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Snapmint Complaints & Reviews

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Updated: Dec 13, 2025
Complaints 741
Resolved
57
Unresolved
684
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Snapmint reviews & complaints page 27

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V
Vishal Ghantala
Mar 18, 2022
Resolved
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Resolved

My order id is 2926908.
My name is vishal Ghantala and I have purchased one product on 10th March 2022 on Fastrack website which amount is paid through snapmint on EMI and down payment rs.1124 amount was paid by my account and it was successfully paid by me.
But on Fastrack website didn't show my order and i didn't receive any order id or order number by fastrack.
When I sent a mail to titan they reply to me :-Please accept our sincere apologies for the inconvenience you have experienced in this regard.

With reference to the complaint, we regret to inform you that, the transaction for the mentioned order has failed and the order is in rejected status.

Also, we have forwarded the concern to our finance team and have received a confirmation from them, stating that we have not received the credit against this order.
We request you to check with your respective bank for further assistance.

When I contact snapmint team they said order dispatched by titan But titan said they was reject my order and snapmint don't give a proper answer to me and when I call them their team cut my call.
+1 photos
Mar 23, 2022
Complaint marked as Resolved 
Hi brother last you have received your order are not...my self same problem ad of now I didn't receive my order
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    N
    Naz223
    Mar 17, 2022
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    I have ordered One Plus Nord 2 on Snapmint, but they delivered me stone instead of phone. I have sent them the unboxing video and photo, but they are not addressing it properly and always saying merchant will contact them. Also they are not cancelling the order nor processing the refund. My order id-2498356
    Dear Customer,

    We are really sorry for the delay in replying.

    We would like to inform you that your order[protected] refund (3000) completed in your account on 01/05/2022 03:31 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

    For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

    Thank You
    Team Snapmint!!!
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      F
      fthabizur
      from Diphu, Assam
      Mar 11, 2022
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      Address: Diphu karbi anglong assam 782460

      I cleared all my loans. (TRF) nach rtn charge has been deducted from my account. Please return my money to me.
      +1 photos
      Dear Customer,

      We are really sorry for the delay in replying.

      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

      Thank You
      Team Snapmint!!!
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        S
        Sainivasbaina
        from Singarayakonda, Andhra Pradesh
        Mar 8, 2022
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        I have applied for an amazon voucher of 10900 with down payment of 1090 but still don't receive any voucher. They have sent a mail link it is not responding.
        Dear Customer,

        We are really sorry for the delay in replying.

        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

        Thank You
        Team Snapmint!!!
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          A
          Abdulla579
          from Vijayawada, Andhra Pradesh
          Mar 8, 2022
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          Address: 36-7-6/5, prthuri izack street, wood peta nehuru nagur vijayawada 520010

          Hi my name is Abdulla Khan and I have purchased one product on 11th Feb and still now I not get my order and no one is responding on my issue so please help me to get my order and what's the status of my order and when i will get it and no communication about the order delayed. If not possible delivered the order please cancel my order.
          order ID:- 2760346
          product name :- Redmi Note 10s(8GB, 128 GB, Deep Sea Blue, 5000mAh)
          order Value : 19, 490
          i pay down payment :- 3898
          +1 photos
          Dear Customer,

          We are really sorry for the delay in replying.

          We would like to inform you that your order[protected] refund (367) completed in your account on 18/05/2022 18:51 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

          For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

          Thank You
          Team Snapmint!!!
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            S
            Subha25
            from Puri, Odisha
            Mar 4, 2022
            Resolved
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            Resolved

            My self Subha Ranjan Parija from Odisha Bhubaneswar. I never listened about your company and not applied any kind of loan. But in my cibil score showing a consumer loan. Without my document and kyc how you provide loan. Lot time I'm complaining remove that loan my records. But more than 1 and half year gone, it showing. Iam facing lot of problems due to my cibil score is 300. I request you to Remove the loan from my records.
            Mar 11, 2022
            Complaint marked as Resolved 
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              S
              Shaiksharukk
              Mar 2, 2022
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              I paid 403 rupees my due but profile not update
              Dear Shaikh Sharukk, We apologize for the inconvenience caused to you, As we can check your EMI of 403 rupees has been updated as payment may take time to update in application and also confirmed with you over call. For further assistance feel free to contact-us, We will be happy to assist you.
              Dear Customer,

              We are really sorry for the delay in replying.

              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

              Thank You
              Team Snapmint!!!
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                M
                Manideep Shetty
                Feb 26, 2022
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                I have placed an order on asitis nutrition using snapmint but if i go to the app its asking me to pay emi's and the website where i have placed my order from is showing your order is cancelled and ammount has been refunded
                Dear Customer,

                We are really sorry for the delay in replying.

