Stalkbuylove — refund not given by sbl for order[protected]

Address:

A64 FIEE Complex,Okhla Phase II, Okhla Industrial Area, Near C, Lal Chowk, New Delhi, Delhi 110020, New Delhi, Delhi, 122022

I have ordered two clothes from stalk buy love on 7 oct 2019. The order was prepaid.
However i cancelled the order before it was shipped because i could not track my shipment hence i asked for refund of inr 1069. But i haven't received any msg nor any refund initiation is showing on their app. Kindly help me to get the refund for order[protected]!