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Snapmint Complaints & Reviews

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Updated: Nov 7, 2025
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Snapmint reviews & complaints page 37

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Y
yogi mani
from Sayalkudi, Tamil Nadu
Feb 11, 2019
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Address: Chennai, Tamil Nadu

Purchsed a graphic card from amazon 08/02/2019 rs 7000 no response from snapmint i pay 1400 downpayment but product not delivered. I called customer care but every time engaged. I send mail many times but never replying. No refund my money. Fraud company😡😡. Only one mail i received from snapmint your order is processed from amazon and one call that is processing confirmation thats it
+8 photos
Hi Yogi, was this issue resolved and was your money was refunded? If not, please do let us know at [protected]@snapmint.com so we can resolve the same.
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    N
    Niti1289
    from Delhi, Delhi
    Feb 6, 2019
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    emi fraud - account debit

    Address: 122011
    Website: Snapmint

    Snapmint is fraud. They will charge you for down payment of an item, ask you to complete the mandate ech and then inform that they can't process the request. They have debited 40k out of my account in the name of down payment however cancelled my application and then suggested that i need to wait for 5-7 business days to get my money back.in the first place, if you don't want to approve the loan, why do you charge the account.in order to...
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    Santoshkumar Gupta
    from Mumbai, Maharashtra
    Oct 26, 2018
    Mar 29, 2023
    This thread was updated on Mar 29, 2023
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    loan closure letter and updated in cibil

    Address: 400706

    I santoshkumar gupta i purchased oppo mobile phone on emi on snapmint if effected on my cibil score even my total instalment and pentely has paid on february 2018 when i checked my cibil it show 180 to 360 day overdue and i try to contact them so manytimes but no reply and cancelled the phone call one person i get number name vinod yadav no [protected] i call him and told him my problem but no reply and cancelled the phone call and telling...
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    K
    Kinnu@143
    from Hyderabad, Telangana
    Jul 9, 2018
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    Address: Hyderabad, Andhra Pradesh, 500032
    Website: snapmint.com/offers

    Snapmint approved my order on 08.07.2018 and i payed my down payment and sent a signed nach document and Aadhar Card copy, Pan card copy with selfie photo to them.. Next day on 09.07.2018 i got a mail saying my down payment will be refunded(How many days it will take, i have no idea) but what about the signed ecs mandate.. What if they deduct money from my account without even approving my application.

    How do i get my ecs mandate cancelled.. I don't care about the approval now it's just defrauding people...
    +2 photos
    Myself Giridhari Raita. I ordered a Nokia 5.1 smartphone from snapmint and I paid my down payment of 1800. But after three hours I got a message from payumoney that we have received a refund for your payment ID[protected]. Please help me how to get my money refund.
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      K
      Kaustubh Amrit
      from Bengaluru, Karnataka
      Jul 4, 2018
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      Address: Bangalore, Karnataka, 560102
      Website: www.snapmint.com

      Snapmint approved my order and i payed my down payment and sent a signed nach document to them.. Next day i get a mail saying my down payment will be refunded but what about the signed ecs mandate.. What if they deduct money from my account without even approving my application.
      They do not reply to mails and even connect me to the call centre.
      How do i get my ecs mandate cancelled.. I don't care about the approval now it's just defrauding people.
      Snapmint is a great platform for easy EMI options. I bought my mobile phone from Amazon through Snapmint and was extremely satisfied with the service.
      Hi Yogi, we believe that this issue resolved and the associated ECS mandate was cancelled immediately after your application got disapproved. If you have any questions, please do write to us at [protected]@snapmint.com so we can resolve the same.
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        D
        Dakshina Murthy A
        from Bengaluru, Karnataka
        Jun 4, 2018
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        Address: 560076
        Website: snapmint.com

        I ordered a camera in amazon via snapmint. I have canceled the order and got the downpayment refund. But, visu leasing pvt ltd has created a debit mandate against my bank account even after canceling the order. This is atrocious. Their contact center wants us to send an email instead of calling them. I will have to wait for their reply on the email. I will definitely sue this company if the money gets debited from my account.
        I have made a transaction of downpayment and completed all the formalities but i have not received any confirmation weather the product has been placed or not . trying to contact snapmint customer care number and also sent an email but no response from that side. feeling cheated by them
        Snapmint's reply, Feb 25, 2019
        Hello Sanchit, we believe your issue was duly resolved. If not, please do let us know at [email protected]
        Sir My order was cancelled from your end without any reason.I want to know why did you cancel my order.My mobile number is [protected].Plelease give on attention
        Pleeez my order cancal pleez cancel Flipkart boat at rockerz 600/610 Bluetooth headphones

        debit mandate registered even after cancelling the order - Comment #3743719 - Image #0
        please snapmint product cancelld
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          A
          Arunachalam2018
          from Paravur, Kerala
          Jun 1, 2018
          Resolved
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          Resolved

          Address: Ernakulam, Kerala, 682002
          Website: snapmint.com

          I have applied for a emi-based loan on 31/05/2018 for a mobile phone that was worth 40000 rupees and i have completed a down payment of 12299 for the same. Today when i went to snapmint website for completing the procedure, they are claiming that there is no such application for emi. I have tried to contact customer care number for snapmint as well as emailed them regarding the same. Unfortuantely, there is no response from them. This needs to be taken seriously and action has to be taken as soon as possible.

