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Snapmint Complaints & Reviews

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Updated: Nov 7, 2025
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Snapmint reviews & complaints page 24

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S
Sherr
May 19, 2022
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I have placed an order on sss and already payed the down-payment. On the sss app it never showed that the order got placed yet on the snapmint app it showed that the order has been placed. I later went on to check and it says the order has been cancelled how do I get my refund back??????? I NEED MY REFUND
Dear Customer,

We are really sorry for the delay in replying.

We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

Thank You
Team Snapmint!!!
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    J
    Jabeer Pasha
    May 17, 2022
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    Address: SRK KRISHNAPPA GARDEN Jayanagar Bangalore

    I trying to purchase in snapmint for slippers and to proceed buy showing 65 rupees down payment I will do after that happened send me the my register email voucher after that I applying the voucher is showing invalid voucher problem
    my register mobile number[protected]
    Register email ID jabeerpasha.[protected]@gmail.com

    Fix my problem tell me other voucher
    +3 photos
    May 17, 2022
    Updated by Jabeer Pasha
    Please fix my problem send well me that other voucher that voucher you send is showing invalid Boucher

    Dear Customer,

    We are really sorry for the delay in replying.

    You entered the wrong code, That's why its showing voucher not valid. we hope you have successfully used this voucher.

    Thank You
    Team Snapmint!!!
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      A
      Amanpreet 22
      from Batala, Punjab
      May 17, 2022
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      Address: Hno. 1285 Dashmesh Nagar Kala Nangle Road Batala

      My order not disptach and delivery i do payment why my order is not disptach or refund ### fraud company no one CUSTOMER care response to my question order no.3044615 i pay down payment not disptach or refund my money back
      +1 photos
      Dear Customer,

      We are really sorry for the delay in replying.

      Your product has been delivered on 14/04/2022 and you've contact us on 26/04/2022 for raising the complaint that you didn't receive product. I would like to inform you that our team is already informed you that your return window is closed now. Sadly, we are not able to help you further!!

      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

      Thank You
      Team Snapmint!!!
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        D
        Dannydprince
        from Bengaluru, Karnataka
        May 16, 2022
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        Address: # No 83, 5th Cross Maruthi layout Singapura Main road M S Palya vidyaraniyapura post Bangalore, India, 560097

        Hi Snapmint,
        Myself P Daniel Rao. Please find the attached file. I am unable to register on Snapmint through my PAN card details, after filling all my details for registration, a message pops up, Your PAN number is registered with Snapmint on a different mobile number which ends with XXXXXXX786, This is not my mobile number, please do check & let me know about these fraud number & do deactivate his frauds account from Snapmint and help me out for registering on Snapmint. Please take action on him and update my mobile number [protected].

        Thanks & Regards
        P Daniel Rao
        +1 photos
        Dear Customer,

        We are really sorry for the delay in replying.

        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

        Thank You
        Team Snapmint!!!
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          S
          Shaik Arbaz
          May 15, 2022
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          I order M02S samsung galaxy mobile in snapmint app through emi option.when i received shifment there is no mobile inside. It has a empty parcel.i have a video proof of parcel .please help to refund my money.
          +1 photos
          +1 videos
          Dear Customer,

          We are really sorry for the delay in replying.

          You don't have proper unboxing video. That's why we are not able to process to initiate your return request for this product.

          For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

          Thank You
          Team Snapmint!!!
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            L
            Lucifer76
            from Allahabad, Uttar Pradesh
            May 12, 2022
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            Address: Allahabad

            I buy Google play redeem code ₹300 from Flipkart in snapmint app but i not get the code/product since i placed order at yesterday around 1:00pm its been over 24 hours but i not get the product
            +1 photos
            Dear Customer,

            We are really sorry for the delay in replying.

