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Snapmint Complaints & Reviews

snapmint.com
1
Updated: Jun 3, 2026
Complaints 758
Resolved
64
Unresolved
694
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 25

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D
Diwakar MD
Jul 19, 2022
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Website: Snapmint

I have ordered for Rs4021. And payed down payment Rs629 there is no any updates from your side nearly 7 days goon still there is no a single SMS about my order
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Dear Customer,

We are really sorry for the delay in replying.

We've already sent you Flipkart's gift card voucher code number of same price on your register mail address. instead of product.

you can use it and place order from your side on your Flipkart account.

For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

Thank You
Team Snapmint!!!
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    A
    Aadity Raj Yadav
    Jul 18, 2022
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    Address: Bhikhanpur bhagalpur Gumti no 2 Bhagalpur 812001

    Mai customer care call kiya massage kiya koi reply nahi aaya oor ab bol rahe hn box ka unboxing ka video to hi hoga nahi to koi solution nhi hai
    View replies
    Dear Customer,

    We are really sorry for the delay in replying.

    You don't have any unboxing video. That's why we are not able to process to initiate your return request for this product.

    For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

    Thank You
    Team Snapmint!!!
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      S
      santhosh balasubramaniyan
      Jul 17, 2022
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      Address: Thanjavur

      I will order in one mobile but mobile status was not updated, and dispatch time over but order status in not updated to snapmint, please help
      View replies
      Seller confirmation is not accept, snapmint customer no response in the order
      Reply
      Dear Customer

      We are really sorry for the delay in replying.

      we would like to inform you that your order[protected] refund (420) completed in your account on 20/09/2022 14:43 from our end, kindly check in your account.

      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

      Thank You
      Team Snapmint!!!
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        J
        Jagadeeshaleti
        from Visakhapatnam, Andhra Pradesh
        Jul 13, 2022
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        Address: 45-46-9-5/B ,Nandhagiri Nagar, Akkayyapalem, Visakhapatnam

        I'll purchase a earbuds I'll pay 1st emi...the product was coming..but some quality issues inthe product... I'll return my order..but no one can picked up the order...I'll initiate the return order before 20 days ..but no response..
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          S
          Sadiq fitness
          from Noida, Uttar Pradesh
          Jul 13, 2022
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          Address: Maharashtra

          Snapmint company is a fraud company in India, the don't pick up any call or reply to anyone message.
          View replies
          Dear Customer,

          We are really sorry for the delay in replying.

          We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

          Thank You
          Team Snapmint!!!.
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            Z
            Zubair_123
            from Srinagar, Uttarakhand
            Jul 11, 2022
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            Address: Four Points by Sheraton Srinagar, Sonwar Bagh, Hotel
            Website: Snapmint.com

            I didn't recieved my order yet.it shows order completed and i didn't get any link where I can track my order. There is no option for tracking orders in the app. I have already given a feedback regarding the same issue on the app but didn't get any response from snapmint yet.i has been more than a week now but still waiting for delivery...
            Kindly resolve...
            View replies
            Dear Customer,

            We are really sorry for the delay in replying.

            We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

            Thank You
            Team Snapmint!!!.
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              A
              Avinash Gangwani
              Jul 9, 2022
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              I ordered a Personal Loan on Saturday dates 2/07/2022 but it is still pending and I contacted to support portal but still no response from support side.
              Kindly respond to customer support or contact to my registered no. As soon as possible.It is already delayed since a week.
              View replies
              Dear Customer,

              We are really sorry for the delay in replying.

              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

              Thank You
              Team Snapmint!!!.
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                M
                Madhukyadav
                Jul 7, 2022
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                Address: Maharashtra

                Iam order June 30 one mobile in snapmint i made down payment of 5000 iam ordered redmi note 10 pro mobile still its showing verification pending I don't now why its showing like that and customer care number also not getting connected and e-mail also not replying to us please help me soon
                View replies
                Dear Customer,

                We are really sorry for the delay in replying.

                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                Thank You
                Team Snapmint!!!.
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                  H
                  Harsh sharma
                  Jul 6, 2022
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                  Address: 32/2 bhargo camp, jalandhar city

                  I didn't received my refund yet but the order was picked up from me which was damaged one that why i returned it you asked that i received my refund in 2-3 working days but now its more than a week i didn't received a refund yet
                  Jul 06, 2022
                  Updated by Harsh sharma                   I want my refund or please update the status of my snapmint profile as well as i didn't have your watch i have returned it than why are you showing emi of returned product??? I am attaching here the pick order proof sms or damaged watch that i have received so i returned that order id:- 3923241

                  View replies
                  Dear Customer,

                  We are really sorry for the delay in replying.

                  We would like to inform you that your order[protected] refund (448) completed in your account on 06/08/2022 01:16 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                  For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                  Thank You
                  Team Snapmint!!!
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                    R
                    Renu Ga
                    Jul 2, 2022
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                    Address: Pondicherry

                    Message shows delivered but product not received yet and not received any delivery person call what will do
                    Jul 02, 2022
                    Updated by Renu Ga                     Message shows delivered but product not received yet delivery person also dont call for my order .so please refund amount and closed this order

                    View replies
                    Not respance snapmint company
                    Reply
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                    Thank You
                    Team Snapmint!!!.
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                      N
                      Nishant singh 2468
                      from Patna, Bihar
                      Jul 2, 2022
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                      Address: Bajrangpuri sanidev mandir gaighat main road near om PARTIMA apptment patna 07

                      Moblie was fully lagging touch hagging with in two days of deliver i was released that snapmint was big cheating master snap ne mere moblie la cheap nikal liya hai mere ko pura cheap set lagake de diya hai mujhe mobile liye huye bas 1se 2 month hua hai or lagg hona start ho gaya snapmint par hum court mai case karna chahte hai kyu kee ohh mere sath cheat kiya hai mere moblie ka naam hai realme 8
                      View replies
                      Dear Customer,

                      We are really sorry for the delay in replying.

