[Resolved] Stalkbuylove — cancelled my return request without informing me
N
Nidhi Dalmia
from Kolkata, West Bengal
Order no. :[protected]
I had ordered a skirt which was supposed to be delivered in 6 to 7 days and it took way longer than that and was of no use to me. So i had called and scheduled a return the very next day, giving them the bank details through the mail the had send me. They cancelled my return request without informing me. No mails, no message. When i tried contacting them i could'nt do it from my registered mobile number. And now they are saying the return cannot be placed because the time limit has been exceeded. Moreover the customer care lady was really rude. Good way to force your products on a customer. Not purchase anymore and also not recommending to anyone.
Was this information helpful?
No (0)
Yes (0)
Feb 24, 2018
Complaint marked as Resolved
StalkBuyLove customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2018
StalkBuyLove Customer Care's response Hi Nidhi,
At the onset, please accept our sincere apologies for the inconvenience caused.
We are not able to fetch the order or account details with your name. We would request you to please share the 9 digit order ID so that we can look into the matter and resolve it at the earliest.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment