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Snapmint Complaints & Reviews

snapmint.com
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Updated: Nov 7, 2025
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Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 31

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K
Kapil9211
Jul 30, 2021
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Website: Snapmint

I am facing problem to call snapmint customer care...Call is not connecting...I want talk to customer care
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Me too same. Please tell me if get their number
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Dear Customer,

We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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    Monika Ray
    Jul 28, 2021
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    My order is vry slo delivery pls fast delivery
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    Dear Customer,

    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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      A
      Ashok sai eswar
      Jul 20, 2021
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      Address: 5-140, GOLLALA MAMIDADA
      Website: Snapmint .com

      Please help me I just a order a redmi 10s mobile in emi system my amount has debited 3200 rupees on google pay they didnt show any order status and payment status please help to get my money back
      View replies
      Same problem with me also I have paid my EMI on gpay and it's paid status isn't updated yet in snapmint app. They are not receiving my call also . Did you get any help to solve your problem.
      Reply
      Dear Customer,

      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
      Reply
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      3 found this helpful
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        H
        Henrica
        Jul 19, 2021
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        I made a downpayment of 5518 on the snapmint app and it's been 3 days but yet the seller didn't confirm the order, today they said that the product is out of stock so if I would like to take another colour then they said it is possible but the problem is they are asking me to share my flikart id and password to order the product, they should order the product on their behalf but why are the asking for mine?
        Please do look into the issue and solve this as soon as possible.
        View replies
        Dear Customer,

        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

        Thank You
        Team Snapmint
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          D
          Dipu Sk
          Jul 19, 2021
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          Address: Rampurhat Sundipur

          Nokia 5310 mobile invoice bill order number 1632928
          +1 photos
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          Dear Customer,

          We are really sorry for the delay in replying.

          We would like to inform you that we have already provided you with your order[protected] invoice. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

          Thank You
          Team Snapmint!!!
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            G
            Gokul g pillai
            Jul 19, 2021
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            Website: Www.snapmint.com

            Company not accepting the cancellation request of my order and not giving any notification regarding refund of cash, after received down payment, they are willing to send the product.
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              S
              Sangita0277
              Jul 15, 2021
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              I'm Sangita Chakraborty from Atmarampur, Paschim Rameswarpur, kol- 140. I ordered a Orient stand fan from snapmint. Deducted my down payment through Paytm 2times. 301/- + again 301/-. But I can't contact with them.They didn't reply any of my quary. Even now it shows upload your documents again clearly but they don't show any option. Please refund one of my down payment which is 301. And please approve my order
              +2 photos
              Jul 15, 2021
              Updated by Sangita0277               Please refund 301/- and approve my order.Otherwise please cancel all of them and return my money 602.Please sir I'm helpless.Help me

              View replies
              Dear Customer,

              We would like to inform you that your order[protected] refund (301) completed in your account on 29/07/2021 13:47 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

              Thank You
              Team Snapmint!!!
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                P
                Prafulla@123
                Jul 7, 2021
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                Website: snapmint.com

                I order POCO M3 (6GB, 128GB) ON Snapmint making downpayment but my order not conform after three days and on fourth day, I see price suddenly increase contact to customer care. Wnen i am trying to call they dont respond.
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                  C
                  Chris King of King Viji Aliza
                  Jul 7, 2021
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                  Address: 1/114, 13TH STREET RANGASAMUDRAM SATHYAMANGALAM

                  Suryajwala Auto Ignition Toughened Glass Cast Iron 3 Burner Gas Stove (LPG Compatible Only)Ignition, Black is product damaged glass broken so i want return this order..,
                  +1 photos
                  Jul 07, 2021
                  Updated by Chris King of King Viji Aliza                   return this product for damaged glass broken and refund cancelled emi option

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                    D
                    deepguria
                    Jul 6, 2021
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                    Address: KAKDWIP RATHTALA, KAKDWIP, KAKDWIP PAKAR POOL

                    My order not received ...but my money debited my account from Google pay, payment successful but item not order

                    Please refund
                    +1 photos
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                      M
                      Manu Mani
                      Jul 6, 2021
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                      Address: F/202, Shree gyan sagar resicom., Near sayajipura water tank, New Karelibaug, Vadodara.

