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Snapmint Complaints & Reviews

snapmint.com
1
Updated: Jun 3, 2026
Complaints 758
Resolved
64
Unresolved
694
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 31

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A
Aman@90
Nov 10, 2021
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Dear snapmint my phone was lost last night so please block my phone imdiatly right now because of some documents and pictures inside the phone so please block my phone imdiatly right now my snapmint loan number - 393CD01762609APP

Name - Amandeep Singh
Email ID - [protected]@gmail.com

Mobile number - [protected]
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Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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    S
    Shaikssss
    Nov 7, 2021
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    Address: Online gujrat maybe
    Website: Www.snapmint.com

    My order not disptach and delivery i do payment why my order is not disptach or refund ### fraud company no one CUSTOMER care response to my question order no.2358676 i pay down payment not disptach or refund my money back
    View replies
    Dear Shaikssss, Your order has been cancelled and your refund has been initiated in your account.It willl take 4 to 7 working days ... Thank you
    Reply
    Dear Customer,

    We are really sorry for the delay in replying.

    We would like to inform you that your order[protected] refund (322) completed in your account on 08/11/2021 13:12 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

    Thank You
    Team Snapmint!!!
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      J
      Joe Simon
      Nov 3, 2021
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      I have paid my emi thorugh gpay and it is not updated in the app and now 590 rs had debited from my account. I did get any refund which i had paid before please provide good service for the customers🙏🏻🙏🏻
      View replies
      Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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        S
        Somu121236
        from Gorakhpur, Uttar Pradesh
        Nov 1, 2021
        Resolved
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        Resolved

        Website: Snapmint

        Please cancel my order and refund my money because seller point said this product is not available my point as your requirement and also custmer care was not responding my call thats why i want cancel my order.
        Nov 1, 2021
        Complaint marked as Resolved 
        Please reslove this case order i wll also provide the order number
        View replies
        Dear Somu121236, As per your request order has been cancelled and your refund has been initiated in your account.It willl take 4 to 7 working days ... Thank you
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          R
          Rajnish01
          from Varanasi, Uttar Pradesh
          Oct 29, 2021
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          Address: #206, Bldg 3, Sec 3, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
          Website: snapmint.com

          Dear Sir,
          Have a good day,
          I would like to i have many time tried to inform you that i have not received my parcal, Kinldy contact to coureir perosn which person he delived my parcal.

          DOcket no.[protected].
          View replies
          Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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            S
            Saryuanand
            Oct 26, 2021
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            I ordered infinix mobile with the worth of 9499/- on 19th October flip kart Vocher.
            Till today order not released when I am calling to snap mint customer care center they simply says today price incresed 500/- so if you pay the amount then only order released. I canceled the order with snap mint. If I directly purchased in flip kart then I will save 500/- so snap mint watching when price increasing, I will never go with snap mint
            View replies
            Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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              N
              Naveen86025
              from Gwalior, Madhya Pradesh
              Oct 24, 2021
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              I have placed the order on 14th October boat wireless headphones 255pro +.which I have not received till date. When I wanted to know why the delivery is getting delayed so much.
              Snapmint already teken downpayment.my order till tomorrow deliver otherwise i am complaints in police station and cyber cell.
              View replies
              Dear Naveen86025, We've already sent you amazon gift card voucher code number on your register mail address. instant of product.
              Reply
              Dear Customer,

              We are really sorry for the delay in replying.

              We would like to inform you We've already sent you amazon gift card voucher code number on your register mail address. instead of product. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

              Thank You
              Team Snapmint!!!
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                V
                Vinod V M
                Oct 11, 2021
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                I have ordered refurbished iphone se. Order is not conform. still it's waiting for seller confirmation. (one week)
                View replies
                Same problem here, and they just don't care about their customers, messaged them constantly but no reply.
                Reply
                Same problem here. I've shared the flipkart credentials but now it's showing can't process the order. If they can't why they take the order? Even the customer care is such slow they even don't reply
                Reply
                Dear Customer,

                We are really sorry for the delay in replying.

