Swipe Telecom — Battery replacement spares

Address:Pune, Maharashtra, 688001
Website:Swipe.com

I had given a requisition for batter replacement on[protected] as per work order KER-ALP-SOS-324 through their authorised service center. Strangely, their service centers do not have or keep spare accessories. I had contacted customer care via email and they responded with 5-6 working days the spare battery will be dispatched. They keep on saying this 5-6 working days answer each time i sent a query.
Going through this forum it is evident that the company is deliberately doing this and fooling around the customers valuable time and money.

I would like to register a consumer case against swipe telecom.

Tks
George
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Swipe Telecom customer support has been notified about the posted complaint.
Oct 13, 2016
kalyan gurjar's response
13/10/2016
Complaint comments 

Comments

I Submitted my Elite Plus phone your service station Nirman Vihar (SWP211), New Delhi. today i called but they gave response very odd they didn't told me the tentative date, after 5 days
Submitted my phone: 1/10/16
Work order no: DEL-NV-GCS-548
Please do the response fast, i am waiting your reply
Sir swipe elite2 ki bettery ki jarurat hai bazar me bettery nhi mil rhi hai please bettery bejhe

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    +91 20 4150 5800
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    Unit No. S-2, S-3, 1st Floor, Metropole Building, Bundgarden Road, Pune, Maharashtra, India - 411001
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