                      Hello
                      I ordered oppo enco w51 from snapmint.
                      Item not delivered downpayment deducted they are not refunded that money.
                      Then the next month they deducted 1 st EMI from my bank .
                      I tried to contact them via chat .
                      No response.
                      Not attending calls also
                      View replies
                      Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                        S
                        Suneel Pal
                        Jul 5, 2021
                        Jun 22, 2023
                        This thread was updated on Jun 22, 2023
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                        Seller confirmation

                        Address: Company noA4 site 1

                        My name suneel pal mobile order no. 1998699 Realme 7...
                        +1 photos
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                        S
                        Shrikant Barve
                        Jul 4, 2021
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                        Website: snapmint.com

                        Order ID: 1993516 asked to cancel several time and asked replace with other mobile model, I have refused to accept from bluedart delivery agent, returned it without even touching the package, and now what the status is delivered. there is no answer to chats neither to calls. there is EMI Due for next month.
                        How it is possible to pay emi of order which I have not accepted?
                        View replies
                        Dear Customer,

                        We are really sorry for the delay in replying.

                        We would like to inform you that your order[protected] refund (1499) completed in your account on 04/08/2021 14:09 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                        Thank You
                        Team Snapmint!!!
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                          R
                          Rinsina
                          Jul 3, 2021
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                          Address: Mumbai
                          Website: Snapmint.com

                          I have recieved 20k from snapmint and i created voucher for flipkart for purchasing products. Past 1 month auto debited the emi. And second emi july 3rd but i pay july 1 through google pay. Amount debited in my account but not processed snapmint still showing july emi debit in process. The i contact snapmint help desk they told contact payumoney i dont know this site please help me please solve my issue the i will pay your emi
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                            A
                            Arjit23
                            Jul 3, 2021
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                            Ecs/ach return charges

                            Address: Sarai thok west hardoi, , near mother teresa school

                            My emi was due on 3rd of june and in my account there is not sufficient balanfce to pay emi and next 4th june my salary credited in account and 295 charges deducted and i paid my overdue emi on 27th of june now some extra charges are deducting from account ecs/ach return charge if i allready paid then why deducting amount...
                            +1 photos
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                            S
                            Sameal Singh
                            Jul 2, 2021
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                            Snapmint totally Fraud Company

                            Address: H. NO. 1 GALI NO. 1 HARGOBIND AVENUE,,MAJITHA ROAD AMRITSAR,AMRITSAR,Punjab
                            Website: snapmint.com

                            Dear Sir/Mam
                            Mera Name sameal singh hai main snapmint se 23.06.2020 ko order number 1996987, se realme 5g phone order kiya that ur downpayment 1499 pay ki thi kafi din seller conformation main latka rha fir seller conformation main se nikla to preparing for disptach main latak gya abhi fir check kiya hai toh vo fir se seller conformation main chala gya ur abhi tak meri down payment b wps nhi ayi or nahi order cancel krne ki koi option...
                            +1 photos
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                            ramjohn
                            from Guntur, Andhra Pradesh
                            Jul 2, 2021
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                            Order cancelled but amount not refunded after 11 working days also

                            Address: SNAPMINT
                            Website: snapmint.com

                            Order id order id : 1979782
                            ordered on 19/06/2021
                            money debited order cancelled and not refunded back
                            take action on it....
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                            jeena_daniel
                            Jul 1, 2021
                            Jan 18, 2023
                            This thread was updated on Jan 18, 2023
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                            Order Id 2014752: After payment it shows out of stock and didn't get refund

                            Address: 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH 400710 IN
                            Website: snapmint.com/about-us

                            My order id is 2014752.
                            I ordered a Samsung galaxy tab A8.0 from snapmint based on emi. The down payment is ₹1270 I paid. One day after order the product snapmint site shows it’s out of stock. I contact them but not responding. I contacted through email also. Didn’t get any response from their site. I need the refund asap....
                            +1 photos
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                            S
                            SubbuSMART
                            Jun 24, 2021
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                            Dear snapmint i have ordered a product through snapmint the order id is 1972899 the item not delivered yet but in my orders section in displaying as the item delivered please help me sir
                            View replies
                            Dear Customer,

                            We would like to inform you that your order[protected] refund (301) completed in your account on 07/07/2021 12:04 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you. Team Snapmint!!!

                            Thank You
                            Team Snapmint!!!
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                              K
                              Kiranjose12
                              Jun 23, 2021
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                              Address: UNIT NO 205, BUILDING NO 3, SECTOR-3, MILLENIUM BUSINESS PARK, MAHAPE NAVI MUMBAI Thane MH 400710 IN
                              Website: snapmint.com

                              I ordered a product through snapmint and it was canceled due to location issue and they said that you will get back the 3105 downpayment you paid within seven days.But so far no money has been credited to my account. Seven days have passed.They did not update any details of the canceled order in the snapmint app

                              My registered number:[protected]
                              +1 photos
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