Stylejaipur — item was of inferior quality and did not match the description/images shown on their website and return /refund not available

Address: F834,F835, 3rd Phase, Sitapura Industrial Area, Sitapura, Jaipur- 302022

Website: stylejaipur.com

I am writing to formally lodge a complaint against Style Jaipur for engaging in deceptive business practices. I recently purchased [product name] from their website SJ180715, but upon delivery, I found that the item was of inferior quality and did not match the description/images shown on their website. When I attempted to request a return or refund, I was informed that they do not have a refund policy, despite their misleading claims. Their lack of customer support and refusal to address my concerns indicate fraudulent intent. I request your intervention to take appropriate action against the company and ensure that I receive a full refund or a satisfactory resolution.

Kindly acknowledge my complaint and advise on the next steps.