[Resolved] Stalkbuylove — [protected] order number.

Sheetal Shren

from Hojai, Assam

Address:

Ranchi, Jharkhand, 834001

A dress was purchased on 9/oct/2017. They sent email that the order will get delivered before 17 oct.. When i tracked i found that it's haven't dispatched yet. The amount was ₹1791 paid by card... I called customer care for thrice and they had same response that due to diwali it's complicated for them to deliver the product. Now i cancelled my order n i want my money to be transferred asap in my account.. I am having all the details of payment and calls..

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Jan 22, 2018

Complaint marked as Resolved

StalkBuyLove customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

StalkBuyLove Customer Care's response Dear Sheetal, Apologies for the inconvenience. With reference to your refund request for Order ID:[protected], we wish to confirm that we have already initiated refund in your bank account on[protected], ref no. 74056637292729109712834 and the same should have been credited to your account.

The credit would reflect in the name of “AD Victorium Ventures Pvt. Ltd”.

We request you to crosscheck with your bank, in case it is still not reflecting please share your bank statement in a PDF with us at [protected]@stalkbuylove.com from the Order date till today so that we can investigate and revert with the best possible resolution.