[Resolved] Stalk Buy Love — did not receive my refund.

[email protected]

from Mumbai, Maharashtra

Website:

Stalk buy love company, chennai, tamil nadu, india
Subject : refund
I had purchased a dress worth rupees 689 from online shopping site ie (Stalk buy love)
The dress was quite small for me. And it was very tight for me. So i registered for refund for the product. The company delivery man took back the product (Dress) from me. I called the customer services many times regarding the refund but no good response. I mailed them my bank details. It is 10 days and yet i did not recieve my refund.
They are not providing any proper service.
Please help.
Product details:
My order no :[protected]
Rs.689/-
Nidhi singh.

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Jan 22, 2018

Complaint marked as Resolved

StalkBuyLove customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2017

StalkBuyLove Customer Care's response Dear Nidhi,

Please accept our sincere apologies for the inconvenience caused.

With reference to your refund request for Order ID:[protected], we wish to confirm that we have already initiated refund in your bank account on 22-Sep-2017, ref no. CMS[protected] and the same should have been credited to your account.

The credit would reflect in the name of “AD Victorium Ventures Pvt. Ltd”.

We request you to crosscheck with your bank, in case it is still not reflecting please share your bank statement in a PDF with us at [protected]@stalkbuylove.com from the Order date till today so that we can investigate and revert with the best possible resolution.

Thank you for writing to us.