Submit a Complaint
Claimed

Snapmint Complaints & Reviews

snapmint.com
1
Updated: May 10, 2026
Complaints 757
Resolved
63
Unresolved
694
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Snapmint

Having problems with Snapmint?

File a complaint and get it resolved by Snapmint customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Snapmint

Snapmint reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abdulla579
from Vijayawada, Andhra Pradesh
Mar 8, 2022
Report
Copy

Address: 36-7-6/5, prthuri izack street, wood peta nehuru nagur vijayawada 520010

Hi my name is Abdulla Khan and I have purchased one product on 11th Feb and still now I not get my order and no one is responding on my issue so please help me to get my order and what's the status of my order and when i will get it and no communication about the order delayed. If not possible delivered the order please cancel my order.
order ID:- 2760346
product name :- Redmi Note 10s(8GB, 128 GB, Deep Sea Blue, 5000mAh)
order Value : 19, 490
i pay down payment :- 3898
View replies
Dear Customer,

We are really sorry for the delay in replying.

We would like to inform you that your order[protected] refund (367) completed in your account on 18/05/2022 18:51 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

Thank You
Team Snapmint!!!
Reply
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Subha25
    from Puri, Odisha
    Mar 4, 2022
    Resolved
    Report
    Copy
    Resolved

    My self Subha Ranjan Parija from Odisha Bhubaneswar. I never listened about your company and not applied any kind of loan. But in my cibil score showing a consumer loan. Without my document and kyc how you provide loan. Lot time I'm complaining remove that loan my records. But more than 1 and half year gone, it showing. Iam facing lot of problems due to my cibil score is 300. I request you to Remove the loan from my records.
    Mar 11, 2022
    Complaint marked as Resolved 
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shaiksharukk
      Mar 2, 2022
      Report
      Copy

      I paid 403 rupees my due but profile not update
      View replies
      Dear Shaikh Sharukk, We apologize for the inconvenience caused to you, As we can check your EMI of 403 rupees has been updated as payment may take time to update in application and also confirmed with you over call. For further assistance feel free to contact-us, We will be happy to assist you.
      Reply
      Dear Customer,

      We are really sorry for the delay in replying.

      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

      Thank You
      Team Snapmint!!!
      Reply
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Manideep Shetty
        Feb 26, 2022
        Report
        Copy

        I have placed an order on asitis nutrition using snapmint but if i go to the app its asking me to pay emi's and the website where i have placed my order from is showing your order is cancelled and ammount has been refunded
        View replies
        Dear Customer,

        We are really sorry for the delay in replying.

        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

        Thank You
        Team Snapmint!!!
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          F
          Fidaa
          Feb 16, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: Mumbai

          Hi my name is Gopi and I have purchased one product on 1st Feb and still now I not get my order and no one is responding on my issue so please help me to get my order and what's the status of my order and when i will get it and no communication about the order delayed
          Feb 27, 2022
          Complaint marked as Resolved 
          View replies
          Hi Mr Gopi,

          Thankyou for connecting Snapmint!!!

          We certainly didn't want you to go through such an experience.
          Thank you for reaching out to us and bringing this to our attention.
          We'd request you to share your order id or registered mobile number so that we can resolve the issue.

          Assuring you of our best!
          Team Snapmint
          www.snapmint.com
          Reply
          Fidaa's [Complaint's author] reply, Feb 18, 2022
          Name:Gopinath
          Mobile number:7013786720
          Order ID:2703091
          Order value:2850
          Order placed date:01/02/22
          Fidaa's [Complaint's author] reply, Feb 21, 2022
          I submitted my order details no response on it
          Helpful
          1 other people found this review helpful
          1 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Smiley8055
            Feb 14, 2022
            Report
            Copy

            I have cancelled my order and it was cancelled by fastrack company also but in snapmint still does not refunded my downpayment amount of 999/-
            Plz help out of this
            Feb 14, 2022
            Updated by Smiley8055             Order Id : 2756089
            Payment Mode :Paytm UPI
            View replies
            Dear Hitesh B, We apologize for the inconvenience caused to you. We have escalated your concern to our team and we will update you within 48-72 hours.
            Reply
            Dear Customer,

            We are really sorry for the delay in replying.

