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Snapmint Complaints & Reviews

snapmint.com
1
Updated: May 10, 2026
Complaints 757
Resolved
63
Unresolved
694
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 30

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S
Shaikssss
Nov 7, 2021
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Address: Online gujrat maybe
Website: Www.snapmint.com

My order not disptach and delivery i do payment why my order is not disptach or refund ### fraud company no one CUSTOMER care response to my question order no.2358676 i pay down payment not disptach or refund my money back
View replies
Dear Shaikssss, Your order has been cancelled and your refund has been initiated in your account.It willl take 4 to 7 working days ... Thank you
Reply
Dear Customer,

We are really sorry for the delay in replying.

We would like to inform you that your order[protected] refund (322) completed in your account on 08/11/2021 13:12 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

Thank You
Team Snapmint!!!
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    J
    Joe Simon
    Nov 3, 2021
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    I have paid my emi thorugh gpay and it is not updated in the app and now 590 rs had debited from my account. I did get any refund which i had paid before please provide good service for the customers🙏🏻🙏🏻
    View replies
    Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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      S
      Somu121236
      from Gorakhpur, Uttar Pradesh
      Nov 1, 2021
      Resolved
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      Resolved

      Website: Snapmint

      Please cancel my order and refund my money because seller point said this product is not available my point as your requirement and also custmer care was not responding my call thats why i want cancel my order.
      Nov 1, 2021
      Complaint marked as Resolved 
      Please reslove this case order i wll also provide the order number
      View replies
      Dear Somu121236, As per your request order has been cancelled and your refund has been initiated in your account.It willl take 4 to 7 working days ... Thank you
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        R
        Rajnish01
        from Varanasi, Uttar Pradesh
        Oct 29, 2021
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        Address: #206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
        Website: snapmint.com

        Dear Sir,
        Have a good day,
        I would like to i have many time tried to inform you that i have not received my parcal, Kinldy contact to coureir perosn which person he delived my parcal.

        DOcket no.[protected].
        View replies
        Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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          S
          Saryuanand
          Oct 26, 2021
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          I ordered infinix mobile with the worth of 9499/- on 19th October flip kart Vocher.
          Till today order not released when I am calling to snap mint customer care center they simply says today price incresed 500/- so if you pay the amount then only order released. I canceled the order with snap mint. If I directly purchased in flip kart then I will save 500/- so snap mint watching when price increasing, I will never go with snap mint
          View replies
          Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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            N
            Naveen86025
            from Gwalior, Madhya Pradesh
            Oct 24, 2021
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            I have placed the order on 14th October boat wireless headphones 255pro +.which I have not received till date. When I wanted to know why the delivery is getting delayed so much.
            Snapmint already teken downpayment.my order till tomorrow deliver otherwise i am complaints in police station and cyber cell.
            View replies
            Dear Naveen86025, We've already sent you amazon gift card voucher code number on your register mail address. instant of product.
            Reply
            Dear Customer,

            We are really sorry for the delay in replying.

            We would like to inform you We've already sent you amazon gift card voucher code number on your register mail address. instead of product. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
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              V
              Vinod V M
              Oct 11, 2021
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              I have ordered refurbished iphone se. Order is not conform. still it's waiting for seller confirmation. (one week)
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              Same problem here, and they just don't care about their customers, messaged them constantly but no reply.
              Reply
              Same problem here. I've shared the flipkart credentials but now it's showing can't process the order. If they can't why they take the order? Even the customer care is such slow they even don't reply
              Reply
              Dear Customer,

              We are really sorry for the delay in replying.

              We would like to inform you that your order[protected] refund (3756) completed in your account on 14/10/2021 23:01 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

              Thank You
              Team Snapmint!!!
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                A
                Aadity Raj Yadav
                Oct 10, 2021
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                Address: Birju kali mandir Bhikhanpur gumti no 2 Bhagalpur 812001 Bihar
                Website: Sanpmint

                Order not delivered but EMI started for September Any call and massage not reply
                View replies
                Order No 2116202
                Reply
                Order not delivered but all EMI paid
                Reply
                Dear Customer,

                We've already sent you Flipkart's gift card voucher code number of same price on your register mail address. instead of product. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                Thank You
                Team Snapmint!!!
                Reply
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                6 found this helpful
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                  N
                  nandashanu
                  from Lucknow, Uttar Pradesh
                  Oct 7, 2021
                  Mar 30, 2024
                  This thread was updated on Mar 30, 2024
                  Resolved
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                  Resolved