            We would like to inform you that your order[protected] refund (45) already completed in your account on 13/05/2022 20:12 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

            For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
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              V
              Visakh143
              May 12, 2022
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              Online shopping Fraud

              I ordered 3 products, which I have not received till date. When I wanted to know why the delivery is getting delayed so much. So i checked my order status. Then it shows that my products has been delivered. I was very surprised, I did not get my product, it has been received.
              I want to know who has received my order, I haven't received any phone call from delivery boy. Which courier company did you send by? I need that courier company...
              +1 photos
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              V
              Vampyaaro
              May 12, 2022
              Resolved
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              Resolved

              Address: Mumbai
              Website: snapmint.com

              Hello my name is vaibhav and i ordered a reebok women slipper from snapmint on two month emi paid 123 down payment (347 in two emi).

              On 4 April 2022 i received my order but due to some size issue i called snapmint customer care to replace it with 5 number as i ordered 6 no.

              They asked photos which i sended to snapmint email then they placed replacement and on 7 April Amazon Delivery partner took that slipper.

              And from that date till 12 may when I am writing this, believe me i called everyday to snapmint but from 7 April to 2 may my calls cutted automatically, i tried with another no also same and i sended more then 20 mails and also 12 complaints on their website .

              Then i told emi person whom no was given by snapmint for emi help, i told them everything, sended proofs but they did not help .

              Some how on 2 may i am able to contact them they told me to wait for 72 hours .

              After that same thing no response nothing only sending sms about paying emi else your civil score will impacted .

              Amount is very low I can pay easily but it's not about small amount or big it's about justice to customer .

              I don't know how these type of platforms regulate in India .

              No one cares about a common customer .

              Wait for help .
              +4 photos
              +1 videos
              May 14, 2022
              Complaint marked as Resolved 
              Some how i managed to call their customer care after a month their number became reachable . My order is cancelled and one more thing snapmint customer care a boy don't know his name, he start abusing me like that why are you calling this that for 123 rupees of down payment . This is so ridiculous it's not about 123 rupees it's about they are threatening for credit score entry for a product whom I don't receive. In end this is india so customer is third class citizen type of mentality specially a Normal person who belongs to lower middle class
              May 12, 2022
              Updated by Vampyaaro
              Nothing still from snapmint
              May 25, 2022
              Updated by Vampyaaro
              Finally how much managed by myself through customer care, and solved my problem .

              Still they are very rude in taking .
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                Address: mangalam rto office tirupati

                I ordered a product from Snapmint and it shows that the order delivery is done on the Snapmint app but the product is not delivered...
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                K
                Kaushal_vats_
                May 10, 2022
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                Address: 206, Building No. 3, Sector 3, Millenium Business Park, Mahape, Navi Mumbai 400710

                I ordered a mobile phone moto g40 fusion and pay all down payment but order not confirmed by seller in given time
                +1 photos
                Dear Customer,

                We are really sorry for the delay in replying.

                As we can check order showing Delivered already on 12th May, i hope you received this order successfully.

                For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                Thank You
                Team Snapmint!!!
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                  B
                  Basu Ganiga
                  May 9, 2022
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                  Address: Banglorr

                  Fist up all I order smart watched it RS 3499 and I payed down payment also 350 rs and after that it's showing the seller confirmation not given after 2 days same and last it's showing the product is out of stock then why are u telling to pay down payment shoe the status early in ur page w will stop ordering if they are out of stock agian in amazon its showing the stock is there then again I booked support if snap mint app again I payed down payment of 350 and still idts showing delivery in progress one week idts showing like that's only need my order or give ma down payment amount just ur customer care executive are alka are behaving alike Buffalo if they are not interested to do work then why are u giveing tem job and slaary totally waste need answer to complaint
                  Dear Customer,

                  We are really sorry for the delay in replying.

                  We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                  Thank You
                  Team Snapmint!!!
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                    H
                    hs8697678253
                    from Bhubaneshwar, Odisha
                    May 9, 2022
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                    Hii my order is is 3382670.
                    I order a Philips mixer from Amazon in snapmint but is still waiting for verification .please take action asap
                    +1 photos
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    As we can check order showing Delivered already on 12 May, i hope you received this order successfully.

