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Snapmint Complaints & Reviews

snapmint.com
1
Updated: Sep 19, 2026
Complaints 760
Resolved
64
Unresolved
696
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 31

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7
77jasim
from Trivandrum, Kerala
Nov 18, 2021
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I want to cancel my order.I have placed a mobile lava A1 Josh on November 3 .But till now there no update from your side.When i chat to customer care they told me the price of the product is increased.So I don't want to pay additional amount.So please cancel my order and also emi .
So please cancel it as soon as possible.
Customer care executive is nonsense person.He is not answering my query
Order I'd: 2372047
View replies
Dear Customer,

We are really sorry for the delay in replying.

We would like to inform you that your order[protected] refund (135) completed in your account on 19/11/2021 20:01 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

Thank You
Team Snapmint!!!
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    H
    husain1234
    from Allahabad, Uttar Pradesh
    Nov 10, 2021
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    Hello my order id is 2347534 and I had payed the downpayment, the order on snapmint is showing cancelled but I received a message that order is delivered. I want the refund of my order. Snapmint is the biggest fraud, never trust this company.
    View replies
    Dear Husain1234, As per your request order has been cancelled and your refund has been initiated in your account.It willl take 4 to 7 working days ... Thank you
    Reply
    Dear Customer,

    We are really sorry for the delay in replying.

    we would like to inform you that your order[protected] refund (240) completed in your account on 26/11/2021 00:41 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

    Thank You
    Team Snapmint!!!
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      A
      Aman@90
      Nov 10, 2021
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      Dear snapmint my phone was lost last night so please block my phone imdiatly right now because of some documents and pictures inside the phone so please block my phone imdiatly right now my snapmint loan number - 393CD01762609APP

      Name - Amandeep Singh
      Email ID - [protected]@gmail.com

      Mobile number - [protected]
      View replies
      Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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        S
        Shaikssss
        Nov 7, 2021
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        Address: Online gujrat maybe
        Website: Www.snapmint.com

        My order not disptach and delivery i do payment why my order is not disptach or refund ### fraud company no one CUSTOMER care response to my question order no.2358676 i pay down payment not disptach or refund my money back
        View replies
        Dear Shaikssss, Your order has been cancelled and your refund has been initiated in your account.It willl take 4 to 7 working days ... Thank you
        Reply
        Dear Customer,

        We are really sorry for the delay in replying.

        We would like to inform you that your order[protected] refund (322) completed in your account on 08/11/2021 13:12 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

        Thank You
        Team Snapmint!!!
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          J
          Joe Simon
          Nov 3, 2021
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          I have paid my emi thorugh gpay and it is not updated in the app and now 590 rs had debited from my account. I did get any refund which i had paid before please provide good service for the customers🙏🏻🙏🏻
          View replies
          Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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            S
            Somu121236
            from Gorakhpur, Uttar Pradesh
            Nov 1, 2021
            Resolved
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            Resolved

            Website: Snapmint

            Please cancel my order and refund my money because seller point said this product is not available my point as your requirement and also custmer care was not responding my call thats why i want cancel my order.
            Nov 1, 2021
            Complaint marked as Resolved 
            Please reslove this case order i wll also provide the order number
            View replies
            Dear Somu121236, As per your request order has been cancelled and your refund has been initiated in your account.It willl take 4 to 7 working days ... Thank you
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              R
              Rajnish01
              from Varanasi, Uttar Pradesh
              Oct 29, 2021
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              Address: #206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
              Website: snapmint.com

              Dear Sir,
              Have a good day,
              I would like to i have many time tried to inform you that i have not received my parcal, Kinldy contact to coureir perosn which person he delived my parcal.

              DOcket no.[protected].
              View replies
              Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                S
                Saryuanand
                Oct 26, 2021
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                I ordered infinix mobile with the worth of 9499/- on 19th October flip kart Vocher.
                Till today order not released when I am calling to snap mint customer care center they simply says today price incresed 500/- so if you pay the amount then only order released. I canceled the order with snap mint. If I directly purchased in flip kart then I will save 500/- so snap mint watching when price increasing, I will never go with snap mint
                View replies
                Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
                Reply
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                3 found this helpful
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                  N
                  Naveen86025
                  from Gwalior, Madhya Pradesh
                  Oct 24, 2021
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                  I have placed the order on 14th October boat wireless headphones 255pro +.which I have not received till date. When I wanted to know why the delivery is getting delayed so much.
                  Snapmint already teken downpayment.my order till tomorrow deliver otherwise i am complaints in police station and cyber cell.
                  View replies
                  Dear Naveen86025, We've already sent you amazon gift card voucher code number on your register mail address. instant of product.
                  Reply
                  Dear Customer,

                  We are really sorry for the delay in replying.

