South India Travel — Refund not received for last 60 days and very poor response with the customer and irresponsible

Address:	District center, Janakpuri, New Delhi 110058.
Website:	southtravelss.com

I, along with my family, traveled Char Dham on 25th April 2023 to 6th May. They have charged me 28500 per head total 85500 and 13500 per head total 40500 for helicopter service. But due to bad whether helicopter service getting canceled hence, tickets were not booked. They promised me to refund the money within 2 weeks but with repeated calls and messages, did not refund my money. With the intervention of one of my local friend, they have refunded only half of the amount on 20th May and told to refund remaining amount on 10th June. I have waited about two months for the full refund I have not yet received. The contracting agent Mr Krishna (ph no. [protected] and [protected]) never picks my phone and messaged me for the status of the refund. Moreover, they cheat people in the name of South India Travels. During booking they promised me to provide south food for all the meals since, I traveled with elderly mother but they have not provided the meals as promised. Hence my mother and brother hospitalized after journey. Hence, for mental harashment, time loss and money loss for these many days. I need compensation of 45000.