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Snapmint Complaints & Reviews

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Updated: Sep 19, 2026
Complaints 760
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64
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Snapmint reviews & complaints page 27

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L
Lucifer76
from Allahabad, Uttar Pradesh
May 12, 2022
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Address: Allahabad

I buy Google play redeem code ₹300 from Flipkart in snapmint app but i not get the code/product since i placed order at yesterday around 1:00pm its been over 24 hours but i not get the product
Dear Customer,

We are really sorry for the delay in replying.

We would like to inform you that your order[protected] refund (45) already completed in your account on 13/05/2022 20:12 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

Thank You
Team Snapmint!!!
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    V
    Vampyaaro
    May 12, 2022
    Resolved
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    Resolved

    Address: Mumbai
    Website: snapmint.com

    Hello my name is vaibhav and i ordered a reebok women slipper from snapmint on two month emi paid 123 down payment (347 in two emi).

    On 4 April 2022 i received my order but due to some size issue i called snapmint customer care to replace it with 5 number as i ordered 6 no.

    They asked photos which i sended to snapmint email then they placed replacement and on 7 April Amazon Delivery partner took that slipper.

    And from that date till 12 may when I am writing this, believe me i called everyday to snapmint but from 7 April to 2 may my calls cutted automatically, i tried with another no also same and i sended more then 20 mails and also 12 complaints on their website .

    Then i told emi person whom no was given by snapmint for emi help, i told them everything, sended proofs but they did not help .

    Some how on 2 may i am able to contact them they told me to wait for 72 hours .

    After that same thing no response nothing only sending sms about paying emi else your civil score will impacted .

    Amount is very low I can pay easily but it's not about small amount or big it's about justice to customer .

    I don't know how these type of platforms regulate in India .

    No one cares about a common customer .

    Wait for help .
    +1 videos
    May 14, 2022
    Complaint marked as Resolved 
    Some how i managed to call their customer care after a month their number became reachable . My order is cancelled and one more thing snapmint customer care a boy don't know his name, he start abusing me like that why are you calling this that for 123 rupees of down payment . This is so ridiculous it's not about 123 rupees it's about they are threatening for credit score entry for a product whom I don't receive. In end this is india so customer is third class citizen type of mentality specially a Normal person who belongs to lower middle class
    May 12, 2022
    Updated by Vampyaaro
    Nothing still from snapmint
    May 25, 2022
    Updated by Vampyaaro
    Finally how much managed by myself through customer care, and solved my problem .

    Still they are very rude in taking .
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      S
      May 10, 2022
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      Address: mangalam rto office tirupati

      I ordered a product from Snapmint and it shows that the order delivery is done on the Snapmint app but the product is not delivered
      Dear Customer,

      We are really sorry for the delay in replying.

      We've already sent you Flipkart's gift card voucher code number of same price on your register mail address. instead of product. i hope you received this voucher successfully.

      Thank You
      Team Snapmint!!!
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        K
        Kaushal_vats_
        May 10, 2022
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        Address: 206, Building No. 3, Sector 3, Millenium Business Park, Mahape, Navi Mumbai 400710

        I ordered a mobile phone moto g40 fusion and pay all down payment but order not confirmed by seller in given time
        Dear Customer,

        We are really sorry for the delay in replying.

        As we can check order showing Delivered already on 12th May, i hope you received this order successfully.

        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

        Thank You
        Team Snapmint!!!
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          B
          Basu Ganiga
          May 9, 2022
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          Address: Banglorr

          Fist up all I order smart watched it RS 3499 and I payed down payment also 350 rs and after that it's showing the seller confirmation not given after 2 days same and last it's showing the product is out of stock then why are u telling to pay down payment shoe the status early in ur page w will stop ordering if they are out of stock agian in amazon its showing the stock is there then again I booked support if snap mint app again I payed down payment of 350 and still idts showing delivery in progress one week idts showing like that's only need my order or give ma down payment amount just ur customer care executive are alka are behaving alike Buffalo if they are not interested to do work then why are u giveing tem job and slaary totally waste need answer to complaint
          Dear Customer,

          We are really sorry for the delay in replying.

          We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

          Thank You
          Team Snapmint!!!
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            H
            hs8697678253
            from Bhubaneshwar, Odisha
            May 9, 2022
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            Hii my order is is 3382670.
            I order a Philips mixer from Amazon in snapmint but is still waiting for verification .please take action asap
            Dear Customer,

            We are really sorry for the delay in replying.

