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Snapmint Complaints & Reviews

snapmint.com
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Updated: Oct 24, 2026
Complaints 762
Resolved
65
Unresolved
697
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 26

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D
Dwimusar Daimari
from Guwahati, Assam
Jun 22, 2022
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18 jun 2022 i order mobile phone, i paid down payments rs.2400 but still no update till to day 22 jun 2022, so please check and update quickly, otherwise please refund my 2400 down payments, and one serious think is that i still not received my order product and they shows to emi chart for 6 months please help what to do?
Jun 22, 2022
Updated by Dwimusar Daimari Check my order I'd: 3879462 please check and update

View replies
Dear Customer,

We are really sorry for the delay in replying.

We would like to inform you that your order[protected] refund (2400) completed in your account on 22/06/2022 11:02 from our end, kindly check in your account.

For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

Thank You
Team Snapmint!!!
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    S
    singhlovelesh3
    Jun 21, 2022
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    Address: 17/1 Shashtri Nagar Mathura

    I have ordered one watch from snapmint and Rs.1899 amazon voucher gifted to me from snapmint on dated 09-Jun-22 but when I tried to redeemed the voucher it shows already redeemed and many time I tried to connect with customer care no any positive response got from their end.
    View replies
    Dear Customer,

    We are really sorry for the delay in replying.

    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

    Thank you
    Team Snapmint!!!.
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      B
      Babun Swapnil
      Jun 21, 2022
      Resolved
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      Resolved

      I had ordered whirlpool 7kg washing machine 11th March 2022, and the product was supposed to be delivered by 11th April. It's still undelivered.
      i have already paid my first emi 1152 rs.
      i hv been contacting them since 2 months.but the customer care is not solving my issue, each time I contact them.they just delay by saying our team will contact u in 48 hours.
      Also m getting spam call and msgs from snapmint forcing me to pay emi else they will contact my office and home.
      My order I'd 2935066
      Sep 22, 2022
      Complaint marked as Resolved 
      The have refunded emi amount to my bank account
      View replies
      Dear customer,

      We are really sorry for the delay in replying.

      We would like to inform you that your order[protected] refund (1472) completed in your account on 06/08/2022 01:13 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

      Thank You
      Team Snapmint!!!
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        H
        Hajeeranas
        from Chennai, Tamil Nadu
        Jun 18, 2022
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        Website: Sanpmint.in

        Hi my order id's are 3704402 and 3715912 from snapmint app which was placed on June 4 and 5th. My order shows completed and delivered on the app but I didn't recieve my order nor any tracking id or anything of those sorts. I tried contacting customer care but no response too
        View replies
        Dear Customer,

        We are really sorry for the delay in replying.

        We've already sent you Amazon and Myntra's gift card voucher code number of same price on your register mail address. instead of product.

        You can use it and place order from your side on your Amazon and Myntra account.

        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

        Thank You
        Team Snapmint!!!
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          S
          saranpraveen21 praveen
          Jun 17, 2022
          Resolved
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          Resolved

          Address: : Snapmint Financial Services Private Limited, Unit 205, Building. No 03, Sector. No 03, MBP, Navi Mumbai - 400710.

          Dear sir /mam
          I am in purchased in 1799 amazon via product wrongly selected 14/5/22 spoke with customer care support refund initiated same date order id 3451260 Already 30days crossed not refund my account pls quicly process payment & order details attached screenshot
          Thanks regards
          Saranya M
          [protected]
          [protected]@gmail.com
          Jun 17, 2022
          Complaint marked as Resolved 
          saranya M 9942738836 [email protected]
          View replies
          my refund is pending and didn't received any refund and any voucher and i tried to call it says no order placed and place order but in app order is showing and i called to cancel order but still not canceled and showing in app kindly cancel order or give me vouchers to can order you can check the picture for more details.
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            S
            Shakchat Thakur
            Jun 12, 2022
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            I initiated a order for a mi watch and the downpayment was 1500. Order got cancelled out of stock but still no sign of refund or any place on the app that helps with refund of downpayment. Ive attached screenshot too for the same
            Upvibe.[protected]@gmail.com
            [protected]
            View replies
            Dear Customer,

            We are really sorry for the delay in replying.

            As we can check order showing Delivered already on 28 June, i hope you received this order successfully.

