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Snapmint Complaints & Reviews

snapmint.com
1
Updated: May 10, 2026
Complaints 757
Resolved
63
Unresolved
694
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 31

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கிருஷ்ணகுமார் புகழேந்தி
Sep 6, 2021
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Body material is very dust and Rust is an iron oxide in My Order Product Still Now No refund.But Product Return in before 4 days
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Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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    K
    Karthikeyan44
    Sep 6, 2021
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    Address: Vellore

    Hello sir. I bought it from the Amazon app CHKOKKO men's polyester hooded Full zipper Reversible tracksuit. Amazon Order number[protected] in monthly installments through Snapiment app order I'd- 2182944. But the size of my jacket is too small. Not suitable for me. I contacted Amazon customer care to return it. But it was not in my address and I do not have my mobile number and email. You are ordering from someone else's Amazon account without ordering at my address and mobile num & email id and Amazon account . Thus I could not return that item to Amazon. Take action to recover that item. So they said it could not be returned. So you just have to take the appropriate action and do return my product .Give me a coupon in response to that item .
    View replies
    Dear sir,

    We regret the inconvenience caused to you. We got your concern, our team is working on it and will call you for the same.

    Thank you
    Snapmint
    Reply
    Dear Customer

    We would like to inform you that your refund (375) already completed in your account on 22/03/2022 18:32 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

    Thank You
    Team Snapmint!!!
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    14 other people found this review helpful
    14 found this helpful
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      P
      Princealok
      Sep 5, 2021
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      Website: Snapmint.com

      They are fraud they don't have even partnership with Amazon first their customers service is worst I think but later realise whole app is fraud after I pay 300 downpayment they give me Amazon tracking link but it's not working on 4th sep they said me your product will be delivered today on the next morning 5:30am one message pop up that delivery related that my product deliver even I am not got my product then I called Amazon service they said they have not contract with any snapmint app.
      View replies
      Dear sir,

      We regret the inconvenience caused to you. We are unable to find your order ID by the details given above. please share your Order details at [protected]@snapmint.com, so that we can find your order ID and get the issue resolved.

      Thank you
      Snapmint
      Reply
      Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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      5 found this helpful
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        M
        Megha Sri
        Sep 3, 2021
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        I paid all emi's and it is not showing any limits and i am unable to order
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        Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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          P
          Prodip1960
          Sep 1, 2021
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          I am Prodip Sarker and a customer of snapmint, have ordered HP 1115 Deskjet Printer but they are showing in seller confirmation i.e 'your product is out of stock ' . Is this joking to you ?? I have already paid Rs 412 as down Payment...What will be now happen?? And Customer Service is very bad call disconnected from their end. I must say I have ordered mixer grinder on november 2020 and it's delivered to me within 2 days and I was satisfied for their service but now in this situation I think Never Ever buy any product from Snapmint. I haven't attached a screenshot for your reference
          View replies
          Dear Customer,

          We would like to inform you that your refund (412) already completed in your account on 01/09/2021 11:36 from our end, kindly check in your account. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

          Thank You
          Team Snapmint!!!
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            G
            Gowtham Sanjay
            Sep 1, 2021
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            Amount deducted without informing and without any reason even I don't have any emi or orders to pay

            Address: Mumbai
            Website: Snapmint.com

            Dear sir I'm paying emi correctly in snapmint . Even I don't delay for emi any time I have payed early and correctly. They are deducted amount from my account without informing me and I asked to bank for why amount deducted they are saying I have loan in one bank . But I don't have any loan and I have checked that snapmint is Ecs mandate for delaying emi but I don't delay they are lying and this is ridiculous . Even any message or any order...
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            S
            surbhi619
            Aug 26, 2021
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            Resolved

            Website: snapmint.com

            I ordered a samsung 22 inch led monitor from snapmint on 15th july 2021 @8499/- with three month emi. They debited my money 2958/- from my account and after sometime they messaged me that my order is cancelled and i will get my refund in 4-7 days but still i didn't get my money. Their customer care number is not working and they don't respond on messages. Kindly help me to get my refund back. I will be very thankful to u.
            Thank you
            Sep 13, 2022
            Complaint marked as Resolved 
            They refund my money... after 3-4 days of complaint...
            View replies
            Dear Surbhi,

            As discussed over the telephonic conversation, refund (2958) already completed in your account on 128/08/2021 14:03 from our end. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

            Thank You
            Team Snapmint!!!
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            15 found this helpful
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              D
              Debasish Mohanty 143
              Aug 24, 2021
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              Website: snapmint.com

