| Address: | Jodhpur, Rajasthan, 342001 |
I started an advisory service from this company for that I committed to pay an initial amount of Rs. 2000 + service tax Rs. 300/-
I have paid 2300 on Thursday 29th Dec 2016, but due to an error the failure message showed, then I again tried. After that again failed and again tried as directed by representatives of company.
Finally I was debited by 3 transactions of Rs. 2300/- and 1 transaction of Rs. 2000/-
Hence the account of Star India was credited by Rs. 8900 instead of Rs. 2300/-
I asked about refund to executive of Star India Hemant ([protected]), He connected to account department and another senior executive. All people said me the excess amount will refund. Hemant told me it will refund by monday 2nd January 2017.
When I asked on 2nd Jan., then Hemant told it will refund by next day and Next day he said we need to adjust this amount against future payments. I refused that and asked for instant refund but he is not responding properly. Was this information helpful? | 
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