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Snapmint Complaints & Reviews

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Updated: Jun 3, 2026
Complaints 758
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64
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Snapmint reviews & complaints page 36

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R
Raiyan Aziz
from Guwahati, Assam
Feb 7, 2021
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I order for titan pay and also pay the down-payment of Rs 360 then after 4 days there is no response from snapmint, then I canceled it about 6 or 7 days ogo...
But still my payment didn't credited in my account ...??? Why
Dear customer,

We are really sorry for the delay in replying.

We would like to inform you that your order[protected] refund (360) completed in your account on 12/02/2021 19:25 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

Thank You
Team Snapmint!!!
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    J
    Jaat_01
    from Ghumarwin, Himachal Pradesh
    Feb 5, 2021
    Resolved
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    I order redmi 9a mobile i pay down payment 699 emi also auto debit from my account but order do not received pls help refund my down payment and emi auto debit deduction stop from my account
    While my product deliver
    Feb 5, 2021
    Complaint marked as Resolved 
    Feb 05, 2021
    Updated by Jaat_01
    order redmi 9a mobile i pay down payment 699 emi also auto debit from my account but order do not received pls help refund my down payment and emi auto debit deduction stop from my account
    While my product deliver

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      P
      Potta Bangaru Raju
      Feb 4, 2021
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      Address: Beside muthoot fincorp, Main road, Ramabhadrapuram
      Website: Snapmint

      Dear,
      Your deliverd product Hp inkjet printer not working. I try to contact so many times.. About this issue when the product reached to me☝️..
      Now i am waiting for your answer How to return my not working delivered product...
      Pls solve this issue..

      I already rised this issue..
      But no resonse to me..
      Dear Customer,

      We are really sorry for the delay in replying.

      As we can check the return window has been closed, kindly visit your nearest service center, for further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

      Thank You
      Team Snapmint!!!
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        S
        Sridhar Keshav
        from Bengaluru, Karnataka
        Feb 2, 2021
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        Dear Snapmint,
        Your app shows that there are technical issues with our order. We had entrusted you to keep the safety and security of our valuable financial data but we are now speculating that there could be a data breach because of the delay. We request you to cancel our order and reverse our down payment to our bank account with immediate effect. We did not expect such complacency with sensitive financial data from a company of such a reputation as Snapmint.
        Order ID: 1590855
        Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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          D
          Deadsht9
          Dec 17, 2020
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          Website: www.snapmint.com

          I ordered for Amazon voucher. I also paid the down payment.But the voucher not yet received. Their customer care doesn't respond.
          Dear Customer,

          We are really sorry for the delay in replying.

          As we can check, we have sent you voucher on your mail id. you already used it and EMI also completed by you. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

          Thank You
          Team Snapmint!!!
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            M
            M karumali Durai
            Dec 6, 2020
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            Address: Port blair Andaman and Nicobar islands
            Website: [email protected]

            My request is pls Refund my Amount 2500 as soon as possible. Then tell what is technical issue due to you cancelled my order. Pls give your whatup number or contact which is serviceable.
            Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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              M
              MANASH-CHAITALI MUKHERJEE
              from Kolkata, West Bengal
              Dec 6, 2020
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              Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City MH 400710 India
              Website: www.snapmint.com

              Sir,
              Damage/Broken Goods received from you on 27 Nov 2020 through EMI Purchase. My Order ID No.1487833. Amazon Tracking ID No.[protected].
              I complained your Customer Care on same day and they also obtained details of damage product i.e Philips Viva HL7715 700 Watt Juicer Mixer Grinder on your Customer Care officer Whatsapp No+[protected] and I sent all the details. On Nov 30, one text message received from snapmnt at 0530hrs that my product delievered but
              neither items nor any reply received from snapmint regarding my condition of purchase. Besides above, no representitive reached at my doorstep to return back said damage product till now. I also again consulted to snapmint Customer Care on 4/12/2020 and given all details again. You are requested to take action as early as possible. Images in this regard again uploaded as reference.

              I hope you will solve my problem as early as possible.
              Thank you Sir.

              From
              Manash Mukherjee
              Mobile No. [protected]
              Email- [protected]@gmail.com
              Dear Customer,

              We are sorry to be late replying,

              We would like to inform you that your order[protected] refund (367) completed in your account on 18/05/2022 18:51 from our end, kindly check in your account or contact to your bank with UTR Number[protected]
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                B
                Babu Smart P
                Dec 1, 2020
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                Address: Amazon seller service Pvt Ltd
                Website: SNAPMINT

                I ordered water heater on online at the date of 24/11/202on snapmint website ..I received the product it was in damaged condition after I received I'm requested to return the product...but they are not accepting my request
                Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                  K
                  Keshaw kumar ojha
                  Nov 24, 2020
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                  Address: Sagir cloth centre Tarwara Siwan Bihar 851506

                  Please cancel my order or refund my amount
                  My order deley please cancel my order or refund my amount
                  Dear Customer, We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                    S
                    Subhankar Pandit
                    from Powai, Maharashtra
                    Oct 28, 2020
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                    Address: 131 ramprasadnagar school road,5th lane ,kol 49
                    Website: [email protected]

                    My order id 1469102
                    This order show out of stock
                    I do deposit money 4560/-
                    My order tracking details show out of stock but I m trying snapmint customer service number but any person not received the phone plz contact me [protected] nd shearing order details immediately
                    Dear Customer,

                    We are sorry to be late replying!!!

