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Snapmint Complaints & Reviews

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Updated: Oct 24, 2026
Complaints 762
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65
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Snapmint reviews & complaints page 27

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D
Dannydprince
from Bengaluru, Karnataka
May 16, 2022
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Address: # No 83, 5th Cross Maruthi layout Singapura Main road M S Palya vidyaraniyapura post Bangalore, India, 560097

Hi Snapmint,
Myself P Daniel Rao. Please find the attached file. I am unable to register on Snapmint through my PAN card details, after filling all my details for registration, a message pops up, Your PAN number is registered with Snapmint on a different mobile number which ends with XXXXXXX786, This is not my mobile number, please do check & let me know about these fraud number & do deactivate his frauds account from Snapmint and help me out for registering on Snapmint. Please take action on him and update my mobile number [protected].

Thanks & Regards
P Daniel Rao
Dear Customer,

We are really sorry for the delay in replying.

We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

Thank You
Team Snapmint!!!
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    S
    Shaik Arbaz
    May 15, 2022
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    I order M02S samsung galaxy mobile in snapmint app through emi option.when i received shifment there is no mobile inside. It has a empty parcel.i have a video proof of parcel .please help to refund my money.
    +1 videos
    Dear Customer,

    We are really sorry for the delay in replying.

    You don't have proper unboxing video. That's why we are not able to process to initiate your return request for this product.

    For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

    Thank You
    Team Snapmint!!!
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      L
      Lucifer76
      from Allahabad, Uttar Pradesh
      May 12, 2022
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      Address: Allahabad

      I buy Google play redeem code ₹300 from Flipkart in snapmint app but i not get the code/product since i placed order at yesterday around 1:00pm its been over 24 hours but i not get the product
      Dear Customer,

      We are really sorry for the delay in replying.

      We would like to inform you that your order[protected] refund (45) already completed in your account on 13/05/2022 20:12 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

      Thank You
      Team Snapmint!!!
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        V
        Vampyaaro
        May 12, 2022
        Resolved
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        Resolved

        Address: Mumbai
        Website: snapmint.com

        Hello my name is vaibhav and i ordered a reebok women slipper from snapmint on two month emi paid 123 down payment (347 in two emi).

        On 4 April 2022 i received my order but due to some size issue i called snapmint customer care to replace it with 5 number as i ordered 6 no.

        They asked photos which i sended to snapmint email then they placed replacement and on 7 April Amazon Delivery partner took that slipper.

        And from that date till 12 may when I am writing this, believe me i called everyday to snapmint but from 7 April to 2 may my calls cutted automatically, i tried with another no also same and i sended more then 20 mails and also 12 complaints on their website .

        Then i told emi person whom no was given by snapmint for emi help, i told them everything, sended proofs but they did not help .

        Some how on 2 may i am able to contact them they told me to wait for 72 hours .

        After that same thing no response nothing only sending sms about paying emi else your civil score will impacted .

        Amount is very low I can pay easily but it's not about small amount or big it's about justice to customer .

        I don't know how these type of platforms regulate in India .

        No one cares about a common customer .

        Wait for help .
        +1 videos
        May 14, 2022
        Complaint marked as Resolved 
        Some how i managed to call their customer care after a month their number became reachable . My order is cancelled and one more thing snapmint customer care a boy don't know his name, he start abusing me like that why are you calling this that for 123 rupees of down payment . This is so ridiculous it's not about 123 rupees it's about they are threatening for credit score entry for a product whom I don't receive. In end this is india so customer is third class citizen type of mentality specially a Normal person who belongs to lower middle class
        May 12, 2022
        Updated by Vampyaaro
        Nothing still from snapmint
        May 25, 2022
        Updated by Vampyaaro
        Finally how much managed by myself through customer care, and solved my problem .

        Still they are very rude in taking .
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          S
          May 10, 2022
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          Address: mangalam rto office tirupati

          I ordered a product from Snapmint and it shows that the order delivery is done on the Snapmint app but the product is not delivered
          Dear Customer,

          We are really sorry for the delay in replying.

          We've already sent you Flipkart's gift card voucher code number of same price on your register mail address. instead of product. i hope you received this voucher successfully.

          Thank You
          Team Snapmint!!!
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            K
            Kaushal_vats_
            May 10, 2022
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            Address: 206, Building No. 3, Sector 3, Millenium Business Park, Mahape, Navi Mumbai 400710

            I ordered a mobile phone moto g40 fusion and pay all down payment but order not confirmed by seller in given time
            Dear Customer,

            We are really sorry for the delay in replying.

