Stalkbuylove — stock not delivered

Address:

New Delhi, Delhi

I ordered the stuff on 1st October, 2019. It was a prepaid order. However, I did not receive my order till date. Multiple attempts are made to contact the StalkBuyLove customer service via e-mails and customer care contact number, but no luck. On tracking, it shows that the order is in processing state.
This experience is very disappointing. Kindly look into the matter and help me with my refund.