                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                Thank You
                Team Snapmint!!!
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                  F
                  Fidaa
                  Feb 16, 2022
                  Resolved
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                  Resolved

                  Address: Mumbai

                  Hi my name is Gopi and I have purchased one product on 1st Feb and still now I not get my order and no one is responding on my issue so please help me to get my order and what's the status of my order and when i will get it and no communication about the order delayed
                  Feb 27, 2022
                  Complaint marked as Resolved 
                  Hi Mr Gopi,

                  Thankyou for connecting Snapmint!!!

                  We certainly didn't want you to go through such an experience.
                  Thank you for reaching out to us and bringing this to our attention.
                  We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                  Assuring you of our best!
                  Team Snapmint
                  www.snapmint.com
                  Fidaa's [Complaint's author] reply, Feb 18, 2022
                  Name:Gopinath
                  Mobile number:7013786720
                  Order ID:2703091
                  Order value:2850
                  Order placed date:01/02/22
                  Fidaa's [Complaint's author] reply, Feb 21, 2022
                  I submitted my order details no response on it
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                    S
                    Smiley8055
                    Feb 14, 2022
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                    I have cancelled my order and it was cancelled by fastrack company also but in snapmint still does not refunded my downpayment amount of 999/-
                    Plz help out of this
                    +2 photos
                    Feb 14, 2022
                    Updated by Smiley8055
                    Order Id : 2756089
                    Payment Mode :Paytm UPI
                    Dear Hitesh B, We apologize for the inconvenience caused to you. We have escalated your concern to our team and we will update you within 48-72 hours.
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    We would like to inform you that your order[protected] refund (999) already completed in your account on 17/02/2022 19:15 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                    Thank You
                    Team Snapmint!!!
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                      T
                      Tejunaik
                      from Bengaluru, Karnataka
                      Feb 13, 2022
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                      Address: Bangalore, Karnataka

                      I have taken emi from streetstyle store and have already done the down payment, but still my orders page shows no orders
                      I got no confirmation from the street style store but the amount got debited from my account !
                      Please response !
                      Hi Tejunaik,

                      We certainly didn't want you to go through such an experience. Thank you for reaching out to us and bringing this to our attention. We'd request you to share your order id or registered mobile number so that we can resolve the issue.
                      Hey did you got your order or payment?I am facing the same issue
                      Hi Tejunaik,

                      We are really sorry for the delay in replying.

                      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                      Thank You
                      Team Snapmint!!!
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                        1.Snapmint has deducted Rs295 9 times from my account..I have paid all its emi on time..Then also it deducted Rs295 9 times from my account and have not refunded any money.
                        2.I want to change my number of snapmint, I sended lots of email to snapmint care for changing my number but did not got any reply.
                        3.I have placed an order on snapmint but not received my order and emi got started..
                        Please help me...
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                        A
                        Ajitkumarp
                        from Jaipur, Rajasthan
                        Feb 11, 2022
                        Resolved
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                        Resolved

                        App is slow
                        Feb 11, 2022
                        Complaint marked as Resolved 
                        Issue resolved, team is very supportive
                        Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at https://www.snapmint.com/contact-us. We will help you at the earliest.
                        Thanks
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                          Snapmint_Credit_Advisory_Pvt_Ltd
                          from Mumbai, Maharashtra
                          Feb 10, 2022
                          Resolved
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                          Resolved

                          Refund not receivedd

                          Refund not received...
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                          V
                          Vadivel Natrayan
                          Feb 10, 2022
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                          Address: 71. Balaji garden, Thindal
                          Website: [email protected]

                          Hello sir my Amazon voucher code not received mu order snapmint please help
                          Hi Vadivel, We certainly didn't want you to go through such an experience. Thank you for reaching out to us and bringing this to our attention. We'd request you to share your order id or registered mobile number so that we can resolve the issue.
                          Hi Mr Natrayan,

                          Thankyou for connecting Snapmint!!!

                          We certainly didn't want you to go through such an experience.
                          Thank you for reaching out to us and bringing this to our attention.
                          We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                          Assuring you of our best!
                          Sneha
                          Team Snapmint
                          www.snapmint.com
                          Hi Mr Natrayan,

                          Thankyou for connecting Snapmint!!!

                          We certainly didn't want you to go through such an experience.
                          Thank you for reaching out to us and bringing this to our attention.
                          We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                          Assuring you of our best!
                          Ajit
                          Team Snapmint
                          www.snapmint.com
                          Hi Mr Natrayan,

                          Thankyou for connecting Snapmint!!!