            As we can check order showing Delivered already on 12 May, i hope you received this order successfully.

            For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
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              S
              Saita Gurung
              May 6, 2022
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              Address: India
              Website: Snapmint.com

              It's already been 6 days since I placed my order and twice I've received a message from snapmint's end saying that the product is out of stock and they won't be able to deliver it. But when i talked to their customer support executive he assured to me that the I'll get my product and I have to wait for 24 hours for the confirmation. I've already payed them the downpayment now I'm worried that I'll have to pay them emi for something that didn't even got delivered to me. I have been trying to get it cancelled but they are not ready to do it from their end. The amount may not be much but still this sort of scams we have to raise a complain against it. Please help
              I ordered for watch valued at 4635rs/- on titan.co.in, it's been 96hrs still the order is not created. They are asking me to check with merchant site for cancellations and refund. They are bunch of frauds who are duping buyers. They are trapping people with low deposit and 0% interest emi schemes. I want to take legal action. Can you please provide help?
              Dear Customer,

              We are really sorry for the delay in replying.

              We would like to inform you that your order[protected] refund (292) completed in your account on 07/05/2022 20:02 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

              For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

              Thank You
              Team Snapmint!!!
              My order is showing order is delivered..when i do not get order yet order id 7170719..i am not paying any emi and i going to take strict action aganist this...
              Made a transaction of Rs.1499/- through Snapmint on 15/03/2023 through Fireboltt website.

              Downpayment amount deducted from my account but Fireboltt claims payment not received on their end and my order remains unconfirmed.

              Looking to get the refund ASAP especially because the EMI will hit me soon.

              Transaction ID: [protected]
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                T
                Thesurendra S N
                May 6, 2022
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                I ordered in snapmint app ther showing order delivered but i didn't receive the order i contact with snapmint customer care they speaking rudely they not providing information asking to pay emi without giving product...
                Dear Customer,

                We are really sorry for the delay in replying.

                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                Thank You
                Team Snapmint!!!
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                  D
                  debasish4k99
                  from Delhi, Delhi
                  May 3, 2022
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                  Address: SNAPMINT 206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra, Maharashtra 400710 022489 31351

                  On 12th April-22 i placed an order of Rs4590 after 8 days i called to Snapmint care and know that order not placed but site showing order dispatched and deliver progress now showing delivered even order not placed . Snapmint care update me due to order not placed Same value gift coupon mailed to you on 12th April-22 which I didn't know as they don't update me Or call me. For this i cancelled the order on same day .Snapmint update & confirmed that order has been cancled and refund will inisiate in 2days but when I called today 26th April 22 I got to know the coupon has been redeemed actually I don't know for this when I checked my mail same gift coupon mail receives 10times in my id from [protected]@snapmint.com . I called to Amozon care they update SHIVA KUMAR named person redeemed coupon which I don't know even neither use this coupon.
                  Now Snapmint update they can't help as coupon redeemed. and no support given by Snapmint.
                  Give resolution immediately refund my money.
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                    U
                    Uttom Kramsa
                    May 2, 2022
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                    I have order stitching machine from your apps i have paid downpayment you people take 2 days to comfirm my order by the time its out of stock and my order cant completed you guys didnt sent any notice neither refund eveytime i call you guys say within 48hrs now its almost 1month please do its as fast posible or will be in trouble order ID 3261896
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    We would like to inform you that your order[protected] refund (470) completed in your account on 04/05/2022 19:15 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                    For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                    Thank You
                    Team Snapmint!!!
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                      J
                      Jointy4554
                      from Bhind, Madhya Pradesh
                      Apr 29, 2022
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                      Address: Bharoli road krishna nagar

                      Product order id- 3203286
                      Order value- 415
                      Order not deleverd
                      Apr 29, 2022
                      Updated by Jointy4554
                      Sort my complaint
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                        J
                        Jointy4554
                        from Bhind, Madhya Pradesh
                        Apr 28, 2022
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                        Address: Ward k. 9 Krishna nagar

                        My order not delivered
                        స్నాప్‌మింట్ - విక్రేత నుండి పెండింగ్‌లో ఉంది
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        We've already sent you Amazon's gift card voucher code number of same price on your register mail address. instead of product.

