[Resolved] Stalkbuylove — still no delivery

Shranya

from Amritsar, Punjab

Address:	Ludhiana, Punjab, 141001
Website:	Stalkbuylove

I ordered a red skater dress on 16th.. First of all the size chart is highly confusing as my bust size didn't match with my waist size so i ordered l size as i do in other brands... I received my order on 20th and it didn't fit me as expected.. I requested for an exchange and stalkbuylove picked up the dress on 21st.. We made multiple calls that we needed xl size at the earliest possible.. And everytime they just said that its available and will reach us by 24th positively.. And guess what.. It hasn't been dispatched even and i'm highly disappointed.. I'll have to wear an old dress on my event and i'll never buy anything from stalkbuylove ever again..!

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Jan 27, 2018

Complaint marked as Resolved

StalkBuyLove customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2017

StalkBuyLove Customer Care's response Hi Shranya,

This is in reference to your exchange request for order ID:[protected]. We would like to inform you that it takes 3-5 business days to dispatch the exchanged article post the product gets picked up. The article was received from your address on 21st Dec and exchange article was within dispatch time.

Also, basis on the account information, you have request for refund for the order. We would request you to please share the bank details at '[protected]@stalkbuylove.com" from your registered email ID so that we can initiate the refund for you.