Stalkbuylove — refund not credited to bank account

Address:

Firozpur, Punjab

I had made a return to stalkbuylove and received the refund in the form of reward points as they were saying they were having some issues with the bank servers. They had told me at that time that these points will be credited to my bank accounts once that issue was solved. It has been about 6 months now and i haven't yet received my refund and they aren't replying to my mails and their customer service number says under maintenance.
I want to credit those points into my bank account