Snapmint Complaints & Reviews

Order ID : 947569
I ordered a mobile phone on MAY 1 which was around 14k and did a down payment of 2800 Rs and monthly installment was around 3773 Rs. After 4 days i.e 4/5/2019 I received a mail from pay u money that a refund has been initiated and my product is cancelled. I was not even a chance of knowing and asking why my product was cancelled. Only the amount and transaction id was mentioned in the mail and no proper date was given in it.So I waited for 3-4 days and still the money was not deposited into my account. I tried reaching it by calls and emails but no response was given to me. But somehow after 2 days they sent me a mail that i will receive my amount in 4-7 business days . Today's 12th day and no still money hasn't been deposited into my account. And after that mail there is no single response from snapmint. Very poor customer service. Sent them a no. of emails and did calls but no response and after reading these consumer complaints I'm a bit bit. And now I'm in need of that money and they are toying with me. Please help me

Order id: 954450
I found this website, and wanted to buy a guitar on emi, but i didn't have a credit card. The website charged me rs 2524.00 for a product that costed around rs 12000. I made the payment and uploaded the asked documents as well. Their website crashed right after the payment was received. And the status has been showing as 'awaiting order confirmation' since. I have tried contacting them over the phone, which is answered by an ivr that has the same responses for everything. I tried to get in touch with them via email, but to no avail. Your money is hard earned although it can be replaced, but your documents are precious. Please do not trust them with either your documents or your money.

It has been 5 days since i received the email saying that a refund has been done by pay u money and yet no money has been debited into my account. I tried contacting them to customer call no. And email but got no response yet. I tried their customer care at least 20+ times and all the times it says we will contact you to your registered email address and says good bye and again no response. Please help me get back my money. I was about to introduce this snapmint to my friend also but seeing these results how can i? Please give me my money back as fast as possible.

I had ordered for a poco f1 phone in snapmint and they have asked to pay advance amount of 4529 as down payment . not able to get any response since they recieved the money. i paid them on 23/4/19. no response yet. will i get the money or the product is a doubt no response in customer care number.

they have a number which is automated response and says will get reply within 24 hrs, but no response from these guys yet.

Snapmint order id:-947815
I have ordered a product on imastudent.com by availing emi on snapmint. For that i have paid a downpayment amount of 4585 to snapmint and also i received the mail from snapmint regarding payment. Still the order is pending so i tried to contact them via mail and phone number provided but none of them responded. Hereby i have attach payment bill for your reference.

Ordered id: 947879

Order date : may 1st 2019

I ordered master v3+ from spine fit. Was given a link "https://snapmint.com/spinefit" by spinefit team to make this purchase using emi option through snap mint platform.
After completing the order and
Making a down payment of ₹17922. I did not receive any confirmation on phone or email,

And after paying money this link too is not working.

Tried to contact snapmint but no response.
Unable to reach any of your customer service. [protected]

Tried calling spinefit also but there number is unreachable. [protected]

You can't just not respond after taking money from someone.

Need the product to be delivered or want my full refund as soon as possible.

Hi
My self mdr
I has booked for mi-red-mi note-5 (4gb) my
Order id : 930783 order value - 10999 emi :1, 589 for 6 months on apr
15, 2019.
I has paid the rs-2200 on my sbidrcard ended 9022 txn#141414.
On 16th april message show its has been cancel with out any good reason.
When i try there customer care team they don't have any kind responsibility to respond the customer even they frauding every one in name of emi offers.
Even though i has called state bank india i given a complaint about it,
Please i have request from consumer complaint team take some legal action against this kind of fraud company.
Please do needful.

I ordered some pc components through snapmint and paid rs.2264. But it got cancelled and after some time i got a message,

"we have received a refund for your paymentid:[protected] done on snapmint credit advisory private limited.
Refund to your bank account typically takes 3-5 business days.

It's been 10 days since i got this message.

Please help me to get my refund back.

Hi
I tried to purchase a graphic card from md computer using snapmint emi option for 9 months, after a payed down-payment, they asked for aadhar card documents. After a couple of hours i got an email from payumoney that

We have received a refund for your paymentid: xxxxx done on simplify credit advisory private limited.

