Swipe Telecom — Delay in customer service

Address:

700101

On the 21st march i had given my mobile phone (Konnect 5.1) which is just 6 months old,. I had bought the phone from flipkart, to the swipe customer service at kolkata. The complain number is wb kol mc 2684. My display is broken. They said they will charge me 1340/- to which i agreed, as long as i get my service and part for the phone.

Every time i call up, they say the part for the phone to be replaced has not arrived. I even called the bangalore customer care office (Head office) from where the part is supposed to come, they are also giving dates after dates, no sign of replacement.

Therefore i urge all customers to not buy any phones from swipe as their post purchase service is really terrible, you can say they just don't care, they are just horrible.