Comments
D/Sir,
I am pained to point out that your cable operator in our area Patoli Mangotrian Janipur Jammu is not providing proper service to the consumers. With repeated telephonic calls he is unable to restore the breakdown in the cable. The operator by the name of Mr. Mohit is being repeatedly being contacted on his mobile No.[protected] and his response is always that I am just coming and sometimes he says that breakdown is from the supplier. I have been requesting him for the last more than five days to restore the supply. Lastly, he informed that it will take some time to restore. Then I personally contacted you on your Telephone No.[protected] which was attended by Mr. Sunil on 14.05.2019 at 6.50 pm. When I told him about the problem I was advised to bring the set top box to the office at Marbal market as the same is to be changed. On 15.05.2019 I attended your office along with the box and I was given to understand that box is in order and also told me that the same should have been brought to the notice of local cable operator. Again the approach of the local operator was not positive and he informed that he is just coming but till this time he has failed to attend. Please sought out the problem.
I am pained to point out that your cable operator in our area Patoli Mangotrian Janipur Jammu is not providing proper service to the consumers. With repeated telephonic calls he is unable to restore the breakdown in the cable. The operator by the name of Mr. Mohit is being repeatedly being contacted on his mobile No.[protected] and his response is always that I am just coming and sometimes he says that breakdown is from the supplier. I have been requesting him for the last more than five days to restore the supply. Lastly, he informed that it will take some time to restore. Then I personally contacted you on your Telephone No.[protected] which was attended by Mr. Sunil on 14.05.2019 at 6.50 pm. When I told him about the problem I was advised to bring the set top box to the office at Marbal market as the same is to be changed. On 15.05.2019 I attended your office along with the box and I was given to understand that box is in order and also told me that the same should have been brought to the notice of local cable operator. Again the approach of the local operator was not positive and he informed that he is just coming but till this time he has failed to attend. Please sought out the problem.
Contact Information
Take 1 JK Media, Jammu
Jammu, Jammu and Kashmir
Jammu and Kashmir
India
Jammu and Kashmir
India
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One cable operator said it cost customer Rs. 1500/- and other said it costs 1700/-.
The cost of set top box is decided n fixed by govt. Or by cable operators i want to know that.