Susant Mahankur — amount 400 deducted twice but ticket not generated

Hi,
Myself susant mahankur from kolkata. I have purchased 4 tickets for semi final match under 17 world cup which is held on wednesday (25/10/2017) at vivekananda yuvabhararti kriranagan, kolkata. At time of transaction the server was automatically fallen down and the amount has been debited twice from my account but i have not received any tickets of the match. After that i will do again the same and amount again deducted and ticket generated.
So, please help me to return my 400 x 2
Unsuccessful transaction, money which was already deducted from my respective account against which ticket not generated.

State bank internet banking details are as follows (Amount deducted ticket not generated):

Transaction ref no igacfzoqb4 for rs.400.0 on 23-oct-17 23:50

Transaction ref no igacfzoss1 for rs.400.0 on 24-oct-17 00:07

I hope you take a necessary steps in this matter.

Thanking you in advance.
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    Susant Mahankur
    India
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