            As we can check order showing Delivered already on 12th May, i hope you received this order successfully.

            For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
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              B
              Basu Ganiga
              May 9, 2022
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              Address: Banglorr

              Fist up all I order smart watched it RS 3499 and I payed down payment also 350 rs and after that it's showing the seller confirmation not given after 2 days same and last it's showing the product is out of stock then why are u telling to pay down payment shoe the status early in ur page w will stop ordering if they are out of stock agian in amazon its showing the stock is there then again I booked support if snap mint app again I payed down payment of 350 and still idts showing delivery in progress one week idts showing like that's only need my order or give ma down payment amount just ur customer care executive are alka are behaving alike Buffalo if they are not interested to do work then why are u giveing tem job and slaary totally waste need answer to complaint
              Dear Customer,

              We are really sorry for the delay in replying.

              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

              Thank You
              Team Snapmint!!!
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                H
                hs8697678253
                from Bhubaneshwar, Odisha
                May 9, 2022
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                Hii my order is is 3382670.
                I order a Philips mixer from Amazon in snapmint but is still waiting for verification .please take action asap
                Dear Customer,

                We are really sorry for the delay in replying.

                As we can check order showing Delivered already on 12 May, i hope you received this order successfully.

                For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                Thank You
                Team Snapmint!!!
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                  S
                  Saita Gurung
                  May 6, 2022
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                  Address: India
                  Website: Snapmint.com

                  It's already been 6 days since I placed my order and twice I've received a message from snapmint's end saying that the product is out of stock and they won't be able to deliver it. But when i talked to their customer support executive he assured to me that the I'll get my product and I have to wait for 24 hours for the confirmation. I've already payed them the downpayment now I'm worried that I'll have to pay them emi for something that didn't even got delivered to me. I have been trying to get it cancelled but they are not ready to do it from their end. The amount may not be much but still this sort of scams we have to raise a complain against it. Please help
                  I ordered for watch valued at 4635rs/- on titan.co.in, it's been 96hrs still the order is not created. They are asking me to check with merchant site for cancellations and refund. They are bunch of frauds who are duping buyers. They are trapping people with low deposit and 0% interest emi schemes. I want to take legal action. Can you please provide help?
                  Dear Customer,

                  We are really sorry for the delay in replying.

                  We would like to inform you that your order[protected] refund (292) completed in your account on 07/05/2022 20:02 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                  For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                  Thank You
                  Team Snapmint!!!
                  My order is showing order is delivered..when i do not get order yet order id 7170719..i am not paying any emi and i going to take strict action aganist this...
                  Made a transaction of Rs.1499/- through Snapmint on 15/03/2023 through Fireboltt website.

                  Downpayment amount deducted from my account but Fireboltt claims payment not received on their end and my order remains unconfirmed.

                  Looking to get the refund ASAP especially because the EMI will hit me soon.

                  Transaction ID: [protected]
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                    T
                    Thesurendra S N
                    May 6, 2022
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                    I ordered in snapmint app ther showing order delivered but i didn't receive the order i contact with snapmint customer care they speaking rudely they not providing information asking to pay emi without giving product...
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                    Thank You
                    Team Snapmint!!!
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                      D
                      debasish4k99
                      from Delhi, Delhi
                      May 3, 2022
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                      Address: SNAPMINT 206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra, Maharashtra 400710 022489 31351

                      On 12th April-22 i placed an order of Rs4590 after 8 days i called to Snapmint care and know that order not placed but site showing order dispatched and deliver progress now showing delivered even order not placed . Snapmint care update me due to order not placed Same value gift coupon mailed to you on 12th April-22 which I didn't know as they don't update me Or call me. For this i cancelled the order on same day .Snapmint update & confirmed that order has been cancled and refund will inisiate in 2days but when I called today 26th April 22 I got to know the coupon has been redeemed actually I don't know for this when I checked my mail same gift coupon mail receives 10times in my id from [protected]@snapmint.com . I called to Amozon care they update SHIVA KUMAR named person redeemed coupon which I don't know even neither use this coupon.
                      Now Snapmint update they can't help as coupon redeemed. and no support given by Snapmint.
                      Give resolution immediately refund my money.
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                        Uttom Kramsa
                        May 2, 2022
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                        I have order stitching machine from your apps i have paid downpayment you people take 2 days to comfirm my order by the time its out of stock and my order cant completed you guys didnt sent any notice neither refund eveytime i call you guys say within 48hrs now its almost 1month please do its as fast posible or will be in trouble order ID 3261896
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        We would like to inform you that your order[protected] refund (470) completed in your account on 04/05/2022 19:15 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

