Stalkbuylove — didn't refund my amount, order number[protected]

Address:

Hyderabad, Andhra Pradesh, 500081

I am a new customer to stalk by love and i would like to bring to your notice that your services are disappointing to the customers.in what i call a horrific experience i bought a pair of tops (Order number[protected] on may 14th 2019 out of which one top doesn't fit the description given on the website and is of different color variant. So i initiated a return for my order and it took for ever for customer service to schedule a return pick up. Despite multiple follow up with your customer care representatives over the last two weeks i get a response that the return will be picked up in 48 hrs which never happened. As first time customer it's a very bad experience that i had, i really believed that your company would live up to the expectations as they say. But i am pretty much disappointed now and i really regret to have shopped with you. Kindly refrain from promising customers when you cannot deliver what is promised. I strongly suggest you to act upon the above mentioned points and address the issue.

Please find below details of my order:
Order number[protected]
Date of order may 14th 2019

Yours sincerely
Anusha