                    For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                    Thank You
                    Team Snapmint!!!
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                      S
                      Saita Gurung
                      May 6, 2022
                      Apr 1, 2023
                      This thread was updated on Apr 1, 2023
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                      Order not been delivered but downpayment has been taken already

                      Address: India
                      Website: Snapmint.com

                      It's already been 6 days since I placed my order and twice I've received a message from snapmint's end saying that the product is out of stock and they won't be able to deliver it. But when i talked to their customer support executive he assured to me that the I'll get my product and I have to wait for 24 hours for the confirmation. I've already payed them the downpayment now I'm worried that I'll have to pay them emi for something that didn't...
                      +1 photos
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                      T
                      Thesurendra S N
                      May 6, 2022
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                      I ordered in snapmint app ther showing order delivered but i didn't receive the order i contact with snapmint customer care they speaking rudely they not providing information asking to pay emi without giving product...
                      Dear Customer,

                      We are really sorry for the delay in replying.

                      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                      Thank You
                      Team Snapmint!!!
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                        D
                        debasish4k99
                        from Delhi, Delhi
                        May 3, 2022
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                        Address: SNAPMINT 206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra, Maharashtra 400710 022489 31351

                        On 12th April-22 i placed an order of Rs4590 after 8 days i called to Snapmint care and know that order not placed but site showing order dispatched and deliver progress now showing delivered even order not placed . Snapmint care update me due to order not placed Same value gift coupon mailed to you on 12th April-22 which I didn't know as they don't update me Or call me. For this i cancelled the order on same day .Snapmint update & confirmed that order has been cancled and refund will inisiate in 2days but when I called today 26th April 22 I got to know the coupon has been redeemed actually I don't know for this when I checked my mail same gift coupon mail receives 10times in my id from [protected]@snapmint.com . I called to Amozon care they update SHIVA KUMAR named person redeemed coupon which I don't know even neither use this coupon.
                        Now Snapmint update they can't help as coupon redeemed. and no support given by Snapmint.
                        Give resolution immediately refund my money.
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                          U
                          Uttom Kramsa
                          May 2, 2022
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                          I have order stitching machine from your apps i have paid downpayment you people take 2 days to comfirm my order by the time its out of stock and my order cant completed you guys didnt sent any notice neither refund eveytime i call you guys say within 48hrs now its almost 1month please do its as fast posible or will be in trouble order ID 3261896
                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We would like to inform you that your order[protected] refund (470) completed in your account on 04/05/2022 19:15 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                          For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
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                            J
                            Jointy4554
                            from Bhind, Madhya Pradesh
                            Apr 29, 2022
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                            Address: Bharoli road krishna nagar

                            Product order id- 3203286
                            Order value- 415
                            Order not deleverd
                            +1 photos
                            Apr 29, 2022
                            Updated by Jointy4554
                            Sort my complaint
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                              J
                              Jointy4554
                              from Bhind, Madhya Pradesh
                              Apr 28, 2022
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                              Address: Ward k. 9 Krishna nagar

                              My order not delivered
                              +1 photos
                              స్నాప్‌మింట్ - విక్రేత నుండి పెండింగ్‌లో ఉంది

                              My order not delivered - Comment #3990778 - Image #0
                              Dear Customer,

                              We are really sorry for the delay in replying.

                              We've already sent you Amazon's gift card voucher code number of same price on your register mail address. instead of product.

                              I hope you received this Voucher successfully

                              Thank You
                              Team Snapmint!!!
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                                S
                                Shazimk50
                                from SHAHJAHANPUR, Uttar Pradesh
                                Apr 26, 2022
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                                Hello my order id is 3221102 my down payment is deducted my account but product not received
                                +1 photos
                                Dear Customer,

                                We are really sorry for the delay in replying.

                                We've already sent you Amazon's gift card voucher code number of same price on your register mail address. instead of product.

                                I hope you received this Voucher successfully.

                                For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                Thank You
                                Team Snapmint!!!
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                                  L
                                  Laraib zaidi
                                  Apr 26, 2022
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                                  I had order product from beyours site through snapmint and I didn't like that product return back to beyours my order number is BE23576 but still I didn't get refund in my loan I had already msg in thier support but didn't any revert from there kindly help
                                  Dear Customer,

                                  We are really sorry for the delay in replying.

                                  We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                  Thank You
                                  Team Snapmint!!!
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