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Snapmint Complaints & Reviews

snapmint.com
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Updated: Mar 13, 2026
Complaints 753
Resolved
59
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694
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 28

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F
Fidaa
Feb 16, 2022
Resolved
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Resolved

Address: Mumbai

Hi my name is Gopi and I have purchased one product on 1st Feb and still now I not get my order and no one is responding on my issue so please help me to get my order and what's the status of my order and when i will get it and no communication about the order delayed
Feb 27, 2022
Complaint marked as Resolved 
View replies
Hi Mr Gopi,

Thankyou for connecting Snapmint!!!

We certainly didn't want you to go through such an experience.
Thank you for reaching out to us and bringing this to our attention.
We'd request you to share your order id or registered mobile number so that we can resolve the issue.

Assuring you of our best!
Team Snapmint
www.snapmint.com
Reply
Fidaa's [Complaint's author] reply, Feb 18, 2022
Name:Gopinath
Mobile number:7013786720
Order ID:2703091
Order value:2850
Order placed date:01/02/22
Fidaa's [Complaint's author] reply, Feb 21, 2022
I submitted my order details no response on it
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    S
    Smiley8055
    Feb 14, 2022
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    I have cancelled my order and it was cancelled by fastrack company also but in snapmint still does not refunded my downpayment amount of 999/-
    Plz help out of this
    Feb 14, 2022
    Updated by Smiley8055     Order Id : 2756089
    Payment Mode :Paytm UPI
    View replies
    Dear Hitesh B, We apologize for the inconvenience caused to you. We have escalated your concern to our team and we will update you within 48-72 hours.
    Reply
    Dear Customer,

    We are really sorry for the delay in replying.

    We would like to inform you that your order[protected] refund (999) already completed in your account on 17/02/2022 19:15 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

    Thank You
    Team Snapmint!!!
    Reply
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      T
      Tejunaik
      from Bengaluru, Karnataka
      Feb 13, 2022
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      Address: Bangalore, Karnataka

      I have taken emi from streetstyle store and have already done the down payment, but still my orders page shows no orders
      I got no confirmation from the street style store but the amount got debited from my account !
      Please response !
      View replies
      Hi Tejunaik,

      We certainly didn't want you to go through such an experience. Thank you for reaching out to us and bringing this to our attention. We'd request you to share your order id or registered mobile number so that we can resolve the issue.
      Reply
      Hey did you got your order or payment?I am facing the same issue
      Reply
      Hi Tejunaik,

      We are really sorry for the delay in replying.

      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

      Thank You
      Team Snapmint!!!
      Reply
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        A
        Anni0709
        Feb 12, 2022
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        Money deduction from my account, Order not received, Customer care not replying my email for changing my mobile number

        1.Snapmint has deducted Rs295 9 times from my account..I have paid all its emi on time..Then also it deducted Rs295 9 times from my account and have not refunded any money.
        2.I want to change my number of snapmint, I sended lots of email to snapmint care for changing my number but did not got any reply.
        3.I have placed an order on snapmint but not received my order and emi got started..
        Please help me...
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        A
        Ajitkumarp
        from Jaipur, Rajasthan
        Feb 11, 2022
        Resolved
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        Resolved

        App is slow
        Feb 11, 2022
        Complaint marked as Resolved 
        Issue resolved, team is very supportive
        View replies
        Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at https://www.snapmint.com/contact-us. We will help you at the earliest.
        Reply
        Thanks
        Reply
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          Snapmint_Credit_Advisory_Pvt_Ltd
          from Mumbai, Maharashtra
          Feb 10, 2022
          Resolved
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          Resolved

          Refund not receivedd

          Refund not received...
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          1 other people found this review helpful
          1 found this helpful
          2 Comments
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          V
          Vadivel Natrayan
          Feb 10, 2022
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          Address: 71. Balaji garden, Thindal
          Website: [email protected]

          Hello sir my Amazon voucher code not received mu order snapmint please help
          View replies
          Hi Vadivel, We certainly didn't want you to go through such an experience. Thank you for reaching out to us and bringing this to our attention. We'd request you to share your order id or registered mobile number so that we can resolve the issue.
          Reply
          Hi Mr Natrayan,

          Thankyou for connecting Snapmint!!!

          We certainly didn't want you to go through such an experience.
          Thank you for reaching out to us and bringing this to our attention.
          We'd request you to share your order id or registered mobile number so that we can resolve the issue.

          Assuring you of our best!
          Sneha
          Team Snapmint
          www.snapmint.com
          Reply
          Hi Mr Natrayan,

          Thankyou for connecting Snapmint!!!

          We certainly didn't want you to go through such an experience.
          Thank you for reaching out to us and bringing this to our attention.
          We'd request you to share your order id or registered mobile number so that we can resolve the issue.

