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Snapmint Complaints & Reviews

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Updated: Sep 19, 2026
Complaints 760
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64
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Snapmint reviews & complaints page 29

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V
Vishal Ghantala
Mar 19, 2022
Resolved
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My name is vishal Ghantala and I have purchased one product on 10th March 2022 on Fastrack website which amount is paid through snapmint on EMI and down payment rs.1124 amount was paid by my account and it was successfully paid by me.
But on Fastrack website didn't show my order and i didn't receive any order id or order number by fastrack.
When I sent a mail to titan they reply to me :-Please accept our sincere apologies for the inconvenience you have experienced in this regard.

With reference to the complaint, we regret to inform you that, the transaction for the mentioned order has failed and the order is in rejected status.

Also, we have forwarded the concern to our finance team and have received a confirmation from them, stating that we have not received the credit against this order.
We request you to check with your respective bank for further assistance.

When I contact snapmint team they said order dispatched by titan But titan said they was reject my order and snapmint don't give a proper answer to me and when I call them their team cut my call
Mar 23, 2022
Complaint marked as Resolved 
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    Vishal Ghantala
    Mar 18, 2022
    Resolved
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    Resolved

    My order id is 2926908.
    My name is vishal Ghantala and I have purchased one product on 10th March 2022 on Fastrack website which amount is paid through snapmint on EMI and down payment rs.1124 amount was paid by my account and it was successfully paid by me.
    But on Fastrack website didn't show my order and i didn't receive any order id or order number by fastrack.
    When I sent a mail to titan they reply to me :-Please accept our sincere apologies for the inconvenience you have experienced in this regard.

    With reference to the complaint, we regret to inform you that, the transaction for the mentioned order has failed and the order is in rejected status.

    Also, we have forwarded the concern to our finance team and have received a confirmation from them, stating that we have not received the credit against this order.
    We request you to check with your respective bank for further assistance.

    When I contact snapmint team they said order dispatched by titan But titan said they was reject my order and snapmint don't give a proper answer to me and when I call them their team cut my call.
    Mar 23, 2022
    Complaint marked as Resolved 
    Hi brother last you have received your order are not...my self same problem ad of now I didn't receive my order
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      Naz223
      Mar 17, 2022
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      I have ordered One Plus Nord 2 on Snapmint, but they delivered me stone instead of phone. I have sent them the unboxing video and photo, but they are not addressing it properly and always saying merchant will contact them. Also they are not cancelling the order nor processing the refund. My order id-2498356
      Dear Customer,

      We are really sorry for the delay in replying.

      We would like to inform you that your order[protected] refund (3000) completed in your account on 01/05/2022 03:31 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

      For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

      Thank You
      Team Snapmint!!!
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        F
        fthabizur
        from Diphu, Assam
        Mar 11, 2022
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        Address: Diphu karbi anglong assam 782460

        I cleared all my loans. (TRF) nach rtn charge has been deducted from my account. Please return my money to me.
        Dear Customer,

        We are really sorry for the delay in replying.

        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

        Thank You
        Team Snapmint!!!
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          S
          Sainivasbaina
          from Singarayakonda, Andhra Pradesh
          Mar 8, 2022
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          I have applied for an amazon voucher of 10900 with down payment of 1090 but still don't receive any voucher. They have sent a mail link it is not responding.
          Dear Customer,

          We are really sorry for the delay in replying.

          We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

          Thank You
          Team Snapmint!!!
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            A
            Abdulla579
            from Vijayawada, Andhra Pradesh
            Mar 8, 2022
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            Address: 36-7-6/5, prthuri izack street, wood peta nehuru nagur vijayawada 520010

            Hi my name is Abdulla Khan and I have purchased one product on 11th Feb and still now I not get my order and no one is responding on my issue so please help me to get my order and what's the status of my order and when i will get it and no communication about the order delayed. If not possible delivered the order please cancel my order.
            order ID:- 2760346
            product name :- Redmi Note 10s(8GB, 128 GB, Deep Sea Blue, 5000mAh)
            order Value : 19, 490
            i pay down payment :- 3898
            Dear Customer,

            We are really sorry for the delay in replying.