                        For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                        Thank You
                        Team Snapmint!!!
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                          J
                          Jointy4554
                          from Bhind, Madhya Pradesh
                          Apr 29, 2022
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                          Address: Bharoli road krishna nagar

                          Product order id- 3203286
                          Order value- 415
                          Order not deleverd
                          Apr 29, 2022
                          Updated by Jointy4554
                          Sort my complaint
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                            Jointy4554
                            from Bhind, Madhya Pradesh
                            Apr 28, 2022
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                            Address: Ward k. 9 Krishna nagar

                            My order not delivered
                            స్నాప్‌మింట్ - విక్రేత నుండి పెండింగ్‌లో ఉంది
                            Dear Customer,

                            We are really sorry for the delay in replying.

                            We've already sent you Amazon's gift card voucher code number of same price on your register mail address. instead of product.

                            I hope you received this Voucher successfully

                            Thank You
                            Team Snapmint!!!
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                              S
                              Shazimk50
                              from SHAHJAHANPUR, Uttar Pradesh
                              Apr 26, 2022
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                              Hello my order id is 3221102 my down payment is deducted my account but product not received
                              Dear Customer,

                              We are really sorry for the delay in replying.

                              We've already sent you Amazon's gift card voucher code number of same price on your register mail address. instead of product.

                              I hope you received this Voucher successfully.

                              For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                              Thank You
                              Team Snapmint!!!
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                                L
                                Laraib zaidi
                                Apr 26, 2022
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                                I had order product from beyours site through snapmint and I didn't like that product return back to beyours my order number is BE23576 but still I didn't get refund in my loan I had already msg in thier support but didn't any revert from there kindly help
                                Dear Customer,

                                We are really sorry for the delay in replying.

                                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                Thank You
                                Team Snapmint!!!
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                                  _.Harsh_gupta
                                  from LUCKNOW, Uttar Pradesh
                                  Apr 25, 2022
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                                  Address: 206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
                                  Website: snapmint.com

                                  Date of delivery 16 April 2022
                                  clint no: [protected]

                                  I ordered a phone worth rupees 10781 from snapmint on EMI of 9 months but I received a waxing strip
                                  I ordered a phone from snapmint and I received a waxing strip from Flipkart i also ned them an unboxing video but they are not giving me a satisfactory response
                                  Dear Customer,

                                  We are really sorry for the delay in replying.

                                  We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                  Thank You
                                  Team Snapmint!!!
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                                    S
                                    Suthar Madan Bheraram
                                    Apr 24, 2022
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                                    Address: Snapmint

                                    I Oder product on 22 March 2022 from snapmint . There is offer By snapmit
                                    order in 19 Rupees and due amount paid as emi
                                    I paid 19 Rupees and i am not getting a product, there is not optional for cancel for customer help live chat not giving as well answer.
                                    in app show pau due emi
                                    Dear Customer,

                                    We are really sorry for the delay in replying.

                                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                    Thank You
                                    Team Snapmint!!!
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                                      M
                                      Manav955
                                      from Jammu, Jammu and Kashmir
                                      Apr 19, 2022
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                                      I made a purchase of realme buds wireless 2 they send me fake voucher code which is already claimed by me at my last purchased of loan at Feb 2022. Not there customer care service is responding not help center do anything
                                      Dear Customer,

                                      We are really sorry for the delay in replying.

                                      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                      Thank You
                                      Team Snapmint!!!
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                                        pinky choudary
                                        from Hyderabad, Telangana
                                        Apr 18, 2022
                                        Resolved
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                                        Resolved

                                        I have ordered a boat smart watch from snapmint there is no any update from you people why is the seller is taking too much time for confirmation. seller confirmation time is 4 : 00 pm if 18th april but there is no response from them at all what on earth is happening i have paid down payment also let me remind you if you people are not going to take action im gonna file a complaint against you no proper response at all my order id is 3214515 i want it to be done as soon as possible
                                        Apr 19, 2022
                                        Complaint marked as Resolved 
                                        I have ordered a boat watch from snapmint seller is Amazon but till now there is no response from seller
                                        Apr 19, 2022
                                        Updated by pinky choudary
                                        you people marked as resolved but there is no update from seller what the heck

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