 12 months...but it has been 1 month over i didnt get the product and the order status is still showing as pending and i cant able to cancel the order kindly cancel the order and refund my amount and u people should not debit the EMI money from my bank account
              View replies
              Dear Customer,

              We are really sorry for the delay in replying.

              We would like to inform you that your order[protected] refund (899) completed in your account on 12/07/2022 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

              For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

              Thank You
              Team Snapmint!!!
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                S
                Sandeep744
                from Sikar, Rajasthan
                Jun 10, 2022
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                Hi
                Sir
                Mane down payment par oneplus Nord Ce 2 lite mobile phone order kiya tha lekin mujhe mera product abhi tak nahi mila hai aur Na vaha se mujhe koi jankari di hai. Waha likha hua hai ki apka ye mobile phone ka colour out of stock hai to mai chahta hoon ki koi doosra colour bheje ya phir mera payment refund kare.
                Thanks
                View replies
                Dear Customer,

                We are really sorry for the delay in replying.

                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                Thank You
                Team Snapmin!!!
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                  S
                  Saravanakumar Kennedy
                  Jun 9, 2022
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                  Refund Issue from Snapmint for order from Sleepycat#2093811

                  Ordered mattress from Sleepycat where the same website recommended Snapmint for EMI options and paid initial amount of rupees 4860/- unfortunately Sleepycat mattress was delivered with wrong size, because of their response same mattress ordered has been cancelled, approved loan EMI from Snapmint were closed by Sleepycat but the initial amount I paid to Snapmint was not yet refunded.

                  Contacted via IVR call but it said refund...
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                  P
                  praveenkumar praveenkumar
                  Jun 9, 2022
                  Resolved
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                  Resolved

                  Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH IN 400710.

                  Dear sir /mam
                  I am in purchased in 1799 amazon via product wrongly selected 14/5/22 spoke with customer care support refund initiated same date order id 3451260 Already 10days crossed not refund my account pls quicly process payment & order details attached screenshot
                  Thanks regards
                  Saranya M
                  [protected]
                  [protected]@gmail.com
                  Jun 17, 2022
                  Complaint marked as Resolved 
                  [email protected] saranya M 9942738836
                  Jun 09, 2022
                  Updated by praveenkumar praveenkumar                   Not received in amazon voucher
                  View replies
                  I'll return my order but no one can picked up the order... it's not my problem
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                    P
                    pbdubey
                    from Mumbai, Maharashtra
                    Jun 6, 2022
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                    Wrong loan account no 380551403022022109215 showing in my cibil score

                    Address: New Navy Nagar Colaba, R31/9B

                    I have never apply or use Snapmint EMI services but snapmint finance open loan account no 380551403022022109215 using my pan details and aadhaar details.
                    I have complaint many time regarding this via twitter and mail but snapmint never reply.
                    It may be someone miss using my pan no or aadhaar no.
                    But snapmint never verified using aadhaar OTP or biometric verification
                    And a fake account open behalf of my details.br...
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                    R
                    Rishabh Seven
                    Jun 5, 2022
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                    Google Play gift card not received

                    I wanted to order a google play gift card from flipkart through snapmint. Snapmint took the down payment but doesn't ordered the gift card. Instead they give me a gift card no. that wasn't working on google play. I tried to reach customer care but they don't even respond...
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                    W
                    wendole
                    from Aurangabad, Maharashtra
                    Jun 3, 2022
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                    Address: Snapmint fianancial service mumbai

                    2 months ago I have order Bluetooth headphones from snapmint app I have recieved my order but product I get is allready used by someone and working
                    Then same day I have applied for return
                    On the date of 18th April your employee took back that order from me.

                    But till the date of today I didn't get my refund
                    Or didn't cancel my EMI
                    I don't know I pay that emi or not

                    I had make 100 of calls to the customer care they are saying yes sir in two days your issue is being solved
                    But it's allready 2 months they didn't solve my issue

                    If my issue not solve in 2 days I will definitely go through customer care
                    I have your call recording and other proofs agains your company

                    Also I am going to upload all the proofs and recording to social media also

                    I am very embarrassed from this snapmint

                    Hemant Wendole
                    RELATIONSHIP MANAGER
                    ICICI BANK AURANGABAD MH.

                    Aurangabad Maharashtra
                    View replies
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                    Thank You
                    Team Snapmint!!!
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                      A
                      Aswanth MV
                      Jun 1, 2022
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                      Address: Unit No. 205,building No. 3,sector 3,millenium business park, MIDC, Mahape Navi Mumbai city MH IN 400710

                      Order ID : 3477200
                      can't get product but EMI deducted
                      View replies
                      Dear Customer,

                      We are really sorry for the delay in replying.

                      we would like to inform you that your order[protected] refund (179) completed in your account on 16/07/2022 18:36 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                      Thank You
                      Team Snapmint!!!
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                        D
                        Deboparna Das
                        from Kolkata, West Bengal
                        May 30, 2022
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                        I haven't received my refund yet

                        Order number-6029784
                        company-Streetstylestore
                        I have not yet received my order yet the delivery guy came twice since all o[censored]s are working people at house we couldn't receive the order. They never contacted us back after that and they canceled the order so I requested for my refund of rs 400 back which was paid to snapmint beforehand, I received a mail from streetstyle store that i will get my refund back within 7 working days...
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                        M
                        Maheshmanipillaisreelatha
                        May 29, 2022
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                        I have purchased Redmi note10s for 15, 999 in the month of September03 2021.Emi plan was set for 9months. After all the payments are completed still the emi status is showing active in the cibil report. I want to close the account and emi status in cibil report to closed. I do have the noc certificate with me. Order Id is 2115988.
                        View replies
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        we would like to inform you that your loan application is closed now, and we've also shared NOC. If you want to see your NOC again, so you may download your NOC by our application, you need to raise dispute on CIBIL.

                        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                        Thank You
                        Team Snapmint!!!
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                          S
                          SWAPNIL RANJAN
                          May 27, 2022
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                          Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH IN 400710

                          I had ordered whirlpool washing machine priced 10690 on 11th March 2022.
                          It was processed successfully and i was notified that order will get delivered on 11th April 2022.But they dint deliver the product..i asked for my courier tracking I'd..they dint give me.
                          I asked them to cancel my order.but they dint.

                          I have paid my first emi which is 1152 rs.
                          Later i dint paid the emi...cuz they denied to deliver product by saying seller denied.

                          Even after that..i am getting calls from their team to pay emi..also they r deducting money from my bank account by showing mandate.

                          I asked about the same ..but they are not giving me any solution
                          View replies
                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We would like to inform you that your order[protected] refund (1472) completed in your account on 06/08/2022 01:13 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                          For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
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                            A
                            Aditi Sakaria
                            May 27, 2022
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                            I have placed an order for footwear from streets style store and opted for an option of emi through shipment. I have paid for the down payment amount Rs250. But still order was not placed. Kindly look into this.
                            View replies
                            Dear Customer,

                            We are really sorry for the delay in replying.

                            We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                            Thank You
                            Team Snapmint!!!
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                              Hi Ayush,



                              We’re sorry to hear about your experience and understand your concern. We request you to please share your details with us via the form below so our team can review you...
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