            We would like to inform you that your order[protected] refund (367) completed in your account on 18/05/2022 18:51 from our end, kindly check in your account or contact to your bank with UTR Number[protected].

            For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
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              S
              Subha25
              from Puri, Odisha
              Mar 4, 2022
              Resolved
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              Resolved

              My self Subha Ranjan Parija from Odisha Bhubaneswar. I never listened about your company and not applied any kind of loan. But in my cibil score showing a consumer loan. Without my document and kyc how you provide loan. Lot time I'm complaining remove that loan my records. But more than 1 and half year gone, it showing. Iam facing lot of problems due to my cibil score is 300. I request you to Remove the loan from my records.
              Mar 11, 2022
              Complaint marked as Resolved 
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                S
                Shaiksharukk
                Mar 2, 2022
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                I paid 403 rupees my due but profile not update
                Dear Shaikh Sharukk, We apologize for the inconvenience caused to you, As we can check your EMI of 403 rupees has been updated as payment may take time to update in application and also confirmed with you over call. For further assistance feel free to contact-us, We will be happy to assist you.
                Dear Customer,

                We are really sorry for the delay in replying.

                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                Thank You
                Team Snapmint!!!
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                  M
                  Manideep Shetty
                  Feb 26, 2022
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                  I have placed an order on asitis nutrition using snapmint but if i go to the app its asking me to pay emi's and the website where i have placed my order from is showing your order is cancelled and ammount has been refunded
                  Dear Customer,

                  We are really sorry for the delay in replying.

                  We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                  Thank You
                  Team Snapmint!!!
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                    F
                    Fidaa
                    Feb 16, 2022
                    Resolved
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                    Resolved

                    Address: Mumbai

                    Hi my name is Gopi and I have purchased one product on 1st Feb and still now I not get my order and no one is responding on my issue so please help me to get my order and what's the status of my order and when i will get it and no communication about the order delayed
                    Feb 27, 2022
                    Complaint marked as Resolved 
                    Hi Mr Gopi,

                    Thankyou for connecting Snapmint!!!

                    We certainly didn't want you to go through such an experience.
                    Thank you for reaching out to us and bringing this to our attention.
                    We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                    Assuring you of our best!
                    Team Snapmint
                    www.snapmint.com
                    Fidaa's [Complaint's author] reply, Feb 18, 2022
                    Name:Gopinath
                    Mobile number:7013786720
                    Order ID:2703091
                    Order value:2850
                    Order placed date:01/02/22
                    Fidaa's [Complaint's author] reply, Feb 21, 2022
                    I submitted my order details no response on it
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                      S
                      Smiley8055
                      Feb 14, 2022
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                      I have cancelled my order and it was cancelled by fastrack company also but in snapmint still does not refunded my downpayment amount of 999/-
                      Plz help out of this
                      Feb 14, 2022
                      Updated by Smiley8055
                      Order Id : 2756089
                      Payment Mode :Paytm UPI
                      Dear Hitesh B, We apologize for the inconvenience caused to you. We have escalated your concern to our team and we will update you within 48-72 hours.
                      Dear Customer,

                      We are really sorry for the delay in replying.

                      We would like to inform you that your order[protected] refund (999) already completed in your account on 17/02/2022 19:15 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                      Thank You
                      Team Snapmint!!!
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                        T
                        Tejunaik
                        from Bengaluru, Karnataka
                        Feb 13, 2022
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                        Address: Bangalore, Karnataka

                        I have taken emi from streetstyle store and have already done the down payment, but still my orders page shows no orders
                        I got no confirmation from the street style store but the amount got debited from my account !
                        Please response !
                        Hi Tejunaik,

                        We certainly didn't want you to go through such an experience. Thank you for reaching out to us and bringing this to our attention. We'd request you to share your order id or registered mobile number so that we can resolve the issue.
                        Hey did you got your order or payment?I am facing the same issue
                        Hi Tejunaik,

                        We are really sorry for the delay in replying.

