Tangy Oak — tangy oak (@tangyoak) - scam! total fraud!

Website:tangyoak.com

I ordered a clock from this website on dec 26th ‘19. They did not have a cod option and i had to pay online. The order status never changed on the website. No one answered the number they’ve listed on the customer care page, their chatbot doesn’t work, they don’t reply on whatsapp or sms. It’s been close to a month now as i’m writing this but no sign of the clock. No response either.
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Tangy Oak people sent me a broken product. When I asked them to replace it as early as possible or refund back my money. No one is responding. No one picks up the call, neither replies. In fact the product quality is also is pathetic. Please be careful while ordering.

I orders a wall art from Tangy Oak website and have prepaid the order
There is no response from them and their contact number is not working nor their chatbot is working
No reply to emails. No mail order confirmation
No delivery of the product!!!
Read : HOW I TRACKED DOWN TANGY OAK WORKSHOP -
I ordered a clock from Tangy Oak, it got delivered but it was smaller than I expected, so I requested for a bigger clock to which they agreed, I did not hear from them for a week, I continuously called and messaged them but no avail.
So I checked for their address on my package/bill and tracked them down. The address on google is of their previous workshop and they’ve shifted to a new place and the number - +[protected], which is being handled by a lady, she is a liar. Instead of regretting, I tracked them down the place and got my clock exchanged.

I am attaching an image of their new workshop address, if you’re facing any trouble I suggest you to visit their workshop.

No reply from Tangoak on continuos mail from my side...they don't even reply, its been 15 days order not received

https://shiprocket.co/tracking/[protected]
Showing all items delivered though I have not received Assembled Wall Partition × 1
24 by 24 inches / Black

Worse experience
Beautiful Product ...Absolutely loved it
I had ordered a Name Plate and they have made it exactly the way i had told them
Thank you TangyOak

Worst online shopping site ever .

No customer service at all..Complete Scam
My order number is TG12991

I am getting order update form an invalid number which is generated by an illegal app doosra and the number is +[protected]

Company shiprocket is also somehow involved

I have fears of my money being robbed but I'll take all legal action against them.

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