              I have paid my amount of 5105 rupees . but my order is not placed . why ?
              kindly resolve my issue fast .
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              Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                D
                Debasish Mohanty 143
                Aug 24, 2021
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                Website: snapmint.com

                I have paid my amount of rupees 5105 . but my order not placed . why
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                  H
                  Hussain29
                  Aug 24, 2021
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                  Address: Mumbai Maharashtra
                  Website: snapmint.com

                  Maine snapmint ka total EMI payment pay kiya hai but snapmint k or se mujhe No Due Certificate nahi diya jaraha hai or call karne par response bhi nahi diya jata
                  Kuch din pahle call receive kar 7 days ka time liye or snapmint ki janib se kaha gaya tha ki email par aap ko aap ka clearance certificate miljayga but ek month hone ko hai abhi tak mujhe Clearance letter apne email par nahi mila call karne par response bhi nahi diya jata.
                  NDC nahi dene ki wajah se Cibil Score me show karraha hai.
                  Aug 24, 2021
                  Updated by Hussain29                   Check this

                  Aug 24, 2021
                  Updated by Hussain29                   Cibil showing active

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                    D
                    DOCTOR ESPORTS
                    Aug 24, 2021
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                    Website: Snapmint.com

                    Its about 5 days but my irder is not confirmed yet and i my down payment deducted from my bank
                    Mobile no - [protected]
                    Order id- 2160732
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                      P
                      Puja rani das
                      Aug 23, 2021
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                      No response after paying the downpayment snapmint.com
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                        Puja rani das
                        Aug 23, 2021
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                        I ordered a mobile phone from snapmint.com and paid Rs. 850 downpayment but the order is uncompleted for account verification because my old mobile number is not available. Now i cleam refund 13708/2021 but there is no update and no one from the customer care responds back till date.
                        Verry bad customer service.
                        View replies
                        Dear Customer,

                        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                          B
                          Bhush2394
                          Aug 22, 2021
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                          Address: Unit 301 & 302, 3rd Floor, Origin 108, Nr. Bhakti Bhavan, Sindhi Society, Chembur, Mumbai, Maharashtra 400071

                          Hi,

                          I had ordered Gift Card of Amazon From Snapmint of 3000 yet not received.
                          Nor any person is attending calls or replying to my Emails . below are the details for the same . Kindly look into the matter.

                          Order ID: 2150857
                          Amazon Pay Gift Card - In a Black Box
                          Order Value: 3, 000
                          View replies
                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We've already sent you Flipkart's gift card voucher code number of same price on your register mail address. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
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                            G
                            Gold Pandi
                            Aug 21, 2021
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                            Hi, This is Thangapandi, and my mobile number is [protected]. I have placed realme 8 mobile. And i have paid 1450 downpayment. But the order was cancelled due to out of stock. I have place the order in july 28.The order was cancelled but still now get the refund?
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                            Dear Customer,

                            We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                              Arun Pal 143
                              Aug 19, 2021
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                              I have ordered a smart on snapmint and down payment has been deducted from my bank account but still oreder is showing on amazon
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                              Dear Customer,

                              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                R
                                rijojani
                                Aug 18, 2021
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                                Address: Mumbai
                                Website: snapmint.com

                                I ordered a mobile phone from snapmint.com and paid Rs. 2500 downpayment. Now there is no update and no one from the customer care responds back.
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                                  rijojani
                                  Aug 18, 2021
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                                  Address: Mumbai
                                  Website: snapmint.com

                                  I ordered a mobile phone and paid downpayment of Rs 2500. After that there is no update and noone from the customer care responds back..
                                  View replies
                                  Dear Customer,

                                  We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                    M
                                    MUTHEE\'UL HAQ
                                    Aug 9, 2021
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                                    I Ordered A titan watch through snapmint. Then I noticed the price is higher than original titan website. So I decided to cancel. When I contacted customer service, the adviced me to not to accept the product while delivery.. I do so..So the item is cancelled.. I paid the down payment also..so I want refund and cancel e mandate. Otherwise I will complain to consumer court.
                                    View replies
                                    Dear Customer,

                                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                      Irshadsah13
                                      Aug 9, 2021
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                                      I order mi 32 inch tv on emi bases. Emi for 9 months.
                                      Down-payment is 3200.
                                      I paid down payment through Google pay to snapmint.

                                      The down payment was 3200 is deducted from my account but my order in not confirmed.

                                      I am trying to call them but iam getting same answer my order is incomplete
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