                        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                        Thank You
                        Team Snapmint!!!
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                          A
                          Anni0709
                          Feb 12, 2022
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                          1.Snapmint has deducted Rs295 9 times from my account..I have paid all its emi on time..Then also it deducted Rs295 9 times from my account and have not refunded any money.
                          2.I want to change my number of snapmint, I sended lots of email to snapmint care for changing my number but did not got any reply.
                          3.I have placed an order on snapmint but not received my order and emi got started..
                          Please help me
                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                          Thank You
                          Team Snapmint!!!
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                            A
                            Ajitkumarp
                            from Jaipur, Rajasthan
                            Feb 11, 2022
                            Resolved
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                            Resolved

                            App is slow
                            Feb 11, 2022
                            Complaint marked as Resolved 
                            Issue resolved, team is very supportive
                            Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at https://www.snapmint.com/contact-us. We will help you at the earliest.
                            Thanks
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                              V
                              Vadivel Natrayan
                              Feb 10, 2022
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                              Address: 71. Balaji garden, Thindal
                              Website: [email protected]

                              Hello sir my Amazon voucher code not received mu order snapmint please help
                              Hi Vadivel, We certainly didn't want you to go through such an experience. Thank you for reaching out to us and bringing this to our attention. We'd request you to share your order id or registered mobile number so that we can resolve the issue.
                              Hi Mr Natrayan,

                              Thankyou for connecting Snapmint!!!

                              We certainly didn't want you to go through such an experience.
                              Thank you for reaching out to us and bringing this to our attention.
                              We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                              Assuring you of our best!
                              Sneha
                              Team Snapmint
                              www.snapmint.com
                              Hi Mr Natrayan,

                              Thankyou for connecting Snapmint!!!

                              We certainly didn't want you to go through such an experience.
                              Thank you for reaching out to us and bringing this to our attention.
                              We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                              Assuring you of our best!
                              Ajit
                              Team Snapmint
                              www.snapmint.com
                              Hi Mr Natrayan,

                              Thankyou for connecting Snapmint!!!

                              We certainly didn't want you to go through such an experience.
                              Thank you for reaching out to us and bringing this to our attention.
                              We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                              Assuring you of our best!
                              Ajit
                              Team Snapmint
                              www.snapmint.com
                              Hi Mr Natrayan, Thankyou for connecting Snapmint!!!
                              We certainly didn't want you to go through such an experience.
                              Thank you for reaching out to us and bringing this to our attention.
                              We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                              Assuring you of our best!
                              Ajit
                              Team Snapmint
                              www.snapmint.com
                              Hi Vadivel,

                              We apologize for the inconvenience caused to you. You have received your voucher and same was confirmed with you on call. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.
                              Hi Mr Natrayan,

                              Thank you for connecting Snapmint!!!

                              We are really sorry for the delay in replying.

                              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                              Thank You

                              Team Snapmint!!!
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                                P
                                Prashanrdx225
                                from Budaun, Uttar Pradesh
                                Feb 9, 2022
                                Resolved
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                                Resolved

                                This is the worst app ever i have used, payment deducted from my limit, but did not get my account, 5 time i called their team, they say it will done under 48 hours and today is the 8 th day, now the call is unable to connect, so be aware dont get attached with it, this is the worst app ever, no help from the company, tottaly fraud
                                Feb 9, 2022
                                Complaint marked as Resolved 
                                Comany did nothing for resolution, still emi is showing for payment, my cibil score will be down, and the comany employee are not attending my call
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                                  P
                                  Praveen Kumar6
                                  Feb 9, 2022
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                                  Address: Maharashtra
                                  Website: Snapmint

                                  I ordered infinix note 10 pro and I paid 1699 now the item was not delivered Flipkart shows the order cancelled and snapmint shows next EMIs .so please remove item from snapmint and clear EMIs and also please refund my money1699
                                  Hi Mr Praveen,

                                  Thankyou for connecting Snapmint!!!

                                  We certainly didn't want you to go through such an experience.
                                  Thank you for reaching out to us and bringing this to our attention.
                                  We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                                  Assuring you of our best!
                                  Team Snapmint
                                  www.snapmint.com
                                  Hi Mr Praveen,

                                  Thankyou for connecting Snapmint!!!