                  My order not receive

                  Address: 206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
                  Website: snapmint.com

                  I ordered a product, which I have not received till date. When I wanted to know why the delivery is getting delayed so much. I chatted with Shrikant Belure online from Snapmant's mobile app. He told that your product has been received on 4th October. I was very surprised, I did not get my product, it has been received.
                  I want to know who has received my order, I haven't received any phone call from delivery boy. Which courier company...
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                  108 found this helpful
                  9 Comments
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                  K
                  Kannari
                  from Vijayawada, Andhra Pradesh
                  Oct 4, 2021
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                  The fst emi money will deduct again they show the pls pay the emi
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                    Y
                    Yash@singh
                    from Delhi, Delhi
                    Sep 27, 2021
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                    My order id[protected]
                    Iam giving down payment but not delivered
                    My order Emi paid massage send my mobile number continue
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                      A
                      aqib12
                      from Kochi, Kerala
                      Sep 25, 2021
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                      Website: snapmint. com

                      I ordered a phone from snapmint I paid them down payment which was 980 but order is not confirmed
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                        S
                        Sakjose
                        from Tuticorin, Tamil Nadu
                        Sep 24, 2021
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                        Address: Mumbai
                        Website: www.snapmint.com

                        I ordered a new oneplus ear buds but I received used and damaged ear buds I complained about the product to customer service of snapmint but they didn't respond or reply to me I call them and waited for 30 minutes in the phone from the product got delivered till now no refund SHREE TECH MOBILE this is shop who supply the product to snapmint.
                        View replies
                        Dear Customer,

                        We are really sorry for the delay in replying and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                        Thank You
                        Team Snapmint!!!.
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                          ramjohn
                          from Guntur, Andhra Pradesh
                          Sep 22, 2021
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                          Address: Darsi
                          Website: Snapmint

                          My name is John
                          [protected]
                          I ordered poco m3,
                          Order cancelled but asking EMI
                          View replies
                          Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                            J
                            John Kick
                            Sep 15, 2021
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                            Address: 144.Mariyamman kovil street, Thenmathur post tiruvannamalai 606603

                            I am order Everest stebliser ent 100
                            But product is scratches
                            I want return
                            View replies
                            Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                              R
                              Rahulkataria56
                              from Etawah, Uttar Pradesh
                              Sep 13, 2021
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                              Website: Snapmint

                              I had orderedrhe mobile phone from snapmit app on emi but ihad didnot recieved the product but onsiteit was showing delieverd and asking for emi payments
                              View replies
                              Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                J
                                Joseph Geo
                                Sep 9, 2021
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                                Address: Mumbai
                                Website: snapimint.com

                                Showing as delivered but not delivered to me. Order ID: 2185008
                                View replies
                                Dear Joseph Geo, As we can cheeked this order has been already cancelled and refund also done you can check it in your account thank you
                                Reply
                                Dear Customer

                                We would like to inform you that your order[protected] has been already cancel kindly apply new one if you want then. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                Thank You
                                Team Snapmint!!!
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                                  N
                                  Nitin chandelia Official
                                  Sep 8, 2021
                                  Resolved
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                                  Resolved

                                  Downpayment done...700 rs...
                                  Order cancel...by dealer..
                                  But 700 rs not refund...
                                  Sep 14, 2022
                                  Complaint marked as Resolved 
                                  Resolved
                                  View replies
                                  Dear Nitin chandelia Official, As we can cheeked this order has been already cancelled and refund also done you can check it in your account thank you
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                                    N
                                    Nitin chandelia Official
                                    Sep 8, 2021
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                                    Address: House no.59 balmiki mohalla village tughlakabad new delhi 110044

                                    Maine snapmint se ek phone khareeda tha..jiska order no.2146667 h .. downpayment 700 rupay kardi thi...lekin dealer ne order cancel kar diya..lekin 20 din se jyada ho gaye lekin refund nahi kiya...plz refund my money...
                                    View replies
                                    Dear Customer,

                                    We would like to inform you that your order[protected] refund (700) already completed in your account on 19/08/2021 20:14 from our end, kindly check in your account or contact to your bank with UTR Number- [protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                    Thank You
                                    Team Snapmint!!!
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                                      D
                                      Deadline Smoker
                                      Sep 6, 2021
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                                      My product not delivered to me and saying delivered please coperate because i will not pay emi
                                      Money has been paid by me but product i doesn't get but says delivered
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                                      Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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