            For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
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              P
              praveen raj747
              Jun 11, 2022
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              Ad ordered a UPS in snapmint website and i had paid 880 rupees as a front payment and i had allowed that company to debit monthly EMI of rupees 550 for 12 months...but it has been 1 month over i didnt get the product and the order status is still showing as pending and i cant able to cancel the order kindly cancel the order and refund my amount and u people should not debit the EMI money from my bank account
              View replies
              Dear Customer,

              We are really sorry for the delay in replying.

              We would like to inform you that your order[protected] refund (899) completed in your account on 12/07/2022 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

              For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

              Thank You
              Team Snapmint!!!
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                S
                Sandeep744
                from Sikar, Rajasthan
                Jun 10, 2022
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                Hi
                Sir
                Mane down payment par oneplus Nord Ce 2 lite mobile phone order kiya tha lekin mujhe mera product abhi tak nahi mila hai aur Na vaha se mujhe koi jankari di hai. Waha likha hua hai ki apka ye mobile phone ka colour out of stock hai to mai chahta hoon ki koi doosra colour bheje ya phir mera payment refund kare.
                Thanks
                View replies
                Dear Customer,

                We are really sorry for the delay in replying.

                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                Thank You
                Team Snapmin!!!
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                  P
                  praveenkumar praveenkumar
                  Jun 9, 2022
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                  Resolved

                  Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH IN 400710.

                  Dear sir /mam
                  I am in purchased in 1799 amazon via product wrongly selected 14/5/22 spoke with customer care support refund initiated same date order id 3451260 Already 10days crossed not refund my account pls quicly process payment & order details attached screenshot
                  Thanks regards
                  Saranya M
                  [protected]
                  [protected]@gmail.com
                  Jun 17, 2022
                  Complaint marked as Resolved 
                  [email protected] saranya M 9942738836
                  Jun 09, 2022
                  Updated by praveenkumar praveenkumar                   Not received in amazon voucher
                  View replies
                  I'll return my order but no one can picked up the order... it's not my problem
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                    R
                    Rishabh Seven
                    Jun 5, 2022
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                    I wanted to order a google play gift card from flipkart through snapmint. Snapmint took the down payment but doesn't ordered the gift card. Instead they give me a gift card no. that wasn't working on google play. I tried to reach customer care but they don't even respond
                    View replies
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                    Thank You
                    Team Snapmint!!!
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                      W
                      wendole
                      from Aurangabad, Maharashtra
                      Jun 3, 2022
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                      Address: Snapmint fianancial service mumbai

                      2 months ago I have order Bluetooth headphones from snapmint app I have recieved my order but product I get is allready used by someone and working
                      Then same day I have applied for return
                      On the date of 18th April your employee took back that order from me.

                      But till the date of today I didn't get my refund
                      Or didn't cancel my EMI
                      I don't know I pay that emi or not

                      I had make 100 of calls to the customer care they are saying yes sir in two days your issue is being solved
                      But it's allready 2 months they didn't solve my issue

                      If my issue not solve in 2 days I will definitely go through customer care
                      I have your call recording and other proofs agains your company

                      Also I am going to upload all the proofs and recording to social media also

                      I am very embarrassed from this snapmint

                      Hemant Wendole
                      RELATIONSHIP MANAGER
                      ICICI BANK AURANGABAD MH.

                      Aurangabad Maharashtra
                      View replies
                      Dear Customer,

                      We are really sorry for the delay in replying.

                      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                      Thank You
                      Team Snapmint!!!
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                        A
                        Aswanth MV
                        Jun 1, 2022
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                        Address: Unit No. 205,building No. 3,sector 3,millenium business park, MIDC, Mahape Navi Mumbai city MH IN 400710

                        Order ID : 3477200
                        can't get product but EMI deducted
                        View replies
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        we would like to inform you that your order[protected] refund (179) completed in your account on 16/07/2022 18:36 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                        Thank You
                        Team Snapmint!!!
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                          M
                          Maheshmanipillaisreelatha
                          May 29, 2022
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                          I have purchased Redmi note10s for 15, 999 in the month of September03 2021.Emi plan was set for 9months. After all the payments are completed still the emi status is showing active in the cibil report. I want to close the account and emi status in cibil report to closed. I do have the noc certificate with me. Order Id is 2115988.
                          View replies
                          Dear Customer,

                          We are really sorry for the delay in replying.

                          we would like to inform you that your loan application is closed now, and we've also shared NOC. If you want to see your NOC again, so you may download your NOC by our application, you need to raise dispute on CIBIL.

