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Snapmint Complaints & Reviews

snapmint.com
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Updated: Oct 24, 2026
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Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 33

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R
rijojani
Aug 18, 2021
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Address: Mumbai
Website: snapmint.com

I ordered a mobile phone and paid downpayment of Rs 2500. After that there is no update and noone from the customer care responds back..
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Dear Customer,

We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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    M
    MUTHEE\'UL HAQ
    Aug 9, 2021
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    I Ordered A titan watch through snapmint. Then I noticed the price is higher than original titan website. So I decided to cancel. When I contacted customer service, the adviced me to not to accept the product while delivery.. I do so..So the item is cancelled.. I paid the down payment also..so I want refund and cancel e mandate. Otherwise I will complain to consumer court.
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    Dear Customer,

    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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      Irshadsah13
      Aug 9, 2021
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      I order mi 32 inch tv on emi bases. Emi for 9 months.
      Down-payment is 3200.
      I paid down payment through Google pay to snapmint.

      The down payment was 3200 is deducted from my account but my order in not confirmed.

      I am trying to call them but iam getting same answer my order is incomplete
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        S
        Stephen Milton
        Aug 6, 2021
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        I have ordered boat 60w soundbar on 5 August 2021 but tracking result not working please update my product location send messages my number
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        Dear Customer,

        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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          I
          I\'AM GROOT
          Aug 5, 2021
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          I have already paid my 7th snapmint emi even after payment is still showing that i have not paid
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            I
            I\'AM GROOT
            Aug 5, 2021
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            I have already paid my 7th snapmint emi on 3 August
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            Dear Customer,

            We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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              A
              aasikraj98
              Aug 3, 2021
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              Dear snapmint i have ordered a product through snapmint the order id is the item not delivered yet but in my orders section in displaying as the item delivered please help me sir my mob no [protected]
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                aasikraj98
                Aug 3, 2021
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                Dear snapmint i have ordered a product through snapmint the order id is the item not delivered yet but in my orders section in displaying as the item delivered please help me sir
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                Dear Customer,

                We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                  K
                  Kapil9211
                  Jul 30, 2021
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                  Website: Snapmint

                  I am facing problem to call snapmint customer care...Call is not connecting...I want talk to customer care
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                  Me too same. Please tell me if get their number
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                  Dear Customer,

                  We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                    Monika Ray
                    Jul 28, 2021
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                    My order is vry slo delivery pls fast delivery
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                    Dear Customer,

                    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                      A
                      Ashok sai eswar
                      Jul 20, 2021
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                      Address: 5-140, GOLLALA MAMIDADA
                      Website: Snapmint .com

                      Please help me I just a order a redmi 10s mobile in emi system my amount has debited 3200 rupees on google pay they didnt show any order status and payment status please help to get my money back
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                      Same problem with me also I have paid my EMI on gpay and it's paid status isn't updated yet in snapmint app. They are not receiving my call also . Did you get any help to solve your problem.
                      Reply
                      Dear Customer,

                      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
                      Reply
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                        H
                        Henrica
                        Jul 19, 2021
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                        I made a downpayment of 5518 on the snapmint app and it's been 3 days but yet the seller didn't confirm the order, today they said that the product is out of stock so if I would like to take another colour then they said it is possible but the problem is they are asking me to share my flikart id and password to order the product, they should order the product on their behalf but why are the asking for mine?
                        Please do look into the issue and solve this as soon as possible.
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                        Dear Customer,

                        We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                        Thank You
                        Team Snapmint
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                          D
                          Dipu Sk
                          Jul 19, 2021
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                          Address: Rampurhat Sundipur

                          Nokia 5310 mobile invoice bill order number 1632928
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                          Dear Customer,

                          We are really sorry for the delay in replying.

                          We would like to inform you that we have already provided you with your order[protected] invoice. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                          Thank You
                          Team Snapmint!!!
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                            G
                            Gokul g pillai
                            Jul 19, 2021
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                            Website: Www.snapmint.com

                            Company not accepting the cancellation request of my order and not giving any notification regarding refund of cash, after received down payment, they are willing to send the product.
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                              S
                              Sangita0277
                              Jul 15, 2021
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                              I'm Sangita Chakraborty from Atmarampur, Paschim Rameswarpur, kol- 140. I ordered a Orient stand fan from snapmint. Deducted my down payment through Paytm 2times. 301/- + again 301/-. But I can't contact with them.They didn't reply any of my quary. Even now it shows upload your documents again clearly but they don't show any option. Please refund one of my down payment which is 301. And please approve my order
                              Jul 15, 2021
                              Updated by Sangita0277                               Please refund 301/- and approve my order.Otherwise please cancel all of them and return my money 602.Please sir I'm helpless.Help me

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                              Dear Customer,

                              We would like to inform you that your order[protected] refund (301) completed in your account on 29/07/2021 13:47 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                              Thank You
                              Team Snapmint!!!
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                                P
                                Prafulla@123
                                Jul 7, 2021
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                                Website: snapmint.com

                                I order POCO M3 (6GB, 128GB) ON Snapmint making downpayment but my order not conform after three days and on fourth day, I see price suddenly increase contact to customer care. Wnen i am trying to call they dont respond.
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                                  C
                                  Chris King of King Viji Aliza
                                  Jul 7, 2021
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                                  Address: 1/114, 13TH STREET RANGASAMUDRAM SATHYAMANGALAM

                                  Suryajwala Auto Ignition Toughened Glass Cast Iron 3 Burner Gas Stove (LPG Compatible Only)Ignition, Black is product damaged glass broken so i want return this order..,
                                  Jul 07, 2021
                                  Updated by Chris King of King Viji Aliza                                   return this product for damaged glass broken and refund cancelled emi option

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                                    D
                                    deepguria
                                    Jul 6, 2021
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                                    Address: KAKDWIP RATHTALA, KAKDWIP, KAKDWIP PAKAR POOL

                                    My order not received ...but my money debited my account from Google pay, payment successful but item not order

                                    Please refund
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                                      M
                                      Manu Mani
                                      Jul 6, 2021
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                                      Address: F/202, Shree gyan sagar resicom., Near sayajipura water tank, New Karelibaug, Vadodara.

                                      Hello
                                      I ordered oppo enco w51 from snapmint.
                                      Item not delivered downpayment deducted they are not refunded that money.
                                      Then the next month they deducted 1 st EMI from my bank .
                                      I tried to contact them via chat .
                                      No response.
                                      Not attending calls also
                                      View replies
                                      Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                                        S
                                        Shrikant Barve
                                        Jul 4, 2021
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                                        Website: snapmint.com

                                        Order ID: 1993516 asked to cancel several time and asked replace with other mobile model, I have refused to accept from bluedart delivery agent, returned it without even touching the package, and now what the status is delivered. there is no answer to chats neither to calls. there is EMI Due for next month.
                                        How it is possible to pay emi of order which I have not accepted?
                                        View replies
                                        Dear Customer,

                                        We are really sorry for the delay in replying.

                                        We would like to inform you that your order[protected] refund (1499) completed in your account on 04/08/2021 14:09 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                                        Thank You
                                        Team Snapmint!!!
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