          Assuring you of our best!
          Ajit
          Team Snapmint
          www.snapmint.com
          Reply
          Hi Mr Natrayan,

          Thankyou for connecting Snapmint!!!

          We certainly didn't want you to go through such an experience.
          Thank you for reaching out to us and bringing this to our attention.
          We'd request you to share your order id or registered mobile number so that we can resolve the issue.

          Assuring you of our best!
          Ajit
          Team Snapmint
          www.snapmint.com
          Reply
          Hi Mr Natrayan, Thankyou for connecting Snapmint!!!
          We certainly didn't want you to go through such an experience.
          Thank you for reaching out to us and bringing this to our attention.
          We'd request you to share your order id or registered mobile number so that we can resolve the issue.

          Assuring you of our best!
          Ajit
          Team Snapmint
          www.snapmint.com
          Reply
          Hi Vadivel,

          We apologize for the inconvenience caused to you. You have received your voucher and same was confirmed with you on call. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.
          Reply
          Hi Mr Natrayan,

          Thank you for connecting Snapmint!!!

          We are really sorry for the delay in replying.

          We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

          Thank You

          Team Snapmint!!!
          Reply
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            P
            Prashanrdx225
            from Budaun, Uttar Pradesh
            Feb 9, 2022
            Resolved
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            Resolved

            This is the worst app ever i have used, payment deducted from my limit, but did not get my account, 5 time i called their team, they say it will done under 48 hours and today is the 8 th day, now the call is unable to connect, so be aware dont get attached with it, this is the worst app ever, no help from the company, tottaly fraud
            Feb 9, 2022
            Complaint marked as Resolved 
            Comany did nothing for resolution, still emi is showing for payment, my cibil score will be down, and the comany employee are not attending my call
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              P
              Praveen Kumar6
              Feb 9, 2022
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              Address: Maharashtra
              Website: Snapmint

              I ordered infinix note 10 pro and I paid 1699 now the item was not delivered Flipkart shows the order cancelled and snapmint shows next EMIs .so please remove item from snapmint and clear EMIs and also please refund my money1699
              View replies
              Hi Mr Praveen,

              Thankyou for connecting Snapmint!!!

              We certainly didn't want you to go through such an experience.
              Thank you for reaching out to us and bringing this to our attention.
              We'd request you to share your order id or registered mobile number so that we can resolve the issue.

              Assuring you of our best!
              Team Snapmint
              www.snapmint.com
              Reply
              Hi Mr Praveen,

              Thankyou for connecting Snapmint!!!

              We certainly didn't want you to go through such an experience.
              Thank you for reaching out to us and bringing this to our attention.
              We'd request you to share your order id or registered mobile number so that we can resolve the issue.

              Assuring you of our best!
              Team Snapmint
              www.snapmint.com
              Reply
              Hi Mr Praveen,

              Thank you for connecting Snapmint!!!

              We are really sorry for the delay in replying.

              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

              Thank You
              Team Snapmint!!!
              Reply
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                S
                Sandesh S R
                Feb 7, 2022
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                I have made payment but now it is showing out of Stock
                So please cancel my order and refund my amount
                View replies
                Dear Sandesh, We apologize for the inconvenience caused to you. Your amount was refunded on 07/02/2022. Please find the UTR number of your refund[protected].
                Reply
                Dear Sandesh, We apologize for the inconvenience caused to you. Your amount was refunded on 07/02/2022. Please find the UTR number of your refund[protected].
                Reply
                Dear Customer,

                We are really sorry for the delay in replying.

                We would like to inform you that your order[protected] refund (434) completed in your account on 07/02/2022 20:05 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                Thank You
                Team Snapmint!!!
                Reply
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                  A
                  amity0510
                  from Patna, Bihar
                  Feb 7, 2022
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                  I, Amit Yadav, placed an order (Order ID:[protected] for OnePlus 9 (Black, 12/256GB) for which I paid Rs. 5, 000/- as Downpayment. Further, it was cancelled and promised for refunding the Downpayment amount i.e. Rs. 5, 000/- within 7 working days. But even after lapse of 10 days, no refund received so far. I also sent them mail, tried to chat, but no response received yet. Please help me get refund.
                  View replies
                  Dear Amit, We apologize for the inconvenience caused to you. We have escalated your issue to our team. We will get back to you within 24-48 hours.
                  Reply
                  amity0510's [Complaint's author] reply, Feb 8, 2022
                  Kindly put your apologies into your pocket. I want nothing but my refund only.
                  Dear Amit,

                  We apologize for the inconvenience caused to you, Your amount has been refunded on 8th February 2022. Please find the UTR number[protected]

                  Regards,
                  Team Snapmint!
                  Reply
                  Dear Customer,

                  We would like to inform you that your order[protected] refund (5000) already completed in your account on 08/02/2022 19:30 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                  Thank You
                  Team Snapmint!!!
                  Reply
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                    V
                    Vbheem
                    from Hyderabad, Telangana
                    Feb 5, 2022
                    Resolved
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                    Resolved