            We would like to inform you that your order[protected] refund (999) already completed in your account on 17/02/2022 19:15 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
            Reply
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              Tejunaik
              from Bengaluru, Karnataka
              Feb 13, 2022
              Report
              Copy

              Address: Bangalore, Karnataka

              I have taken emi from streetstyle store and have already done the down payment, but still my orders page shows no orders
              I got no confirmation from the street style store but the amount got debited from my account !
              Please response !
              View replies
              Hi Tejunaik,

              We certainly didn't want you to go through such an experience. Thank you for reaching out to us and bringing this to our attention. We'd request you to share your order id or registered mobile number so that we can resolve the issue.
              Reply
              Hey did you got your order or payment?I am facing the same issue
              Reply
              Hi Tejunaik,

              We are really sorry for the delay in replying.

              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

              Thank You
              Team Snapmint!!!
              Reply
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Anni0709
                Feb 12, 2022
                Report
                Copy

                1.Snapmint has deducted Rs295 9 times from my account..I have paid all its emi on time..Then also it deducted Rs295 9 times from my account and have not refunded any money.
                2.I want to change my number of snapmint, I sended lots of email to snapmint care for changing my number but did not got any reply.
                3.I have placed an order on snapmint but not received my order and emi got started..
                Please help me
                View replies
                Dear Customer,

                We are really sorry for the delay in replying.

                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                Thank You
                Team Snapmint!!!
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ajitkumarp
                  from Jaipur, Rajasthan
                  Feb 11, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  App is slow
                  Feb 11, 2022
                  Complaint marked as Resolved 
                  Issue resolved, team is very supportive
                  View replies
                  Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at https://www.snapmint.com/contact-us. We will help you at the earliest.
                  Reply
                  Thanks
                  Reply
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Snapmint_Credit_Advisory_Pvt_Ltd
                    from Mumbai, Maharashtra
                    Feb 10, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Refund not receivedd

                    Refund not received...
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    2 Comments
                    Report
                    Copy
                    V
                    Vadivel Natrayan
                    Feb 10, 2022
                    Report
                    Copy

                    Address: 71. Balaji garden, Thindal
                    Website: [email protected]

                    Hello sir my Amazon voucher code not received mu order snapmint please help
                    View replies
                    Hi Vadivel, We certainly didn't want you to go through such an experience. Thank you for reaching out to us and bringing this to our attention. We'd request you to share your order id or registered mobile number so that we can resolve the issue.
                    Reply
                    Hi Mr Natrayan,

                    Thankyou for connecting Snapmint!!!

                    We certainly didn't want you to go through such an experience.
                    Thank you for reaching out to us and bringing this to our attention.
                    We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                    Assuring you of our best!
                    Sneha
                    Team Snapmint
                    www.snapmint.com
                    Reply
                    Hi Mr Natrayan,

                    Thankyou for connecting Snapmint!!!

                    We certainly didn't want you to go through such an experience.
                    Thank you for reaching out to us and bringing this to our attention.
                    We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                    Assuring you of our best!
                    Ajit
                    Team Snapmint
                    www.snapmint.com
                    Reply
                    Hi Mr Natrayan,

                    Thankyou for connecting Snapmint!!!

                    We certainly didn't want you to go through such an experience.
                    Thank you for reaching out to us and bringing this to our attention.
                    We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                    Assuring you of our best!
                    Ajit
                    Team Snapmint
                    www.snapmint.com
                    Reply
                    Hi Mr Natrayan, Thankyou for connecting Snapmint!!!
                    We certainly didn't want you to go through such an experience.
                    Thank you for reaching out to us and bringing this to our attention.
                    We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                    Assuring you of our best!
                    Ajit
                    Team Snapmint
                    www.snapmint.com
                    Reply
                    Hi Vadivel,

                    We apologize for the inconvenience caused to you. You have received your voucher and same was confirmed with you on call. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.
                    Reply
                    Hi Mr Natrayan,

                    Thank you for connecting Snapmint!!!

