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Snapmint Complaints & Reviews

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Updated: Jun 3, 2026
Complaints 758
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64
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Snapmint reviews & complaints page 28

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J
J Mahender reddy
Apr 13, 2022
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I am order a mobile phone yesterday on snapmint app one day completed.down payment already done but not confirmed my order still my order I'd is31750 20 please consider my request
Dear Customer,

We are really sorry for the delay in replying.

We would like to inform you, your order has already cancelled, your refund (950) completed in your account on 15/04/2022 20:14 from our end, kindly check in your account or contact to your bank with UTR Number:[protected].

For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

Thank You
Team Snapmint!!!
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    A
    Ajay Tandale
    Apr 13, 2022
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    Address: Suresh rama matre room no 4 house no 276 nerul village 400706

    It has been 10 to 15 days since I applied some products from Snapmit but it has not been delivered yet.
    Dear Customer,

    We are really sorry for the delay in replying.

    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

    For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

    Thank You
    Team Snapmint!!!
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      M
      Mairajuddin
      from Baramulla, Jammu and Kashmir
      Apr 11, 2022
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      Address: Tantraypora Palhallan, Pattan 193121

      Dear Sir / madam
      On 22 September I placed an order of SSD brand Crucial. On the same day I tried to cancel the order after an hour or two because I felt the storage capacity is not sufficient enough. I raised the issue via chat. Unfortunately they refused to cancel it saying the product is already dispatched. Anyways I recieved the order and kept it unused untill recently nearly two months before I thought o[censored]sing it as external drive. I tried to connect it to my laptop externally it failed to connect then later I connected it to sata of my laptop here again my computer didn't notice it as a drive except a beep sound as response. Later I tried umpteen times to contact customer service but I couldn't. It was untill recently I talked to customer service regarding the issue. He suggested me to visit crucial service centre which is not available in our state.
      I therefore request your good self to help me in getting refund or atleast a replacement of the product.
      Thanking you
      Mairajuddin Tanyray
      Snapmint User
      Mob.. No.. [protected]
      Dear Customer,

      We are really sorry for the delay in replying.

      As we can checked the SSD you have ordered, their return policy was if product was not working, you need to visit service center. And As I can also check that you have get this information from our customer support.

      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

      Thank You
      Team Snapmint!!!
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        O
        Onepluspixel
        Apr 9, 2022
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        Worst company ever I would rather case the file against this company they don't have good worker working on their office premise using abusive language . Cheap language cheap mindset people .
        Dear Customer,

        We are really sorry for the delay in replying.

        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

        Thank You
        Team Snapmint!!!
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          S
          Sujith1026
          Apr 6, 2022
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          My name is Sujith Suresh . i ordered bajaj midea BT 07 400mm Table fan on march 11th . But my order has not been delivered yet. Customer care does not reply to a single message. Now I need to know the exact date when I will receive my order
          Or it's hard to pay Emi anymore. emi date on[protected]
          my order id is : 2937748
          please reply
          Dear Customer,

          We are really sorry for the delay in replying.

          We would like to inform you that your order[protected] refund (285) completed in your account on 13/09/2022 15:48 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

          For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

          Thank You
          Team Snapmint!!!
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            D
            Daris Chacko
            Apr 6, 2022
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            I did a down payment through snapmint to order some products from street style store.but not received any updates in that particular website or my email account.there is no record of my payment or even about the order anywhere .. What should I do?
            Dear Customer,

            We are really sorry for the delay in replying.

            We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

            Thank You
            Team Snapmint!!!
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              S
              sonalisingh06
              from delhi, Delhi
              Apr 6, 2022
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              [protected]
              i have paid the downpayment twice through snapmint EMI payment method while shopping from street style store. Neither my order was placed nor did I get my refund. please help me get my refund or my order.
              Dear Customer,

              We are really sorry for the delay in replying.

              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

              Thank You
              Team Snapmint!!!
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                V
                VijayVijj
                Apr 5, 2022
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                Address: 8-2-293/88/B/111, Gayatri hills, Hanuman temple

                I have ordered airpods on snapmint and the order have placed after 1hour order got cancelled and I got a message that refund will be initiated within 7days but I didn't get and if I call to customer care they are not responding so please help me regarding my issue
                Dear Customer,

                We are really sorry for the delay in replying.

                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                Thank You
                Team Snapmint!!!
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                  M
                  Melinalobo
                  Mar 29, 2022
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                  Website: Streetstylestore

                  I had placed order for few items with streetstylestore and paid it via snapmint and paid the Downpayment and payment was successful, but when I went back to to streetstylestore page the order wasn’t successful but by money was debited . Kindly check on it
                  I had placed order for few items with streetstylestore and paid it via snapmint and paid the Downpayment and payment was successful, but when I went back to to streetstylestore page the order wasn’t successful but by money was debited . Kindly check on it
                  Dear Customer,

                  We are really sorry for the delay in replying.