                        I hope you received this Voucher successfully

                        Thank You
                        Team Snapmint!!!
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                          S
                          Shazimk50
                          from SHAHJAHANPUR, Uttar Pradesh
                          Apr 26, 2022
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                          Hello my order id is 3221102 my down payment is deducted my account but product not received
                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We've already sent you Amazon's gift card voucher code number of same price on your register mail address. instead of product.

                          I hope you received this Voucher successfully.

                          For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
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                            L
                            Laraib zaidi
                            Apr 26, 2022
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                            I had order product from beyours site through snapmint and I didn't like that product return back to beyours my order number is BE23576 but still I didn't get refund in my loan I had already msg in thier support but didn't any revert from there kindly help
                            Dear Customer,

                            We are really sorry for the delay in replying.

                            We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                            Thank You
                            Team Snapmint!!!
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                              _
                              _.Harsh_gupta
                              from LUCKNOW, Uttar Pradesh
                              Apr 25, 2022
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                              Address: 206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
                              Website: snapmint.com

                              Date of delivery 16 April 2022
                              clint no: [protected]

                              I ordered a phone worth rupees 10781 from snapmint on EMI of 9 months but I received a waxing strip
                              I ordered a phone from snapmint and I received a waxing strip from Flipkart i also ned them an unboxing video but they are not giving me a satisfactory response
                              Dear Customer,

                              We are really sorry for the delay in replying.

                              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                              Thank You
                              Team Snapmint!!!
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                                S
                                Suthar Madan Bheraram
                                Apr 24, 2022
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                                Address: Snapmint

                                I Oder product on 22 March 2022 from snapmint . There is offer By snapmit
                                order in 19 Rupees and due amount paid as emi
                                I paid 19 Rupees and i am not getting a product, there is not optional for cancel for customer help live chat not giving as well answer.
                                in app show pau due emi
                                Dear Customer,

                                We are really sorry for the delay in replying.

                                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                Thank You
                                Team Snapmint!!!
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                                  M
                                  Manav955
                                  from Jammu, Jammu and Kashmir
                                  Apr 19, 2022
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                                  I made a purchase of realme buds wireless 2 they send me fake voucher code which is already claimed by me at my last purchased of loan at Feb 2022. Not there customer care service is responding not help center do anything
                                  Dear Customer,

                                  We are really sorry for the delay in replying.

                                  We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                  Thank You
                                  Team Snapmint!!!
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                                    P
                                    pinky choudary
                                    from Hyderabad, Telangana
                                    Apr 18, 2022
                                    Resolved
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                                    Resolved

                                    I have ordered a boat smart watch from snapmint there is no any update from you people why is the seller is taking too much time for confirmation. seller confirmation time is 4 : 00 pm if 18th april but there is no response from them at all what on earth is happening i have paid down payment also let me remind you if you people are not going to take action im gonna file a complaint against you no proper response at all my order id is 3214515 i want it to be done as soon as possible
                                    Apr 19, 2022
                                    Complaint marked as Resolved 
                                    I have ordered a boat watch from snapmint seller is Amazon but till now there is no response from seller
                                    Apr 19, 2022
                                    Updated by pinky choudary
                                    you people marked as resolved but there is no update from seller what the heck

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                                      H
                                      harjeet kaur 909
                                      Apr 18, 2022
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                                      I have raised complaint for my refund it was refunded on 11th march 2022 from street style store to snapmint. I have called 100 times to snapmint customer care and they are giving me excuses but refunding the money. And i am getting messages about my cibil score also. It is 18th of April and it’s been more than a month since i am calling them. Please give me some solutions my name harjeet kaur
                                      Dear Customer,

                                      We are really sorry for the delay in replying.

                                      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                      Thank You
                                      Team Snapmint!!!
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                                        R
                                        Riyas93
                                        from Alappuzha, Kerala
                                        Apr 16, 2022
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                                        I ordered a Amazon gift card but they didn't complete the verification and didn't processed yet . It's an emergency order i placed but it tooking more than one day .if i didn't get the order in time, it's not useful at all . already passed a day .and the product price is costing high .I messaged and mailed them .no response yet .i am tired of it
                                        Dear Customer,

                                        We are really sorry for the delay in replying.

                                        We've already sent you Amazon's gift card voucher code number of same price on your register mail address.

                                        I hope you received this Voucher successfully.

                                        Thank You
                                        Team Snapmint!!!
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