                    Refund amount for the payment

                    Hello, I wanted to purchase the mobile moto g10 power using my hdfc debit card EMI option. Initially, I paid 2100rs and was waiting for the order. However I got a notification that the price is increased I have to pay 2500rs as the difference amount additionally but unfortunately in two days I got a notification stating the product is out of stock and I chose the refund. I did get the 2100rs refunded but the 2500rs is still pending. Despite...
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                    M
                    Mitesh kalani
                    Feb 4, 2022
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                    Address: 3/4 , Nitanagar, kanjari road, halol
                    Website: Snapmint

                    Order I'd -2679567
                    I bought boat airdope 138 cherry blossom from snapmint
                    But when I receive my boat airdope 138, It has Bluetooth range problem. So I want return to it. And want refund.
                    View replies
                    Dear Mitesh, We apologize for the inconvenience that has been caused to you. You can visit to the nearest service center of boat along with your product Invoice and get your product replace.
                    Reply
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                      8
                      8700234771
                      from New delhi, Delhi
                      Feb 3, 2022
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                      I have ordered heels worth 800 through sss and I paid 200 down payment for Emi .my payment is done but order does not placed
                      View replies
                      Dear Isha Verma, Your order was processed from Street Style Store. For order status, kindly check with Street Style Store as we are only finance company.
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                        D
                        Durairaju22
                        Jan 8, 2022
                        Resolved
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                        Resolved

                        Not providing refund

                        Website: SNAPMINT.COM

                        I have ordered amazon voucher of rs.15000 of order id.2572282. The order has been cancelled automatically. I have paid a down payment of rs.450 for this order. Please refund my down payment amount of rs.450....
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                        A
                        Aspawar
                        from Bhilai, Chhattisgarh
                        Jan 4, 2022
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                        I bought a watch a few days ago and after that I returned it. I had made a down payment of Rs.1799. Till now i have not received the down payment while titan company is afraid to return the money. And the customer care number given on the website of this company does not get calls.
                        View replies
                        Dear Amit pawar, We apologize for the inconvenience caused to you. As we can check your amount was refunded on 11th December 2021. Please find the UTR number for reference[protected].
                        Reply
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        We would like to inform you that your order[protected] refund (1799) completed in your account on 11/12/2021 18:54 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                        Thank You
                        Team Snapmint!!!
                        Reply
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                          S
                          Sk Shoeb
                          Jan 3, 2022
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                          Website: snapmint

                          Product not delivered yet Mi 9activ 4/64gb please delivered
                          View replies
                          Hey Sk, We certainly didn't want you to go through such an experience. Thank you for reaching out to us and bringing this to our attention. We'd request you to share your order id or registered mobile number, so that we can resolve the issue.
                          Reply
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                            S
                            SONY SUNNY
                            Dec 26, 2021
                            Resolved
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                            Resolved

                            Address: sna
                            Website: snapmint

                            Sir, I had ordered Gift Card of Amazon From Snapmint of 13000 yet not received. Nor any person is attending calls or replying to my Emails . below are the details for the same .
                            but i paid emi. please cancel the amzon voucher
                            Dec 26, 2021
                            Complaint marked as Resolved 
                            I don't have an Amazon voucher. But i got it. Emi has to be paid for this without buying anything. Can you cancel the Amazon voucher
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                              R
                              raju_roy2011
                              from Siliguri, West Bengal
                              Dec 21, 2021
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                              My order no. 2506999 was placed on SNAPMINT and down payment was deducted but my order is showing `Your product is out of stock'. I want to place a new order but snapmint is not allowing me to do so. The customer care is not picking up my phone. There is no message from snapmint. Please cancel my order and allow me to place a new order.
                              View replies
                              Dear Raju Roy, We apologize for the inconvenience caused to you. Your amount was refunded on 28th December 2021. Please find the UTR number of refund[protected] . For further assistance feel free to contact-us at [protected]@snapmint.com.
                              Reply
                              Dear customer we would like to inform you that your order[protected] refund (2989) completed in your account on 28/12/2021 18:01 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                              Thank You
                              Team Snapmint!!!
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                                A
                                Ashfakalircr
                                from Raichur, Karnataka
                                Dec 18, 2021
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                                Address: #206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
                                Website: snapmint.com

                                Hi sir i explained them a lot that i have lost the job please give me time to of atleast 2 month to pay in part payments they are scolding absuing on phone and continuesly calling my refrence numbers and humiliating me ...i am very disturbed mentally
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                                  Hi Ayush,



                                  We’re sorry to hear about your experience and understand your concern. We request you to please share your details with us via the form below so our team can review you...
                                  Snapmint_Credit_Advisory_Pvt_Ltd