Sri Kubera Lakshmi Rgglv Indane Gas Agency — delivery of gas cylinder

Address: Kanchipuram, Tamil Nadu, 603112

My name is malicka sherif. I am from chennai staying in utandi ecr. My consumer no. Cx18697507 with srigubbera lakshmi gas agency. On the 13th nov.2017 i had booked for gas. The booking ref no. Is 221620. The gas cylinder is yet to be delivered. But on the 20th nov. I got a message confirming having delivered the gas with gas memo no.[protected]. This sort of misdelivery has happened once before. That's the reason why i am lodging this complaint. When i contacted the gas agency i was told that the gas was delivered to somebody else by mistake. The last time i was given the same reason. If the gas is delivered to somebodyelse why did the agency send me the message with cash memo no. Having delivered the gas cylinder. Please look into this