                  We would like to inform you We've already sent you amazon gift card voucher code number on your register mail address. instead of product. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                  Thank You
                  Team Snapmint!!!
                  Reply
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                  4 found this helpful
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                    V
                    Vinod V M
                    Oct 11, 2021
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                    I have ordered refurbished iphone se. Order is not conform. still it's waiting for seller confirmation. (one week)
                    View replies
                    Same problem here, and they just don't care about their customers, messaged them constantly but no reply.
                    Reply
                    Same problem here. I've shared the flipkart credentials but now it's showing can't process the order. If they can't why they take the order? Even the customer care is such slow they even don't reply
                    Reply
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    We would like to inform you that your order[protected] refund (3756) completed in your account on 14/10/2021 23:01 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                    Thank You
                    Team Snapmint!!!
                    Reply
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                    2 other people found this review helpful
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                      A
                      Aadity Raj Yadav
                      Oct 10, 2021
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                      Address: Birju kali mandir Bhikhanpur gumti no 2 Bhagalpur 812001 Bihar
                      Website: Sanpmint

                      Order not delivered but EMI started for September Any call and massage not reply
                      View replies
                      Order No 2116202
                      Reply
                      Order not delivered but all EMI paid
                      Reply
                      Dear Customer,

                      We've already sent you Flipkart's gift card voucher code number of same price on your register mail address. instead of product. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                      Thank You
                      Team Snapmint!!!
                      Reply
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                      6 other people found this review helpful
                      6 found this helpful
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                        K
                        Kannari
                        from Vijayawada, Andhra Pradesh
                        Oct 4, 2021
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                        The fst emi money will deduct again they show the pls pay the emi
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                          Y
                          Yash@singh
                          from Delhi, Delhi
                          Sep 27, 2021
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                          My order id[protected]
                          Iam giving down payment but not delivered
                          My order Emi paid massage send my mobile number continue
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                            A
                            aqib12
                            from Kochi, Kerala
                            Sep 25, 2021
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                            Website: snapmint. com

                            I ordered a phone from snapmint I paid them down payment which was 980 but order is not confirmed
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                              S
                              Sakjose
                              from Tuticorin, Tamil Nadu
                              Sep 24, 2021
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                              Address: Mumbai
                              Website: www.snapmint.com

                              I ordered a new oneplus ear buds but I received used and damaged ear buds I complained about the product to customer service of snapmint but they didn't respond or reply to me I call them and waited for 30 minutes in the phone from the product got delivered till now no refund SHREE TECH MOBILE this is shop who supply the product to snapmint.
                              View replies
                              Dear Customer,

                              We are really sorry for the delay in replying and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                              Thank You
                              Team Snapmint!!!.
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                                ramjohn
                                from Guntur, Andhra Pradesh
                                Sep 22, 2021
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                                Address: Darsi
                                Website: Snapmint

                                My name is John
                                [protected]
                                I ordered poco m3,
                                Order cancelled but asking EMI
                                View replies
                                Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                  J
                                  John Kick
                                  Sep 15, 2021
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                                  Address: 144.Mariyamman kovil street, Thenmathur post tiruvannamalai 606603

                                  I am order Everest stebliser ent 100
                                  But product is scratches
                                  I want return
                                  View replies
                                  Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                    R
                                    Rahulkataria56
                                    from Etawah, Uttar Pradesh
                                    Sep 13, 2021
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                                    Website: Snapmint

                                    I had orderedrhe mobile phone from snapmit app on emi but ihad didnot recieved the product but onsiteit was showing delieverd and asking for emi payments
                                    View replies
                                    Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                      J
                                      Joseph Geo
                                      Sep 9, 2021
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                                      Address: Mumbai
                                      Website: snapimint.com

                                      Showing as delivered but not delivered to me. Order ID: 2185008
                                      View replies
                                      Dear Joseph Geo, As we can cheeked this order has been already cancelled and refund also done you can check it in your account thank you
                                      Reply
                                      Dear Customer

                                      We would like to inform you that your order[protected] has been already cancel kindly apply new one if you want then. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                      Thank You
                                      Team Snapmint!!!
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                                        N
                                        Nitin chandelia Official
                                        Sep 8, 2021
                                        Resolved
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                                        Resolved

                                        Downpayment done...700 rs...
                                        Order cancel...by dealer..
                                        But 700 rs not refund...
                                        Sep 14, 2022
                                        Complaint marked as Resolved 
                                        Resolved
                                        View replies
                                        Dear Nitin chandelia Official, As we can cheeked this order has been already cancelled and refund also done you can check it in your account thank you
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                                          Recent comments

                                          Cancel my order please I no longer have this address. I cannot take this order.
                                          BS
                                          Badsha Sekh