                          We certainly didn't want you to go through such an experience.
                          Thank you for reaching out to us and bringing this to our attention.
                          We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                          Assuring you of our best!
                          Ajit
                          Team Snapmint
                          www.snapmint.com
                          Hi Mr Natrayan, Thankyou for connecting Snapmint!!!
                          We certainly didn't want you to go through such an experience.
                          Thank you for reaching out to us and bringing this to our attention.
                          We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                          Assuring you of our best!
                          Ajit
                          Team Snapmint
                          www.snapmint.com
                          Hi Vadivel,

                          We apologize for the inconvenience caused to you. You have received your voucher and same was confirmed with you on call. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.
                          Hi Mr Natrayan,

                          Thank you for connecting Snapmint!!!

                          We are really sorry for the delay in replying.

                          We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                          Thank You

                          Team Snapmint!!!
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                            P
                            Prashanrdx225
                            from Budaun, Uttar Pradesh
                            Feb 9, 2022
                            Resolved
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                            Resolved

                            This is the worst app ever i have used, payment deducted from my limit, but did not get my account, 5 time i called their team, they say it will done under 48 hours and today is the 8 th day, now the call is unable to connect, so be aware dont get attached with it, this is the worst app ever, no help from the company, tottaly fraud
                            Feb 9, 2022
                            Complaint marked as Resolved 
                            Comany did nothing for resolution, still emi is showing for payment, my cibil score will be down, and the comany employee are not attending my call
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                              P
                              Praveen Kumar6
                              Feb 9, 2022
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                              Address: Maharashtra
                              Website: Snapmint

                              I ordered infinix note 10 pro and I paid 1699 now the item was not delivered Flipkart shows the order cancelled and snapmint shows next EMIs .so please remove item from snapmint and clear EMIs and also please refund my money1699
                              +1 photos
                              Hi Mr Praveen,

                              Thankyou for connecting Snapmint!!!

                              We certainly didn't want you to go through such an experience.
                              Thank you for reaching out to us and bringing this to our attention.
                              We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                              Assuring you of our best!
                              Team Snapmint
                              www.snapmint.com
                              Hi Mr Praveen,

                              Thankyou for connecting Snapmint!!!

                              We certainly didn't want you to go through such an experience.
                              Thank you for reaching out to us and bringing this to our attention.
                              We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                              Assuring you of our best!
                              Team Snapmint
                              www.snapmint.com
                              Hi Mr Praveen,

                              Thank you for connecting Snapmint!!!

                              We are really sorry for the delay in replying.

                              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                              Thank You
                              Team Snapmint!!!
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                                S
                                Sandesh S R
                                Feb 7, 2022
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                                I have made payment but now it is showing out of Stock
                                So please cancel my order and refund my amount
                                +1 photos
                                Dear Sandesh, We apologize for the inconvenience caused to you. Your amount was refunded on 07/02/2022. Please find the UTR number of your refund[protected].
                                Dear Sandesh, We apologize for the inconvenience caused to you. Your amount was refunded on 07/02/2022. Please find the UTR number of your refund[protected].
                                Dear Customer,

                                We are really sorry for the delay in replying.

                                We would like to inform you that your order[protected] refund (434) completed in your account on 07/02/2022 20:05 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                Thank You
                                Team Snapmint!!!
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                                  A
                                  amity0510
                                  from Patna, Bihar
                                  Feb 7, 2022
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                                  I, Amit Yadav, placed an order (Order ID:[protected] for OnePlus 9 (Black, 12/256GB) for which I paid Rs. 5, 000/- as Downpayment. Further, it was cancelled and promised for refunding the Downpayment amount i.e. Rs. 5, 000/- within 7 working days. But even after lapse of 10 days, no refund received so far. I also sent them mail, tried to chat, but no response received yet. Please help me get refund.
                                  +2 photos
                                  Dear Amit, We apologize for the inconvenience caused to you. We have escalated your issue to our team. We will get back to you within 24-48 hours.
                                  amity0510's [Complaint's author] reply, Feb 8, 2022
                                  Kindly put your apologies into your pocket. I want nothing but my refund only.
                                  Dear Amit,

                                  We apologize for the inconvenience caused to you, Your amount has been refunded on 8th February 2022. Please find the UTR number[protected]

                                  Regards,
                                  Team Snapmint!
                                  Dear Customer,

                                  We would like to inform you that your order[protected] refund (5000) already completed in your account on 08/02/2022 19:30 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                  Thank You
                                  Team Snapmint!!!
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                                    V
                                    Vbheem
                                    from Hyderabad, Telangana
                                    Feb 5, 2022
                                    Resolved
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                                    Resolved

                                    Refund amount for the payment

                                    Hello, I wanted to purchase the mobile moto g10 power using my hdfc debit card EMI option. Initially, I paid 2100rs and was waiting for the order. However I got a notification that the price is increased I have to pay 2500rs as the difference amount additionally but unfortunately in two days I got a notification stating the product is out of stock and I chose the refund. I did get the 2100rs refunded but the 2500rs is still pending. Despite...
                                    +2 photos
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