                    As we can check your order has been delivered on your register address. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                    Thank You
                    Team Snapmint!!!
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                      H
                      Henrica
                      Oct 5, 2020
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                      I ordered Samsung M11 on snapmint platform on 2nd October and yet I didn't get any mail from snapmint related to my mails and product delivery not yet confirmed on the sellers side, please do update me with the details about my order, I have a good experience with snapmint with the earlier product purchased but this time there is no response on your side.
                      Dear Customer,
                      We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority. Team Snapmint!!!.
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                        S
                        SANJUKUMAR M
                        Oct 4, 2020
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                        Website: www.snapmint.com

                        Order I'd 1450548
                        I cancel this order on 10 days ago but still is is not returned and my down payment is not credited in my account I called customer care so many times but not picking my call so please check this issue ASAP TQ.
                        Dear Sanju,

                        We are sorry to be late for replying!!!

                        We would like to inform you that your order[protected] refund (699) completed in your account on 109/10/2020 18:26 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                        Thank You
                        Team Snapmint!!!
                        Dear Sanju,

                        We are sorry to be late replying!!!

                        we would like to inform you that your order[protected] refund (699) completed in your account on 09/10/2020 18:26 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.

                        Thank You
                        Team Snapmint!!!
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                          T
                          thaaiprint
                          Sep 22, 2020
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                          Address: KANCHANADEVI S, NO 4/55, PUDHUPETTAI ROAD, VANAVASI PO, METTUR TK, SALEM DT, 636457.

                          I booked Android mobile phone Techno spark 5 pro, What happen my order, give me response, i am already sent you my money. i am worried, some technical issue are not corrected, please corrected my tracking order.
                          Sep 22, 2020
                          Updated by thaaiprint
                          my downpayment on snapmint is successful but still the order is pending

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                            P
                            Pooja Gunjal
                            Sep 18, 2020
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                            Website: snapmint

                            I have paid all the emi to snapmint but i am still getting calls and msgs from au bank for outstanding amount. I didn't received any noc from snapmint and customer service representatives couldn't solve this since last month. I never went to au bank to apply for any loan but i am getting calls and msgs from them to pay the outstanding amount.
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                              M
                              Monishgowda
                              Sep 16, 2020
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                              My emi's are debited at correct dates only again why you guys are debiting money from my account due to mandate failed of rs 295 on the date of 8th sep, 14th sep, 15th sep.. And i have cleared all my loans please cancel that emi debit process from my bank, and that too you have debited 3 times in this month, i need justice pfa for my bank statement
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                                R
                                Rashmi Ranjan Moharana
                                Sep 7, 2020
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                                Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park, MIDC,Mahape Navi Mumbai Mumbai City-400710
                                Website: www.snapmint.com

                                Hi,

                                I purchases a phone samsung m31s on 05/09/2020 and paid a down payment of rs. 2150. However, it has been 3 days, i have been trying to reach them, but their customer care number is impossible to reach.

                                Also, they are not contacting their customers. My personal details are mismatching, also i am trying to cancel the order to get the refund.
                                But, it's really a mental harassment to deal with snapmint.

                                Now, i have been trying to reach all the way possible, but they are not in contact. Please help me with canceling the order and get my refund.

                                Thank you,
                                With regards,
                                Rashmi ranjan moharana
                                [protected]
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                                  S
                                  Sebastin Cc
                                  from Bengaluru, Karnataka
                                  Aug 31, 2020
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                                  Address: House Kottayam

                                  I have purchased tower speaker philips they have taken money from the account but there is no record of purchase in apps
                                  Aug 31, 2020
                                  Updated by Sebastin Cc
                                  My items taken money but purchased items missing record
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                                    A
                                    archanahegde
                                    Aug 14, 2020
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                                    Address: Navi Mumbai
                                    Website: www.snapmint.in

                                    I have ordered samsung m21 mobile phone. And paid down payment of rs. 1449/-. Order not yet get confirmed. Kindly help us to resolve the issue.
                                    Did they refund your down payment?
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                                      B
                                      Bà Bä Ñ
                                      Jul 28, 2020
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                                      I ordered a note 9 pro long time back from snapmint.com but they are not delivering the product and their customer service number are also not reachable. Plz do something.
                                      what is the procedure after the seller confirmation?
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                                        Aching Horam
                                        Jul 3, 2020
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                                        Website: Snapmint.com

                                        I have always paid my dues on time and on the month of May they deducted around 6k which actually should be only 1k. When I complaint and talk with the so called agent whose name is AMAN who doesn’t even want to help me, He shouted back on me and even told me that the charges were legal. Well, my point here is who deducts amount from the account and instead of clarifying why shout back ?? How can it be legal ?
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