                We would like to inform you that your order[protected] refund (3756) completed in your account on 14/10/2021 23:01 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                Thank You
                Team Snapmint!!!
                Reply
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                  A
                  Aadity Raj Yadav
                  Oct 10, 2021
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                  Address: Birju kali mandir Bhikhanpur gumti no 2 Bhagalpur 812001 Bihar
                  Website: Sanpmint

                  Order not delivered but EMI started for September Any call and massage not reply
                  View replies
                  Order No 2116202
                  Reply
                  Order not delivered but all EMI paid
                  Reply
                  Dear Customer,

                  We've already sent you Flipkart's gift card voucher code number of same price on your register mail address. instead of product. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                  Thank You
                  Team Snapmint!!!
                  Reply
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                  6 other people found this review helpful
                  6 found this helpful
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                    K
                    Kannari
                    from Vijayawada, Andhra Pradesh
                    Oct 4, 2021
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                    The fst emi money will deduct again they show the pls pay the emi
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                      Y
                      Yash@singh
                      from Delhi, Delhi
                      Sep 27, 2021
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                      My order id[protected]
                      Iam giving down payment but not delivered
                      My order Emi paid massage send my mobile number continue
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                        A
                        aqib12
                        from Kochi, Kerala
                        Sep 25, 2021
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                        Website: snapmint. com

                        I ordered a phone from snapmint I paid them down payment which was 980 but order is not confirmed
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                          S
                          Sakjose
                          from Tuticorin, Tamil Nadu
                          Sep 24, 2021
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                          Address: Mumbai
                          Website: www.snapmint.com

                          I ordered a new oneplus ear buds but I received used and damaged ear buds I complained about the product to customer service of snapmint but they didn't respond or reply to me I call them and waited for 30 minutes in the phone from the product got delivered till now no refund SHREE TECH MOBILE this is shop who supply the product to snapmint.
                          View replies
                          Dear Customer,

                          We are really sorry for the delay in replying and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                          Thank You
                          Team Snapmint!!!.
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                            ramjohn
                            from Guntur, Andhra Pradesh
                            Sep 22, 2021
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                            Address: Darsi
                            Website: Snapmint

                            My name is John
                            [protected]
                            I ordered poco m3,
                            Order cancelled but asking EMI
                            View replies
                            Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                              J
                              John Kick
                              Sep 15, 2021
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                              Address: 144.Mariyamman kovil street, Thenmathur post tiruvannamalai 606603

                              I am order Everest stebliser ent 100
                              But product is scratches
                              I want return
                              View replies
                              Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                R
                                Rahulkataria56
                                from Etawah, Uttar Pradesh
                                Sep 13, 2021
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                                Website: Snapmint

                                I had orderedrhe mobile phone from snapmit app on emi but ihad didnot recieved the product but onsiteit was showing delieverd and asking for emi payments
                                View replies
                                Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                  J
                                  Joseph Geo
                                  Sep 9, 2021
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                                  Address: Mumbai
                                  Website: snapimint.com

                                  Showing as delivered but not delivered to me. Order ID: 2185008
                                  View replies
                                  Dear Joseph Geo, As we can cheeked this order has been already cancelled and refund also done you can check it in your account thank you
                                  Reply
                                  Dear Customer

                                  We would like to inform you that your order[protected] has been already cancel kindly apply new one if you want then. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                  Thank You
                                  Team Snapmint!!!
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                                    N
                                    Nitin chandelia Official
                                    Sep 8, 2021
                                    Resolved
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                                    Resolved

                                    Downpayment done...700 rs...
                                    Order cancel...by dealer..
                                    But 700 rs not refund...
                                    Sep 14, 2022
                                    Complaint marked as Resolved 
                                    Resolved
                                    View replies
                                    Dear Nitin chandelia Official, As we can cheeked this order has been already cancelled and refund also done you can check it in your account thank you
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                                      N
                                      Nitin chandelia Official
                                      Sep 8, 2021
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                                      Address: House no.59 balmiki mohalla village tughlakabad new delhi 110044

                                      Maine snapmint se ek phone khareeda tha..jiska order no.2146667 h .. downpayment 700 rupay kardi thi...lekin dealer ne order cancel kar diya..lekin 20 din se jyada ho gaye lekin refund nahi kiya...plz refund my money...
                                      View replies
                                      Dear Customer,

                                      We would like to inform you that your order[protected] refund (700) already completed in your account on 19/08/2021 20:14 from our end, kindly check in your account or contact to your bank with UTR Number- [protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                      Thank You
                                      Team Snapmint!!!
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                                        D
                                        Deadline Smoker
                                        Sep 6, 2021
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                                        My product not delivered to me and saying delivered please coperate because i will not pay emi
                                        Money has been paid by me but product i doesn't get but says delivered
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                                        Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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