                  We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                  Thank You
                  Team Snapmint!!!
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                    S
                    shalini bachigalla
                    Mar 28, 2022
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                    Dear Shree Tech Mobile

                    Firstfall you people not lifting your call from morning onwards I am trying. And no one came to my house to give delivery to me and no one as call minimum criteria our your delivery partner have to call to customer but the dint call to me..and you and ship rocket, snapmint people, playing games with all customers you all saying lies no one came to my house and the telling door was locked.. and my Amount got debited successfully. Worst customer service support the said the don't have delivery partner details silly reasons 😜 if the don't have delivery partner details how the sended my order... it's promisely the snapmint was big chittier app plz i[censored] not able delivery my order return my money..and you have taken Authorisation from my side auto debit 😑

                    My Order I'd 3014223

                    Kindly request you to deliver my order please dont play with customers..

                    Thanks & Regards

                    B.Shalini
                    [protected]
                    [protected]
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                      S
                      shalini bachigalla
                      Mar 28, 2022
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                      Dear Shree Tech Mobile

                      Firstfall you people not lifting your call from morning onwards I am trying. And no one came to my house to give delivery to me and no one as call minimum criteria our your delivery partner have to call to customer but the dint call to me..and you and ship rocket, snapmint people, playing games with all customers you all saying lies no one came to my house and the telling door was locked..
                      Kindly request you to deliver my order please dont play with customers..

                      Thanks & Regards
                      B.Shalini
                      [protected]
                      [protected]
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                        S
                        shalini bachigalla
                        Mar 28, 2022
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                        Dear Snapmint/Shree Tech Mobile.

                        Firstfall you people not lifting your call from morning onwards I am trying. And no one came to my house to give delivery to me and no one as call minimum criteria our your delivery partner have to call to customer but the dint call to me..and you and ship rocket, snapmint people, playing games with all customers you all saying lies no one came to my house and the telling door was locked..
                        Kindly request you to deliver my order please dont play with customers..

                        Thanks & Regards
                        B.Shalini
                        [protected]
                        [protected]
                        Mar 28, 2022
                        Updated by shalini bachigalla
                        Dear Shree Tech Mobile

                        Firstfall you people not lifting your call from morning onwards I am trying. And no one came to my house to give delivery to me and no one as call minimum criteria our your delivery partner have to call to customer but the dint call to me..and you and ship rocket, snapmint people, playing games with all customers you all saying lies no one came to my house and the telling door was locked..
                        Kindly request you to deliver my order please dont play with customers..

                        Thanks & Regards
                        B.Shalini
                        [protected]
                        [protected]
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                        Thank You
                        Team Snapmint!!!
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                          F
                          Fiza Amdani
                          Mar 26, 2022
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                          I have ordered mobile from snapmint my order is cancelled and refund process on 20/03/2022 but still not received refund to my account my order id is 2977033 registered phone number is [protected] every time i call customer care they are telling me we are not refund department we are credit department that's how you treat your customer
                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We would like to inform you that your order[protected] refund (1599) completed in your account on 27/03/2022 23:15 from our end, kindly check in your account.

                          For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
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                            N
                            nizam kashif
                            Mar 25, 2022
                            Resolved
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                            Resolved

                            Address: 5-4-17 J N Road, Abids, Hyderabad, Telangana 500001.
                            Website: [email protected]

                            My order Id:- 3025729.. Yesterday night around between 12:00-3:00, I ordered one mobile phone of Realme c35.. I have done payment also.. But today when i check my order status, it's showing out of stock... What should i do now.. Just want to know that whether I get refunded my money back or I have to wait for few days..? If I have to wait for few days.. I need any confirmation that you will give my ordered on that time.. Otherwise I ordered some any other mobile.. Kindly plz sort out this matter as soon as possible.. Kindly plz reply to this..
                            Mar 25, 2022
                            Complaint marked as Resolved 
                            My order Id is :- 3025729, myself M A NIZAM KASHEEF, from Hyderabad, Telangana, I ordered one mobile phone of Realme c35, now it is showing out of stock.. I ordered on yesterday around between 12:00-3:00 night.. I want to know that whether I get refund my money back or I have to wait for few day..but it is very urgent please.. Let me know.. If I was late.. I will purchase some another model.. Plz resolve it as soon as possible.. And reply to my message... My mobile number 6281290313
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                              A
                              Ashish kallepelli
                              Mar 25, 2022
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                              Address: SNAPMINT FINANCIAL SERVICES PRIVATE LIMITED is an Indian company incorporated on 13/02/2019 and its registered office address is UNIT NO 205, BUILDING

                              I am buying a mobile realme 9 pro 5g and i am finish all requirment when i pay money from my device the money was deducted but order is not confirme that's why i am writing this camplaint
                              Dear Customer,

                              We are really sorry for the delay in replying.

