| Address: | Pune, Maharashtra |
| Website: | JUSTSWIPE.COM |
I have purchased this mobile in 12/082015 the same is delivered by m/s siddhivinayak enterprise motilal nagar, goregaon west, mumbai vide tax invoice no 002714 . I have paid rs 3200/- for the same .
Since in this mobile have problem hence i have sent this mobile thru m/s r.K.Telecom andheri west -authorise service centre of swipe telecom ..
They are sent the same vide work order no mum/adh/rkt/198 in sept 2015 after 20 days then they are ive thi mobile back. Mr sandip from swipe tlecom tech is change sim tray which is mention in his status report no 5922 still in this said mobile have following problems which is i have informed to swipe chatting but they are not bother .Even r k telecom is not lifted his phone as [protected]-mr vikram [protected] mr kiran,[protected]
1- battery is require charge.After 01 hour i have told by m/s r k telecom swipe telecom is put new battery .Same is poor quality battery .
2- sim 1 is not working as per other mobile repair technician it is require run soft ware,
3- in the same camera & video is there but flash is not there due to this we have unable take photo or use video in the advertisement they display flash, visial etc
4- faulty charger is given . As per r k telecom it is require to pay rs 150/- but i have purchase the same for rs 80/-
5- since m/s r k telecom is shifted from pearl centre near andheri west station & i am searching his new office finaly after six month his office find near andheri harbour platform no 6/7 near bata show room .Andheri west . In this time warrenty is 01 year is over .
As per swipe telecom co charger, battery etc have sox month warrenty . It is wrong due to they mention in the advertisement or informed to the customer .
6 whatsapp is there but same is not working
7- as per swipe telecom same is anroid base then 4 g is not working .
Hence i have told to them either replacement the said faulty mobile or refund my amount. Even in the warrenty period i have told them but they are not taken back. Also in justswipe co websight no of customer complaints are pending
hence kindly take require action for change this mobile or refund the said paid amount.
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