Stalkbuylove — product not delivered to srishty

srishty Ahlawat

from Bengaluru, Karnataka

Address:

sns lady pg, sri balaji residency, 2nd cross , nagwara, banglore, 560045

I ordered on 27th july 2019, order id is[protected].
By mistake i ordered on a wrong address and when i realise that thing i wanted to cancel the order which is pre-paid order. But as the ordered was packed and shipped i was unable to cancel it. Then i putted a email to stalk buy love customer support email id till now no response.
I wanted either they deliver my product on my current address or cancel that order and refund my amount. Now they are not doing anything. Not delivering to the wrong address and no response from there they on instagram or on email, there customer care number is not valid to taking incoming calls. I want consumer complaints forum to take a strict actions against stalk buy love its a fraud website. And help in getting my refund. I requested two times on email separately but no response. Snapshots are attached kindly resolve this issue, thanks
Srishty ahlawat

+3 photos

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Comments

srishty Ahlawat

from Bengaluru, Karnataka

They are calling me with different numbers and asking for me my bank details for refund they are asking me registered number with bank and adhar card linked number also on call they provided a link on msg to sent back that to [protected] for verification, I don't know which kind of verification they are doing. They are not ready to deliver my parcel to my current address. I think this is fraud they are doing they may hack y bank account so I have not provided any details. Kindly let me know process what should I do follow. All numbers are marked spam numbers from which they are calling. Also when I asked why you are asking details you must have those details of bank and amount they said they will follow rbi rules. I asked to tell me rules they said don't mess with us and put the call. Very bad behaviour. I need my money back. Please help in sorting it out.