                    We are really sorry for the delay in replying.

                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                    Thank You

                    Team Snapmint!!!
                    Reply
                    Helpful
                    Found this helpful?
                    7 Comments
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Prashanrdx225
                      from Budaun, Uttar Pradesh
                      Feb 9, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      This is the worst app ever i have used, payment deducted from my limit, but did not get my account, 5 time i called their team, they say it will done under 48 hours and today is the 8 th day, now the call is unable to connect, so be aware dont get attached with it, this is the worst app ever, no help from the company, tottaly fraud
                      Feb 9, 2022
                      Complaint marked as Resolved 
                      Comany did nothing for resolution, still emi is showing for payment, my cibil score will be down, and the comany employee are not attending my call
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Praveen Kumar6
                        Feb 9, 2022
                        Report
                        Copy

                        Address: Maharashtra
                        Website: Snapmint

                        I ordered infinix note 10 pro and I paid 1699 now the item was not delivered Flipkart shows the order cancelled and snapmint shows next EMIs .so please remove item from snapmint and clear EMIs and also please refund my money1699
                        View replies
                        Hi Mr Praveen,

                        Thankyou for connecting Snapmint!!!

                        We certainly didn't want you to go through such an experience.
                        Thank you for reaching out to us and bringing this to our attention.
                        We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                        Assuring you of our best!
                        Team Snapmint
                        www.snapmint.com
                        Reply
                        Hi Mr Praveen,

                        Thankyou for connecting Snapmint!!!

                        We certainly didn't want you to go through such an experience.
                        Thank you for reaching out to us and bringing this to our attention.
                        We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                        Assuring you of our best!
                        Team Snapmint
                        www.snapmint.com
                        Reply
                        Hi Mr Praveen,

                        Thank you for connecting Snapmint!!!

                        We are really sorry for the delay in replying.

                        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                        Thank You
                        Team Snapmint!!!
                        Reply
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sandesh S R
                          Feb 7, 2022
                          Report
                          Copy

                          I have made payment but now it is showing out of Stock
                          So please cancel my order and refund my amount
                          View replies
                          Dear Sandesh, We apologize for the inconvenience caused to you. Your amount was refunded on 07/02/2022. Please find the UTR number of your refund[protected].
                          Reply
                          Dear Sandesh, We apologize for the inconvenience caused to you. Your amount was refunded on 07/02/2022. Please find the UTR number of your refund[protected].
                          Reply
                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We would like to inform you that your order[protected] refund (434) completed in your account on 07/02/2022 20:05 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
                          Reply
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            amity0510
                            from Patna, Bihar
                            Feb 7, 2022
                            Report
                            Copy

                            I, Amit Yadav, placed an order (Order ID:[protected] for OnePlus 9 (Black, 12/256GB) for which I paid Rs. 5, 000/- as Downpayment. Further, it was cancelled and promised for refunding the Downpayment amount i.e. Rs. 5, 000/- within 7 working days. But even after lapse of 10 days, no refund received so far. I also sent them mail, tried to chat, but no response received yet. Please help me get refund.
                            View replies
                            Dear Amit, We apologize for the inconvenience caused to you. We have escalated your issue to our team. We will get back to you within 24-48 hours.
                            Reply
                            amity0510's [Complaint's author] reply, Feb 8, 2022
                            Kindly put your apologies into your pocket. I want nothing but my refund only.
                            Dear Amit,

                            We apologize for the inconvenience caused to you, Your amount has been refunded on 8th February 2022. Please find the UTR number[protected]

                            Regards,
                            Team Snapmint!
                            Reply
                            Dear Customer,