          Desirable resolution : full refund and closure of fraudulent financial website snapmint.
          +4 photos
          Jun 2, 2018
          Complaint marked as Resolved 
          Finally got through their customer care number and they have initiated a refund for the down payment.
          Jun 01, 2018
          Updated by Arunachalam2018
          No response from anyone on the Snapmint team.
          Jun 02, 2018
          Updated by Arunachalam2018
          I finally got through customer care today on their phone and they said it will be refunded in 5-7 business days.
          i applied for flipkart gift voucher INR 6199 but didnt get any voucher via mail.they completed all ecs procedure.im very scared now if they will debit emi im every month.plz help me.
          Aching Horam's reply, Jul 3, 2020
          They are fraud
          Worst
          I have orded mobile phone from snapmint on emi I paid downpament also they said it will deliver by flipkart but flipkart cancelled my order and iam trying to contact snapmint no one pickup the calls and today I received massage from snapmint saying your order is delivered hope you enjoy...

          Frederick marjee [protected]

          financial fraud - Comment #3817400 - Image #0
          financial fraud - Comment #3817400 - Image #1
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            A
            ankitamukherjee2k
            from Kolkata, West Bengal
            May 27, 2018
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            Address: Mumbai City, Maharashtra, 560100
            Website: snapmint.com

            I have paid down payment of 8850/- and tried to call the snapmint customer care within the timing hours and now even i have submitted all my documents it shows the order is not completed and i am really worried about my credit rating and the money, there is no way of cancelling the order also. Please help me, the order details are:

            Order no: affi_29499 / amazon
            Product value: 29499.0
            Order created at: 26/05/2018
            Emi - 3645 x 6 months (Incl interest): +21, 870.0
            Downpayment: +8, 850
            Processing fee & charges: +0.0
            Avg. Interest/month:
            Rs.203

            Please help me!!!
            +2 photos
            Has this been resolved?
            Hello Ankita, we believe that this issue was duly resolved. If not, please do let us know at [protected]@snapmint.com
            Hi,
            Do u really got the refund amount back...?
            Please reply as soon as possible.

            Thanks
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              S
              Sujeet V Kulkarni
              from Mumbai, Maharashtra
              Apr 11, 2018
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              Address: 411006

              This is one of the irritating and careless emi site. I took refrigerator by using snapmint emi and it affected on my cibil score even my installment has been deducted on time. When you check your cibil it shows "personal loan" instead of "consumer durable loan" and shows as "overdue" even it is deducted through ecs. And if you try to contact them, them somehow do something to their contact number and you wont be able to contact them unless thiey call. I would suggest to all please do not take any consumer durable via snapmint.

              9 april 2018

              And it goes on, no single reply to my emails and as usual both landline numbers are not reachable.

              11 april 2018

              Still no reply from snapmint. They promised that they will solve this issue at earliest.

              I have reapplied to personal loan and again it is rejected as it is still showing as personal loan instead of consumer durable loan and amount is overdue. They have changes their landline contact numbers and if i try to contact on the same it says all customer care executives are busy. How can my single call are not being attended in entire day.
              Have this been resolved?
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                M
                misraprabhat1
                from Noida, Uttar Pradesh
                Feb 16, 2018
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                Its fact... This is actually a fraud company... I don't understand how come kotak & dbs approve them to use their logo... No numbers are contactable... Till the time you don't make the initial payment they are very much call u and tell u about the process, once you make them a payment and sign the nach, there will no contact point, their phones are not reachable... So my experience is bad and i don't suggest anyone to buy product from this company.
                Is this resolved?
                Hello, we belie that this issue was resolved in due time. If not, please do let us know at [protected]@snapmint.com so we can resolve the same.
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                  neeraj.chaudhary
                  from Delhi, Delhi
                  Jan 15, 2018
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                  Address: 122002
                  Website: snapmint.com

                  On 13th january 2017, at 4pm i made the downpayment of rs 12699 for pixel 2 smartphone, after submitting all the documents and downpayment, nothing is been done. I don't know what to do now. I tried snapmint number around 60-70 times and no response. Now i am clueless about my rs12699. Moreover i have sent 3-4 emails to them and no response.
                  I have attached the screenshots as well.
                  +2 photos
                  was this resolved? or still you didn't get your product or money back?
                  was this resolved?
                  Hi Niraj, we believe this issue was resolved in due time. If not, please do let us know at [protected]@snapmint.com so we can resolve the same.
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