[Resolved]  Snit Paradise Pvt Ltd — Online game app add but but not showing in wallet and not refunded

I am playing teen pati master game online and adding 20000 but it shows pending in game after 5hr it shows failed.but not refunded
Plz help me to recover my money
I also widraw money 10000+10000
Two times and it also shows pending from 2days.i am attaching the screenshot