                              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                              Thank You
                              Team Snapmint!!!
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                                pradeep47soni
                                from Jaipur, Rajasthan
                                Mar 22, 2022
                                Resolved
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                                Resolved

                                I am Pradeep soni and I have ordered a Motorola G31 of 11, 999 on march 17, 2022 and my order not processed till now (march 22, 2022). Please process my order or cancel my order and refund my money. Details are as follows-

                                Name:- Pradeep Soni
                                Mobile Number:- [protected]
                                Order ID:- 2975041
                                Order value:- 11, 999
                                Sep 16, 2022
                                Complaint marked as Resolved 
                                Resolved
                                Dear Customer,

                                We are really sorry for the delay in replying.

                                We would like to inform you that your order[protected] refund (2999) completed in your account on 25/03/2022 13:14 from our end, kindly check in your account.

                                For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                Thank You
                                Team Snapmint!!!
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                                  P
                                  Purohit Pravin
                                  Mar 21, 2022
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                                  Address: h-4 aakruti soc nr swamivivekanand flat jodhpur gam road satellite ahmedabad 380015
                                  Website: snapmint app

                                  Dear sir
                                  I applied for Amazon gift card snapmint provide me Amazon 2799 Rs. Gift card. when I was using this gift card then i face the problem about the this gift card was already used but actually i am not used this gift card . I talked with Amazon customer they said that gift card was not used so please guide me ..
                                  Dear Customer,

                                  We are really sorry for the delay in replying.

                                  We would like to inform you our support team is already informed you that your voucher card was used by Harish, and you've agreed on that time on the recorded call. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                  Thank You
                                  Team Snapmint!!!
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                                    M
                                    Manasi Chakur
                                    Mar 20, 2022
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                                    I had a order for 4194
                                    Order id ; 2992615

                                    But their is no trace of the order on the merchant site
                                    Dear Customer,

                                    We are really sorry for the delay in replying.

                                    We would like to inform you that your order[protected] refund (1048) completed in your account on 25/03/2022 14:48 from our end, kindly check in your account.

                                    For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                    Thank You
                                    Team Snapmint!!!
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                                      V
                                      Vishal Ghantala
                                      Mar 19, 2022
                                      Resolved
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                                      Resolved

                                      My name is vishal Ghantala and I have purchased one product on 10th March 2022 on Fastrack website which amount is paid through snapmint on EMI and down payment rs.1124 amount was paid by my account and it was successfully paid by me.
                                      But on Fastrack website didn't show my order and i didn't receive any order id or order number by fastrack.
                                      When I sent a mail to titan they reply to me :-Please accept our sincere apologies for the inconvenience you have experienced in this regard.

                                      With reference to the complaint, we regret to inform you that, the transaction for the mentioned order has failed and the order is in rejected status.

                                      Also, we have forwarded the concern to our finance team and have received a confirmation from them, stating that we have not received the credit against this order.
                                      We request you to check with your respective bank for further assistance.

                                      When I contact snapmint team they said order dispatched by titan But titan said they was reject my order and snapmint don't give a proper answer to me and when I call them their team cut my call
                                      Mar 23, 2022
                                      Complaint marked as Resolved 
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                                        Vishal Ghantala
                                        Mar 18, 2022
                                        Resolved
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                                        Resolved

                                        My order id is 2926908.
                                        My name is vishal Ghantala and I have purchased one product on 10th March 2022 on Fastrack website which amount is paid through snapmint on EMI and down payment rs.1124 amount was paid by my account and it was successfully paid by me.
                                        But on Fastrack website didn't show my order and i didn't receive any order id or order number by fastrack.
                                        When I sent a mail to titan they reply to me :-Please accept our sincere apologies for the inconvenience you have experienced in this regard.

                                        With reference to the complaint, we regret to inform you that, the transaction for the mentioned order has failed and the order is in rejected status.

                                        Also, we have forwarded the concern to our finance team and have received a confirmation from them, stating that we have not received the credit against this order.
                                        We request you to check with your respective bank for further assistance.

                                        When I contact snapmint team they said order dispatched by titan But titan said they was reject my order and snapmint don't give a proper answer to me and when I call them their team cut my call.
                                        Mar 23, 2022
                                        Complaint marked as Resolved 
                                        Hi brother last you have received your order are not...my self same problem ad of now I didn't receive my order
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