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Snapmint Complaints & Reviews

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Updated: May 10, 2026
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Snapmint reviews & complaints page 27

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D
Daris Chacko
Apr 6, 2022
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I did a down payment through snapmint to order some products from street style store.but not received any updates in that particular website or my email account.there is no record of my payment or even about the order anywhere .. What should I do?
Dear Customer,

We are really sorry for the delay in replying.

We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

Thank You
Team Snapmint!!!
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    sonalisingh06
    from delhi, Delhi
    Apr 6, 2022
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    [protected]
    i have paid the downpayment twice through snapmint EMI payment method while shopping from street style store. Neither my order was placed nor did I get my refund. please help me get my refund or my order.
    Dear Customer,

    We are really sorry for the delay in replying.

    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

    Thank You
    Team Snapmint!!!
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      V
      VijayVijj
      Apr 5, 2022
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      Address: 8-2-293/88/B/111, Gayatri hills, Hanuman temple

      I have ordered airpods on snapmint and the order have placed after 1hour order got cancelled and I got a message that refund will be initiated within 7days but I didn't get and if I call to customer care they are not responding so please help me regarding my issue
      Dear Customer,

      We are really sorry for the delay in replying.

      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

      Thank You
      Team Snapmint!!!
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        P
        piyush1997
        from new delhi, Delhi
        Apr 4, 2022
        Sep 17, 2023
        This thread was updated on Sep 17, 2023
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        Need to update my phone number and email address

        Address: 230/25/E GALI NO.9 RAILWAY COLONY MANDAWALI DELH

        I want to update my new number and email address due to lost my register number so please update it
        old number:-[protected]
        new number:-[protected]
        old email id:-piyush.[protected]@gmailm.com
        new email id:-piyush.[protected]@gmail.com

        Please resolve my issue fast because i already mail you many times but did not get back any reply or solution .it almost 4 months complete but not get solution....
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        K
        Kalpana Phangchomeandarpih
        Apr 2, 2022
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        My order has not shipped

        Please let me know about my orders, I had completed my emi payment, order id 2979166 from streetstylestore order has not shipped yet...
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        M
        Melinalobo
        Mar 29, 2022
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        Website: Streetstylestore

        I had placed order for few items with streetstylestore and paid it via snapmint and paid the Downpayment and payment was successful, but when I went back to to streetstylestore page the order wasn’t successful but by money was debited . Kindly check on it
        I had placed order for few items with streetstylestore and paid it via snapmint and paid the Downpayment and payment was successful, but when I went back to to streetstylestore page the order wasn’t successful but by money was debited . Kindly check on it
        Dear Customer,

        We are really sorry for the delay in replying.

        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

        Thank You
        Team Snapmint!!!
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          S
          shalini bachigalla
          Mar 28, 2022
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          Dear Shree Tech Mobile

          Firstfall you people not lifting your call from morning onwards I am trying. And no one came to my house to give delivery to me and no one as call minimum criteria our your delivery partner have to call to customer but the dint call to me..and you and ship rocket, snapmint people, playing games with all customers you all saying lies no one came to my house and the telling door was locked.. and my Amount got debited successfully. Worst customer service support the said the don't have delivery partner details silly reasons 😜 if the don't have delivery partner details how the sended my order... it's promisely the snapmint was big chittier app plz i[censored] not able delivery my order return my money..and you have taken Authorisation from my side auto debit 😑

          My Order I'd 3014223

          Kindly request you to deliver my order please dont play with customers..

          Thanks & Regards

          B.Shalini
          [protected]
          [protected]
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            S
            shalini bachigalla
            Mar 28, 2022
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            Dear Shree Tech Mobile

            Firstfall you people not lifting your call from morning onwards I am trying. And no one came to my house to give delivery to me and no one as call minimum criteria our your delivery partner have to call to customer but the dint call to me..and you and ship rocket, snapmint people, playing games with all customers you all saying lies no one came to my house and the telling door was locked..
            Kindly request you to deliver my order please dont play with customers..

            Thanks & Regards
            B.Shalini
            [protected]
            [protected]
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              S
              shalini bachigalla
              Mar 28, 2022
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              Dear Snapmint/Shree Tech Mobile.