                          For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
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                            S
                            SWAPNIL RANJAN
                            May 27, 2022
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                            Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH IN 400710

                            I had ordered whirlpool washing machine priced 10690 on 11th March 2022.
                            It was processed successfully and i was notified that order will get delivered on 11th April 2022.But they dint deliver the product..i asked for my courier tracking I'd..they dint give me.
                            I asked them to cancel my order.but they dint.

                            I have paid my first emi which is 1152 rs.
                            Later i dint paid the emi...cuz they denied to deliver product by saying seller denied.

                            Even after that..i am getting calls from their team to pay emi..also they r deducting money from my bank account by showing mandate.

                            I asked about the same ..but they are not giving me any solution
                            View replies
                            Dear Customer,

                            We are really sorry for the delay in replying.

                            We would like to inform you that your order[protected] refund (1472) completed in your account on 06/08/2022 01:13 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                            For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                            Thank You
                            Team Snapmint!!!
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                              A
                              Aditi Sakaria
                              May 27, 2022
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                              I have placed an order for footwear from streets style store and opted for an option of emi through shipment. I have paid for the down payment amount Rs250. But still order was not placed. Kindly look into this.
                              View replies
                              Dear Customer,

                              We are really sorry for the delay in replying.

                              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                              Thank You
                              Team Snapmint!!!
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                                S
                                Salma97
                                from Madurai, Tamil Nadu
                                May 25, 2022
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                                Address: [email protected]

                                My no [protected] name Mohammed Salman we profile not accept but auto debit taken to our account why what the reason
                                View replies
                                Dear Customer,

                                We are really sorry for the delay in replying.

                                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                Thank You
                                Team Snapmint!!!
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                                  A
                                  Anish K V
                                  May 25, 2022
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                                  Address: 206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra, Maharashtra 400710

                                  I had done a downpayment of Rs 6, 249.00 on 20th March 2022 & and paid one EMI of 3125 on 3rd April 2022 and 3rd May 2022.

                                  From last 3 months I am behind snapmint team for my refund.

                                  Below mentioned is the order cancellation confirmation from Furbicle.
                                  View replies
                                  Dear Customer,

                                  We are really sorry for the delay in replying.

                                  As we can check you placed this order from Furbicle website to using Snapmint payment get way.

                                  Don't worry sir once merchant will init. refund then amount will be complete in your account within 7 working days and EMI will be close.

                                  For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                  Thank You
                                  Team Snapmint!!!
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                                    S
                                    Sherr
                                    May 19, 2022
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                                    I have placed an order on sss and already payed the down-payment. On the sss app it never showed that the order got placed yet on the snapmint app it showed that the order has been placed. I later went on to check and it says the order has been cancelled how do I get my refund back??????? I NEED MY REFUND
                                    View replies
                                    Dear Customer,

                                    We are really sorry for the delay in replying.

                                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                    Thank You
                                    Team Snapmint!!!
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                                      Jabeer Pasha
                                      May 17, 2022
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                                      Address: SRK KRISHNAPPA GARDEN Jayanagar Bangalore

                                      I trying to purchase in snapmint for slippers and to proceed buy showing 65 rupees down payment I will do after that happened send me the my register email voucher after that I applying the voucher is showing invalid voucher problem
                                      my register mobile number[protected]
                                      Register email ID jabeerpasha.[protected]@gmail.com

                                      Fix my problem tell me other voucher
                                      May 17, 2022
                                      Updated by Jabeer Pasha                                       Please fix my problem send well me that other voucher that voucher you send is showing invalid Boucher

                                      View replies
                                      Dear Customer,

                                      We are really sorry for the delay in replying.

                                      You entered the wrong code, That's why its showing voucher not valid. we hope you have successfully used this voucher.

                                      Thank You
                                      Team Snapmint!!!
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                                        A
                                        Amanpreet 22
                                        from Batala, Punjab
                                        May 17, 2022
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                                        Address: Hno. 1285 Dashmesh Nagar Kala Nangle Road Batala

                                        My order not disptach and delivery i do payment why my order is not disptach or refund ### fraud company no one CUSTOMER care response to my question order no.3044615 i pay down payment not disptach or refund my money back
                                        View replies
                                        Dear Customer,

                                        We are really sorry for the delay in replying.

                                        Your product has been delivered on 14/04/2022 and you've contact us on 26/04/2022 for raising the complaint that you didn't receive product. I would like to inform you that our team is already informed you that your return window is closed now. Sadly, we are not able to help you further!!

                                        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                        Thank You
                                        Team Snapmint!!!
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