Sunrooof Luminaries Private Limited — Unlawful withholding of 1,18,850 advance payment, coercive deductions, and refusal of direct refund

Address: Plot No-358, Sector-8, IMT Manesar, Gurugram, Haryana - 122052

Website: sunrooof.com

Paid an advance of ₹1, 18, 850 to Sunrooof Luminaries Private Limited. No formal contract was signed, no forfeiture terms were agreed upon, and no products or services were delivered.

Upon requesting a refund of the unutilized advance, the vendor refused direct transfer and is coercively demanding an arbitrary deduction of ₹30, 000 alongside a signed blanket liability release deed. The vendor has breached agreed refund timelines and stopped direct resolution.

This constitutes an Unfair Trade Practice and Deficiency of Service under the Consumer Protection Act, 2019. The matter is also formally registered with the Department of Consumer Affairs (NCH Docket 9915630). Demanding an immediate 100% unconditional refund of ₹1, 18, 850.
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