              Firstfall you people not lifting your call from morning onwards I am trying. And no one came to my house to give delivery to me and no one as call minimum criteria our your delivery partner have to call to customer but the dint call to me..and you and ship rocket, snapmint people, playing games with all customers you all saying lies no one came to my house and the telling door was locked..
              Kindly request you to deliver my order please dont play with customers..

              Thanks & Regards
              B.Shalini
              [protected]
              [protected]
              Mar 28, 2022
              Updated by shalini bachigalla
              Dear Shree Tech Mobile

              Firstfall you people not lifting your call from morning onwards I am trying. And no one came to my house to give delivery to me and no one as call minimum criteria our your delivery partner have to call to customer but the dint call to me..and you and ship rocket, snapmint people, playing games with all customers you all saying lies no one came to my house and the telling door was locked..
              Kindly request you to deliver my order please dont play with customers..

              Thanks & Regards
              B.Shalini
              [protected]
              [protected]
              Dear Customer,

              We are really sorry for the delay in replying.

              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

              Thank You
              Team Snapmint!!!
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                F
                Fiza Amdani
                Mar 26, 2022
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                I have ordered mobile from snapmint my order is cancelled and refund process on 20/03/2022 but still not received refund to my account my order id is 2977033 registered phone number is [protected] every time i call customer care they are telling me we are not refund department we are credit department that's how you treat your customer
                Dear Customer,

                We are really sorry for the delay in replying.

                We would like to inform you that your order[protected] refund (1599) completed in your account on 27/03/2022 23:15 from our end, kindly check in your account.

                For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                Thank You
                Team Snapmint!!!
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                  N
                  nizam kashif
                  Mar 25, 2022
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                  Resolved

                  Address: 5-4-17 J N Road, Abids, Hyderabad, Telangana 500001.
                  Website: [email protected]

                  My order Id:- 3025729.. Yesterday night around between 12:00-3:00, I ordered one mobile phone of Realme c35.. I have done payment also.. But today when i check my order status, it's showing out of stock... What should i do now.. Just want to know that whether I get refunded my money back or I have to wait for few days..? If I have to wait for few days.. I need any confirmation that you will give my ordered on that time.. Otherwise I ordered some any other mobile.. Kindly plz sort out this matter as soon as possible.. Kindly plz reply to this..
                  Mar 25, 2022
                  Complaint marked as Resolved 
                  My order Id is :- 3025729, myself M A NIZAM KASHEEF, from Hyderabad, Telangana, I ordered one mobile phone of Realme c35, now it is showing out of stock.. I ordered on yesterday around between 12:00-3:00 night.. I want to know that whether I get refund my money back or I have to wait for few day..but it is very urgent please.. Let me know.. If I was late.. I will purchase some another model.. Plz resolve it as soon as possible.. And reply to my message... My mobile number 6281290313
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                    A
                    Ashish kallepelli
                    Mar 25, 2022
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                    Address: SNAPMINT FINANCIAL SERVICES PRIVATE LIMITED is an Indian company incorporated on 13/02/2019 and its registered office address is UNIT NO 205, BUILDING

                    I am buying a mobile realme 9 pro 5g and i am finish all requirment when i pay money from my device the money was deducted but order is not confirme that's why i am writing this camplaint
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                    Thank You
                    Team Snapmint!!!
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                      P
                      pradeep47soni
                      from Jaipur, Rajasthan
                      Mar 22, 2022
                      Resolved
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                      Resolved

                      I am Pradeep soni and I have ordered a Motorola G31 of 11, 999 on march 17, 2022 and my order not processed till now (march 22, 2022). Please process my order or cancel my order and refund my money. Details are as follows-

                      Name:- Pradeep Soni
                      Mobile Number:- [protected]
                      Order ID:- 2975041
                      Order value:- 11, 999
                      Sep 16, 2022
                      Complaint marked as Resolved 
                      Resolved
                      Dear Customer,

                      We are really sorry for the delay in replying.

                      We would like to inform you that your order[protected] refund (2999) completed in your account on 25/03/2022 13:14 from our end, kindly check in your account.

