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Swipe Telecom

Swipe Telecom — Mobile repair issue

I brought swipe elie star mobile[protected] after 3 month it self it had problem and not working properly its hanging then i submit it in one of swipe customer service centre (Mobile planet - malviya nagar, new delhi) in date of[protected]. Till now i hadn't receive my mobile. If you are able to do resolve problem solve that why you take such a long time to complete the process.
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Comments

I bought swipe elite note recently from shopclues which is just two weeks old.. The battery configuration was 3000 mah but when I use it doesn't even last for an hour though it was 100% charged. So I thought o[censored]pgrading the software and flashing was done, after flashing my phone stuck with a black dim colour when I switch on.. Please help me guys
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    +91 83 8001 5959
    +91 20 4150 5800
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    Unit No. S-2, S-3, 1st Floor, Metropole Building, Bundgarden Road, Pune, Maharashtra, India - 411001
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