Stovecraft Limited — Pigeon air fryer service request as the product in warranty

Website: [email protected]

I have a Pigeon air fryer. I just used it for the first time, and error E1 is showing on the screen and not working properly.

As it was in the warranty period, I had a complaint on 8th July 2026. They said it would be resolved soon. After 7 days, a service engineer came and opened and checked this out, but the error still was not recovered. He said he would be back with a part next time, and it would be okay, and he closed the complaint.

Service engineer name - Mahesh Kumar Pareek (998296****) ([protected]@***.com). After that, I complained (PGN260********) again, and they said it would be solved soon. After 34 days, they said your request is cancelled, and I registered a new complaint (PGN260********), but still, 37 days have passed with no response or update from the company. Various mails I sent to the service center, but in response, there was just a machine-generated mail saying sorry for the inconvenience.

So still, I don't get any solution or update from the Stovecraft service center. It’s very cheap and poor service.

They just refer the case according to the mail from Alijan Khan (branch service in charge), but the guy Alijan Khan has never responded or contacted me yet, and it’s been the worst experience I have ever seen with a company. I request all, please boycott Pigeon company products.
Pros:
No any single pros
Cons:
Wrost quality
Worst product and customer service
Do not provide any way to connect consumers care
Preferred solution: i had complaint for my pigeon air fryer around 40 days passed no satisfactory response from the company.and still cant find solution yet.

User's recommendation: if you want good service dont buy piegion products if you will by you will be regret.