                      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                      Thank You
                      Team Snapmint!!!.
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                        A
                        Arun Kumar Purohit
                        Jul 1, 2022
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                        Address: Banjara layout

                        Emi was for 2700 but got 700 rupees if Voucher. And also lots of fradulent behaviour are been followed with an abusive aap which ha e lota of problem . Fake detail. U just can't get out from ur place because they are with ir Emil pay e t this
                        View replies
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                        Thank You
                        Team Snapmint!!!.
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                          A
                          Abhishek Singh111
                          Jun 29, 2022
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                          Website: Snapmint

                          On 27 june I bought a voucher worth 2000 from snapmint but the voucher not received yet, please provide me help I am really worried about my order I'd 3967830 please help me
                          View replies
                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We would like to inform you order has already cancelled from our end. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
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                            G
                            Gourishetti santhosh
                            from Hyderabad, Andhra Pradesh
                            Jun 28, 2022
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                            I have been placed an order in Snapmint App on 15 days back, and also i was paid Down payment also, but i did not received the item till to now.But the company is sending messages daily i.e "Your EMI starts from July 3 Rd", how can I pay the EMI without recieved my order.This is Fraud App, cheating customers i think so, please find this issue and resolve it as soon as possible.
                            View replies
                            Dear Customer,

                            We are really sorry for the delay in replying.

                            We would like to inform you that your order[protected] refund (300) completed in your account on 02/07/2022 14:07 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                            For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                            Thank You
                            Team Snapmint!!!
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                              A
                              amit rider
                              Jun 26, 2022
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                              Address: Mumbai
                              Website: Snapmint

                              Loan amount 10000 is not received and snapmint team only helps by time and dates
                              View replies
                              Dear Customer,

                              We are really sorry for the delay in replying.

                              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                              Thank You
                              Team Snapmint!!!.
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                                D
                                Durjay Mondal
                                Jun 25, 2022
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                                I have paid on 20th June, 2022. But still not reflected. I have called to customer service but no help. I have mailed but still no help no call from their end. Please help. Please .

                                I'm feeling insecure and so I request you to help me and please update my payment details.
                                Jun 25, 2022
                                Updated by Durjay Mondal                                 I have paid on 20th June, 2022. But still not reflected. I have called to customer service but no help. I have mailed but still no help no call from their end. Please help. Please .

                                I'm feeling insecure and so I request you to help me and please update my payment details.

                                View replies
                                Dear Customer,

                                We are really sorry for the delay in replying.

                                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                Thank You
                                Team Snapmint!!!.
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                                  D
                                  Dwimusar Daimari
                                  from Guwahati, Assam
                                  Jun 22, 2022
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                                  18 jun 2022 i order mobile phone, i paid down payments rs.2400 but still no update till to day 22 jun 2022, so please check and update quickly, otherwise please refund my 2400 down payments, and one serious think is that i still not received my order product and they shows to emi chart for 6 months please help what to do?
                                  Jun 22, 2022
                                  Updated by Dwimusar Daimari                                   Check my order I'd: 3879462 please check and update

                                  View replies
                                  Dear Customer,

                                  We are really sorry for the delay in replying.

                                  We would like to inform you that your order[protected] refund (2400) completed in your account on 22/06/2022 11:02 from our end, kindly check in your account.

                                  For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                  Thank You
                                  Team Snapmint!!!
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                                    S
                                    singhlovelesh3
                                    Jun 21, 2022
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                                    Address: 17/1 Shashtri Nagar Mathura

                                    I have ordered one watch from snapmint and Rs.1899 amazon voucher gifted to me from snapmint on dated 09-Jun-22 but when I tried to redeemed the voucher it shows already redeemed and many time I tried to connect with customer care no any positive response got from their end.
                                    View replies
                                    Dear Customer,

                                    We are really sorry for the delay in replying.

                                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                    Thank you
                                    Team Snapmint!!!.
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                                      B
                                      Babun Swapnil
                                      Jun 21, 2022
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                                      Resolved

                                      I had ordered whirlpool 7kg washing machine 11th March 2022, and the product was supposed to be delivered by 11th April. It's still undelivered.
                                      i have already paid my first emi 1152 rs.
                                      i hv been contacting them since 2 months.but the customer care is not solving my issue, each time I contact them.they just delay by saying our team will contact u in 48 hours.
                                      Also m getting spam call and msgs from snapmint forcing me to pay emi else they will contact my office and home.
                                      My order I'd 2935066
                                      Sep 22, 2022
                                      Complaint marked as Resolved 
                                      The have refunded emi amount to my bank account
                                      View replies
                                      Dear customer,

                                      We are really sorry for the delay in replying.

                                      We would like to inform you that your order[protected] refund (1472) completed in your account on 06/08/2022 01:13 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                                      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                      Thank You
                                      Team Snapmint!!!
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                                        H
                                        Hajeeranas
                                        from Chennai, Tamil Nadu
                                        Jun 18, 2022
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                                        Website: Sanpmint.in

                                        Hi my order id's are 3704402 and 3715912 from snapmint app which was placed on June 4 and 5th. My order shows completed and delivered on the app but I didn't recieve my order nor any tracking id or anything of those sorts. I tried contacting customer care but no response too
                                        View replies
                                        Dear Customer,

                                        We are really sorry for the delay in replying.

                                        We've already sent you Amazon and Myntra's gift card voucher code number of same price on your register mail address. instead of product.

                                        You can use it and place order from your side on your Amazon and Myntra account.

                                        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                        Thank You
                                        Team Snapmint!!!
                                        Reply
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