                      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                      Thank You
                      Team Snapmint!!!
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                        P
                        Purohit Pravin
                        Mar 21, 2022
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                        Address: h-4 aakruti soc nr swamivivekanand flat jodhpur gam road satellite ahmedabad 380015
                        Website: snapmint app

                        Dear sir
                        I applied for Amazon gift card snapmint provide me Amazon 2799 Rs. Gift card. when I was using this gift card then i face the problem about the this gift card was already used but actually i am not used this gift card . I talked with Amazon customer they said that gift card was not used so please guide me ..
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        We would like to inform you our support team is already informed you that your voucher card was used by Harish, and you've agreed on that time on the recorded call. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                        Thank You
                        Team Snapmint!!!
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                          M
                          Manasi Chakur
                          Mar 20, 2022
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                          I had a order for 4194
                          Order id ; 2992615

                          But their is no trace of the order on the merchant site
                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We would like to inform you that your order[protected] refund (1048) completed in your account on 25/03/2022 14:48 from our end, kindly check in your account.

                          For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
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                            V
                            Vishal Ghantala
                            Mar 19, 2022
                            Resolved
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                            Resolved

                            My name is vishal Ghantala and I have purchased one product on 10th March 2022 on Fastrack website which amount is paid through snapmint on EMI and down payment rs.1124 amount was paid by my account and it was successfully paid by me.
                            But on Fastrack website didn't show my order and i didn't receive any order id or order number by fastrack.
                            When I sent a mail to titan they reply to me :-Please accept our sincere apologies for the inconvenience you have experienced in this regard.

                            With reference to the complaint, we regret to inform you that, the transaction for the mentioned order has failed and the order is in rejected status.

                            Also, we have forwarded the concern to our finance team and have received a confirmation from them, stating that we have not received the credit against this order.
                            We request you to check with your respective bank for further assistance.

                            When I contact snapmint team they said order dispatched by titan But titan said they was reject my order and snapmint don't give a proper answer to me and when I call them their team cut my call
                            Mar 23, 2022
                            Complaint marked as Resolved 
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                              Vishal Ghantala
                              Mar 18, 2022
                              Resolved
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                              Resolved

                              My order id is 2926908.
                              My name is vishal Ghantala and I have purchased one product on 10th March 2022 on Fastrack website which amount is paid through snapmint on EMI and down payment rs.1124 amount was paid by my account and it was successfully paid by me.
                              But on Fastrack website didn't show my order and i didn't receive any order id or order number by fastrack.
                              When I sent a mail to titan they reply to me :-Please accept our sincere apologies for the inconvenience you have experienced in this regard.

                              With reference to the complaint, we regret to inform you that, the transaction for the mentioned order has failed and the order is in rejected status.

                              Also, we have forwarded the concern to our finance team and have received a confirmation from them, stating that we have not received the credit against this order.
                              We request you to check with your respective bank for further assistance.

                              When I contact snapmint team they said order dispatched by titan But titan said they was reject my order and snapmint don't give a proper answer to me and when I call them their team cut my call.
                              Mar 23, 2022
                              Complaint marked as Resolved 
                              Hi brother last you have received your order are not...my self same problem ad of now I didn't receive my order
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                                N
                                Naz223
                                Mar 17, 2022
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                                I have ordered One Plus Nord 2 on Snapmint, but they delivered me stone instead of phone. I have sent them the unboxing video and photo, but they are not addressing it properly and always saying merchant will contact them. Also they are not cancelling the order nor processing the refund. My order id-2498356
                                Dear Customer,

                                We are really sorry for the delay in replying.

                                We would like to inform you that your order[protected] refund (3000) completed in your account on 01/05/2022 03:31 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                                For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                Thank You
                                Team Snapmint!!!
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                                  F
                                  fthabizur
                                  from Diphu, Assam
                                  Mar 11, 2022
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                                  Address: Diphu karbi anglong assam 782460

                                  I cleared all my loans. (TRF) nach rtn charge has been deducted from my account. Please return my money to me.
                                  Dear Customer,

                                  We are really sorry for the delay in replying.

                                  We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                  Thank You
                                  Team Snapmint!!!
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                                    S
                                    Sainivasbaina
                                    from Singarayakonda, Andhra Pradesh
                                    Mar 8, 2022
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                                    I have applied for an amazon voucher of 10900 with down payment of 1090 but still don't receive any voucher. They have sent a mail link it is not responding.
                                    Dear Customer,

                                    We are really sorry for the delay in replying.

                                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                    Thank You
                                    Team Snapmint!!!
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