I also emailed them but no response, how can i get my refund for this fraud company please help

Sir my name is
(1) rajuram chowdhary
(2) 1/12/1988
(3) [protected]
Email id [protected]@gmail.com
Me id banata hu to muje pan card all redy ragistar bata raha he this is my pan num
Axfpc3922k this is bank acount detail
Sbi [protected] ifc.. Sbin0003876 rajuram chowdhary plz sir help me want pan card ragistred mobail num is mising sir plz open my acount sir

I have ordered for samsung mobile my downpayment was debited from my account but their is no response from snapmint when i say i want refund because when i open my orders it is showing that your order verification pending.. Snapmint atleast now you respond and refund me because i want urgent refund... Please snapmint atleast now you respond... I am in emergency need of that money... I want urgent refund

Hi, i have ordered a graphics card on the 1/3/2019, i got a call from snapmint saying that my order has been approved and my amazon tracking id will be sent on my email.

However, it's been more than 24 hours and i haven't received any mail from them and also unable to reach them online as well as there telephone number (Always busy and disconnects)

After reading a few complaints here i am concerned regarding my order here (Wondering if i made a mistake trusting them, as there is no customer support)

Need a resolution asap, whether my order will be fulfilled or not, if yes send me a confirmation at least.

Purchsed a graphic card from amazon 08/02/2019 rs 7000 no response from snapmint i pay 1400 downpayment but product not delivered. I called customer care but every time engaged. I send mail many times but never replying. No refund my money. Fraud company😡😡. Only one mail i received from snapmint your order is processed from amazon and one call that is processing confirmation thats it

Snapmint is fraud. They will charge you for down payment of an item, ask you to complete the mandate ech and then inform that they can't process the request. They have debited 40k out of my account in the name of down payment however cancelled my application and then suggested that i need to wait for 5-7 business days to get my money back.in the first place, if you don't want to approve the loan, why do you charge the account.in order to get the same money back, you have to wait. They have ridiculous service.

Snapmint approved my order on 08.07.2018 and i payed my down payment and sent a signed nach document and Aadhar Card copy, Pan card copy with selfie photo to them.. Next day on 09.07.2018 i got a mail saying my down payment will be refunded(How many days it will take, i have no idea) but what about the signed ecs mandate.. What if they deduct money from my account without even approving my application.

How do i get my ecs mandate cancelled.. I don't care about the approval now it's just defrauding people...

Snapmint approved my order and i payed my down payment and sent a signed nach document to them.. Next day i get a mail saying my down payment will be refunded but what about the signed ecs mandate.. What if they deduct money from my account without even approving my application.
They do not reply to mails and even connect me to the call centre.
How do i get my ecs mandate cancelled.. I don't care about the approval now it's just defrauding people.

I ordered a camera in amazon via snapmint. I have canceled the order and got the downpayment refund. But, visu leasing pvt ltd has created a debit mandate against my bank account even after canceling the order. This is atrocious. Their contact center wants us to send an email instead of calling them. I will have to wait for their reply on the email. I will definitely sue this company if the money gets debited from my account.

I have applied for a emi-based loan on 31/05/2018 for a mobile phone that was worth 40000 rupees and i have completed a down payment of 12299 for the same. Today when i went to snapmint website for completing the procedure, they are claiming that there is no such application for emi. I have tried to contact customer care number for snapmint as well as emailed them regarding the same. Unfortuantely, there is no response from them. This needs to be taken seriously and action has to be taken as soon as possible.

Desirable resolution : full refund and closure of fraudulent financial website snapmint.

I have paid down payment of 8850/- and tried to call the snapmint customer care within the timing hours and now even i have submitted all my documents it shows the order is not completed and i am really worried about my credit rating and the money, there is no way of cancelling the order also. Please help me, the order details are:

Order no: affi_29499 / amazon
Product value: 29499.0
Order created at: 26/05/2018
Emi - 3645 x 6 months (Incl interest): +21, 870.0
Downpayment: +8, 850
Processing fee & charges: +0.0
Avg. Interest/month:
Rs.203

Please help me!!!

This is one of the irritating and careless emi site. I took refrigerator by using snapmint emi and it affected on my cibil score even my installment has been deducted on time. When you check your cibil it shows "personal loan" instead of "consumer durable loan" and shows as "overdue" even it is deducted through ecs. And if you try to contact them, them somehow do something to their contact number and you wont be able to contact them unless thiey call. I would suggest to all please do not take any consumer durable via snapmint.

9 april 2018

And it goes on, no single reply to my emails and as usual both landline numbers are not reachable.

11 april 2018

Still no reply from snapmint. They promised that they will solve this issue at earliest.

I have reapplied to personal loan and again it is rejected as it is still showing as personal loan instead of consumer durable loan and amount is overdue. They have changes their landline contact numbers and if i try to contact on the same it says all customer care executives are busy. How can my single call are not being attended in entire day.