Stalkbuylove — order #[protected] and[protected].

Address:

Kasarvadvali Ghodhunder road, Thane, Maharashtra, 400615

Hello,

Two of my orders from stalk buy love are stuck with Ekart services under Order #[protected] and[protected] with a status on Ekart website as RTO reject.
I emailed stalk buy love about this numerous times and even tried to contact them through phone but their customers care number is undergoing maintenance from a week. Since they failed to reply to my concern about the product, I tried to contact them on Instagram but they have not even responded there. These are prepaid order that should have been delivered to me as the order was placed last month it's over 10 days now and i have no update with regards to my order from them. Stalk buy love should the least acknowledge my email and help me with my product. My money is stuck with them and this is not the first time i am experiencing bad customer service from them. I thought considering their growing business and partnership they must have improved their services but it was a mistake that I have purchased from here and neither do i know where my product is or my money.

Kindly help me to connect with them so that I get my product.