Tata Motors (schakralaya), Pondicherry — Delay in Vehicle delivery

Address: Tata Motors (Schakralaya), Pondicherry

Hi, this is Muthukumaran TS from Panruti-607106, Tamil Nadu. I had booked my Tata Altroz XZ (Gold) on Oct-12, 2021 at Pondicherry location. Mr. Ravikumar is the Sales person for me. During booking, they mentioned the delivery will be within or in 45 days. But almost 4 months passed still i didn't receive my vehicle.

All other bank formalities has been completed at earlier itself. Nothing is pending from our side. Whenever we are calling regarding our Vehicle delivery, the usual thing that we are hearing is, "your vehicle will be billed in this week, or end of week or at the month end". Already 4 months over.

I have a huge crush on Tata. That's why I choose to buy Altroz even my family wish to go with Suzuki. Now totally I'm fed-up. This kind of delay will definitely break the customer relationship.

During our last telephonic conversation on yesterday with Asst Sales manager Mr. Prabakaran of Tata motors, Cuddalore he stated "on Feb 6th only they will know the details about Billing of vehicles. So I will inform you about the billing status of your vehicle on that day". Even after long delay also they cannot able to assure the exact date of billing. For the past 4 months, not even a single vehicle is alloted for the Showroom?

Still how long we need to wait for to own our Vehicle ?

If the things are open, we can decide whether we will get our vehicle or we need to go with some other brand.

We don't have patience anymore for the delivery.

Dealer details:

Tata Motors,
Schakralaya
Booked at Pondicherry location,
Head Office at Cuddalore, Tamil Nadu.

My details:

Muthukumaran TS,
S/O T.Selvam,
Panruti-607106.