Taj Tour and Travel, New Delhi — Big Scammer and Fraud

Address: Jaina Tower, 519, 2, Janakpuri District Center, New Delhi, Delhi 110058

Website: www.tajtourandtravel.com

We at Gupta InfoSolutions Pvt Ltd, Booked a group corporate tour of 16 People to celebrate our New Year Evening in Manali with Taj Tour And Travel, but this bullsht guy Mr Kapil ruined everything. He was very polite and responsive until the tour was not booked and as soon as we booked the tour with Taj Tour And Travel and transferred the advance, he started becoming rude and non- responsive. Everything you need to inquire about your tour and he will always ask you to call you back in 10 mins but never ever call you back.

We asked him (Kapil & Taj Tour And Travel ) to book 8 rooms for double sharing in Manali and he agreed on the same. But when we reached to hotel, hotelier guy says that Taj Tour And Travel only booked 4 rooms for you on Quad sharing, I called Kapil and he says, allow me 10 mins and I will call you back but he never called back and when I call him back, phone was switched off and the Taj Tour And Travel never get back to us. And when I called him the next day, A simple Sorry was there with an excuse.

Though, things wasn't over there because we felt cheated but on the last day which was in Kasol, Mr Kapil & Taj Tour And Travel messed up more than what he did in last 2 days, we reached Kasol at approx 9 PM on the destination which was provided in the Confirmation Voucher and the hotelier says that we don't have any booking with them. I showed the voucher to them and they said that Taj Tour And Travel don't have any booking. And we again called to Mr. Kapil and after some hot talk, he just switched off his phone . We were standing there for like 30 mins for some kind of resolution but nothing was there and Mr. Kapil & Taj Tour And Travel never thought that we have Girls in our tour which is completely unsafe.

So I want 70% of my money refund.