                                  We certainly didn't want you to go through such an experience.
                                  Thank you for reaching out to us and bringing this to our attention.
                                  We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                                  Assuring you of our best!
                                  Team Snapmint
                                  www.snapmint.com
                                  Hi Mr Praveen,

                                  Thank you for connecting Snapmint!!!

                                  We are really sorry for the delay in replying.

                                  We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                                  Thank You
                                  Team Snapmint!!!
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                                    S
                                    Sandesh S R
                                    Feb 7, 2022
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                                    I have made payment but now it is showing out of Stock
                                    So please cancel my order and refund my amount
                                    Dear Sandesh, We apologize for the inconvenience caused to you. Your amount was refunded on 07/02/2022. Please find the UTR number of your refund[protected].
                                    Dear Sandesh, We apologize for the inconvenience caused to you. Your amount was refunded on 07/02/2022. Please find the UTR number of your refund[protected].
                                    Dear Customer,

                                    We are really sorry for the delay in replying.

                                    We would like to inform you that your order[protected] refund (434) completed in your account on 07/02/2022 20:05 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                    Thank You
                                    Team Snapmint!!!
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                                      A
                                      amity0510
                                      from Patna, Bihar
                                      Feb 7, 2022
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                                      I, Amit Yadav, placed an order (Order ID:[protected] for OnePlus 9 (Black, 12/256GB) for which I paid Rs. 5, 000/- as Downpayment. Further, it was cancelled and promised for refunding the Downpayment amount i.e. Rs. 5, 000/- within 7 working days. But even after lapse of 10 days, no refund received so far. I also sent them mail, tried to chat, but no response received yet. Please help me get refund.
                                      Dear Amit, We apologize for the inconvenience caused to you. We have escalated your issue to our team. We will get back to you within 24-48 hours.
                                      amity0510's [Complaint's author] reply, Feb 8, 2022
                                      Kindly put your apologies into your pocket. I want nothing but my refund only.
                                      Dear Amit,

                                      We apologize for the inconvenience caused to you, Your amount has been refunded on 8th February 2022. Please find the UTR number[protected]

                                      Regards,
                                      Team Snapmint!
                                      Dear Customer,

                                      We would like to inform you that your order[protected] refund (5000) already completed in your account on 08/02/2022 19:30 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                      Thank You
                                      Team Snapmint!!!
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                                        Vbheem
                                        from Hyderabad, Telangana
                                        Feb 5, 2022
                                        Resolved
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                                        Resolved

                                        Hello, I wanted to purchase the mobile moto g10 power using my hdfc debit card EMI option. Initially, I paid 2100rs and was waiting for the order. However I got a notification that the price is increased I have to pay 2500rs as the difference amount additionally but unfortunately in two days I got a notification stating the product is out of stock and I chose the refund. I did get the 2100rs refunded but the 2500rs is still pending. Despite raising several tickets there has been no clue about my hard earned money paid out of trust upon your company. Kindly refund the balance amount ASAP which will retain my trust in your organisation's ethnicity. I have attached all the required screenshots to validate the same for your perusal. Iam hoping get my money back that in my account which I have made the payment.
                                        Feb 14, 2022
                                        Complaint marked as Resolved 
                                        Got a call and it was resolved and Money got refunded
                                        Dear Bheem Shanker,

                                        We apologize for the inconvenience caused to you. We have escalated your issue to our team. We will get back to you within 24-48 hours.
                                        Vbheem's [Complaint's author] reply, Feb 9, 2022
                                        Still there is no response from your end. Requesting you to refund the amount ASAP
                                        Dear Bheem, We apologize for the inconvenience caused to you. Your amount was refunded on 08/02/2022. Please find the UTR number of your refund- [protected].
                                        Hello I'm Jyoti laskar I ordered a mobile on snapmint which is I phone 11 and I pay the down payment and clear the all policy then I waiting for the order I checked the order and I see my order was refunded I couldn't do anything . What's the problem with my order snapmint please fixed it I need the order .
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