State Bank Of Mysore — Amount declined for swipe but debited from account

Address:

581301

Dear sir,

I have a savings account in sbm karwar branch with account number [protected].

On 7th july 2016 i had stayed in sahana castle hotel at nagercoil and to pay advance i had given my debit card for swiping for an amount of rs.1339/-, but it was declined. i tried twice, but both the times it was declined. on the same day i received the message that twice also my amount of 1339/- has been debited from my account, but the hotel did not receive the amount. they informed that my amount would be credited, but till 11th july 2016 it has not been credited while they informed me that they too did not receive the amount.

The statement received from my account is as follows :

Jul 2016 7 jul 2016 pos prch-pos[protected] hotel sahana castle nagerko - 1, 339.00 21, 753.66

Jul 2016 7 jul 2016 pos prch-pos[protected] hotel sahana castle nagerko - 1, 339.00 20, 414.66

Please clarify and credit my amount of 1339/-+1339/- = rs.2678/-

Srividhya ganesh tantry