                            We would like to inform you that your order[protected] refund (5000) already completed in your account on 08/02/2022 19:30 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                            Thank You
                            Team Snapmint!!!
                            Reply
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vbheem
                              from Hyderabad, Telangana
                              Feb 5, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hello, I wanted to purchase the mobile moto g10 power using my hdfc debit card EMI option. Initially, I paid 2100rs and was waiting for the order. However I got a notification that the price is increased I have to pay 2500rs as the difference amount additionally but unfortunately in two days I got a notification stating the product is out of stock and I chose the refund. I did get the 2100rs refunded but the 2500rs is still pending. Despite raising several tickets there has been no clue about my hard earned money paid out of trust upon your company. Kindly refund the balance amount ASAP which will retain my trust in your organisation's ethnicity. I have attached all the required screenshots to validate the same for your perusal. Iam hoping get my money back that in my account which I have made the payment.
                              Feb 14, 2022
                              Complaint marked as Resolved 
                              Got a call and it was resolved and Money got refunded
                              View replies
                              Dear Bheem Shanker,

                              We apologize for the inconvenience caused to you. We have escalated your issue to our team. We will get back to you within 24-48 hours.
                              Reply
                              Vbheem's [Complaint's author] reply, Feb 9, 2022
                              Still there is no response from your end. Requesting you to refund the amount ASAP
                              Dear Bheem, We apologize for the inconvenience caused to you. Your amount was refunded on 08/02/2022. Please find the UTR number of your refund- [protected].
                              Reply
                              Hello I'm Jyoti laskar I ordered a mobile on snapmint which is I phone 11 and I pay the down payment and clear the all policy then I waiting for the order I checked the order and I see my order was refunded I couldn't do anything . What's the problem with my order snapmint please fixed it I need the order .
                              Reply
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mitesh kalani
                                Feb 4, 2022
                                Report
                                Copy

                                Address: 3/4 , Nitanagar, kanjari road, halol
                                Website: Snapmint

                                Order I'd -2679567
                                I bought boat airdope 138 cherry blossom from snapmint
                                But when I receive my boat airdope 138, It has Bluetooth range problem. So I want return to it. And want refund.
                                View replies
                                Dear Mitesh, We apologize for the inconvenience that has been caused to you. You can visit to the nearest service center of boat along with your product Invoice and get your product replace.
                                Reply
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  8
                                  8700234771
                                  from New delhi, Delhi
                                  Feb 3, 2022
                                  Report
                                  Copy

                                  I have ordered heels worth 800 through sss and I paid 200 down payment for Emi .my payment is done but order does not placed
                                  View replies
                                  Dear Isha Verma, Your order was processed from Street Style Store. For order status, kindly check with Street Style Store as we are only finance company.
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Durairaju22
                                    Jan 8, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Not providing refund

                                    Website: SNAPMINT.COM

                                    I have ordered amazon voucher of rs.15000 of order id.2572282. The order has been cancelled automatically. I have paid a down payment of rs.450 for this order. Please refund my down payment amount of rs.450....
                                    Helpful
                                    11 other people found this review helpful
                                    11 found this helpful
                                    2 Comments
                                    Report
                                    Copy
                                    A
                                    Aspawar
                                    from Bhilai, Chhattisgarh
                                    Jan 4, 2022
                                    Report
                                    Copy

                                    I bought a watch a few days ago and after that I returned it. I had made a down payment of Rs.1799. Till now i have not received the down payment while titan company is afraid to return the money. And the customer care number given on the website of this company does not get calls.
                                    View replies
                                    Dear Amit pawar, We apologize for the inconvenience caused to you. As we can check your amount was refunded on 11th December 2021. Please find the UTR number for reference[protected].
                                    Reply
                                    Dear Customer,

                                    We are really sorry for the delay in replying.

                                    We would like to inform you that your order[protected] refund (1799) completed in your account on 11/12/2021 18:54 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                    Thank You
                                    Team Snapmint!!!
                                    Reply
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit