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TaxiForSure Complaints & Reviews

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Last updated Dec 10, 2023
Complaints 680
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No. 855, 2nd Floor, 6th Main, JP Nagar 2nd Phase, Bangalore, Karnataka
Bangalore
Bangalore District
Karnataka
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560078

TaxiForSure reviews & complaints page 3

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M
mrabhay001
from Mumbai, Maharashtra
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Tfs credits deducted without any expiry date.

Address:Bhopal, Madhya Pradesh, 462023
Website:www.taxiforsure.com

I am ABHAY KUMAR, registerd mobile no- [protected]. i have 9.6k TFS credits. i was using tfs services since last years.
Company never update about expire date of TFS credit, where it shown in application. Before 10 days, i need a ride of TFS, I SURPRISED, when i shown that, my tfs credit is zero.

I talked with its customer care, He said that, "we send email and message to every customer", I replied, may be u send it,...
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S
soumyapu
from Kolkata, West Bengal
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Highly unprofessional customer service

Address:Kolkata, West Bengal, 700040
Website:www.taxiforsure.com

I have been using TFS regularly, initially for my official trips and was happy with the service too. But my trip for 23rd Feb is still giving me a tough run for my money as i did not receive any invoice for the trip since the time i completed the trip. I have also mailed them thrice to send me the invoice as i need to reimburse the same from my office by this weekend, but there has been no single response.

Highly Unprofessional!!!...
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A
AvnishShah
from Mumbai, Maharashtra
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Rash driving which could have killed a lady

Address:400086
Website:www.taxiforsure.com

My name is Avnish. I am registering this complaint for driver who was droving Taxi for Sure on 6th March, 2016, around 3.40 PM, near Gopal Bhuvan traffic signal, Ghatkopar (west). Taxi number was ending with 2716. Driver was black & was wearing round neck black t-shirt. He could have killed that lady when I tried to stop him he abused me. I called Taxi for Sure to file a complaint & from there rep on call, I can not file a complaint because...
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H
honey mehta2030
from Mumbai, Maharashtra
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By not mentioning cancellation is done and making fool to consumer

Address:Mumbai City, Maharashtra, 400004

We have done Booking on 16th FEB.2016 at 12:19 pm, our TFS-AT-C58448398
the taxi driver said i am coming 15 min. we have call contentiously to driver he said coming 5 min. from 12-15 to 12.50 we had call 10 times but at the end he has not pick the call and finally miss the flight so i will do a case in consumer court because i am not getting a proper response from in company i had called thrice in your company...
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R
rasiiii
from Bengaluru, Karnataka
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Hello

Address:560042

Heyy! i m really happy witth your service and the drivers... but i jst have a complaint is tht u dnt stick to ur prices..i mostly book a hatchback!! whch says 50rs for first 2 kilometers and 6rupee per km thereafter...bfore almost 2 months back when i used to ride with u i used to get the ride estimate absolutely perfect but now... im travelling to a place whch is abt 5 kilometers away .. and the estimate tells me its around 73 but when i...
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P
Prayag Ranjan
from Chennai, Tamil Nadu
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Not refund my money

Address:600125

Please take this issue on priority. Booking ID TFS-PP-C60683856, I paid driver the bill amount as that was not deducted from my wallet, but after 10 min i got the msg that the money is deducted from wallet too.

Thanks
Prayag...
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V
Vineesha Jasti
from Chennai, Tamil Nadu
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Complaint against taxi for sure

Address:Chennai, Tamil Nadu
Website:Taxiforsure.com

Driver name:sabarinathan, car no.:TN11Y5881.I booked taxi for sure from chennai central to my college. I have a few complaints against them.The first thing is that the driver doesn't know the routes, he was asking me for the directions. I'm paying for an Ac car and I don't get ac because of some vehicle problems.There was suddenly a breakdown of the car and I'm burning in the hot sun of chennai and finally when the car breaks, he doesn't...
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N
Navya Purwar
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Left wallet in the cab

Address:Gurgaon, Haryana, 122001

Left my wallet in the cab on 28th Feb, booked at around 12 in the night from sector 23, Gurgaon.
Driver name: Heera lal- [protected] Cab: Hatchback, DL01RT0632
Want a serious investigation as the wallet contains 4 govt. ID proofs and 2 debit cards and around 4-5k cash. Not concerned about money but concerned about ID proofs....
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P
Prerna Ajay
from Mumbai, Maharashtra
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Automatic booking cancellation

Address:400097
Website:www.taxiforsure.com

I booked a cab from Malad East, Mumbai at the night of Feb 14, 2016 for a journey on Feb 15, 2016 morning. While I was waiting for the cab, got a message that due to certain reason my booking has been cancelled...
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K
KARTHIK.0101
from Pune, Maharashtra
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Taxi for sure suspicious registration

Address:603103
Website:taxiforsure.com

Got 4 mail on my mail id - karthik.[protected]@gmail.com regarding booking confirmations from [protected]@taxiforsure.com (email id) along with receipt for trips which does not belongs to me. As all the booking has been made in Begaluru, and my base location is Chennai. All the booking has been made on 27 February, 2016.

Please get it traced and confirm with the steps being taken from your end against such practice....
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Address:Hyderabad, Andhra Pradesh, TFS-PP-C6033299-

I booked cab I said I will reach to u in 2min just wait becoz my home is inside so far can't come inside than he called me I said I am there he started talking rabish how take u people opent this kind off people blady fuker I never expected this stupid think plz take series action on him he name. anji reddy . Number [protected]. Plz let me no what u people will do this......
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O
OMR_Chennai
from Chennai, Tamil Nadu
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Unethical behavior of driver

Address:Chennai, Tamil Nadu, 600096

We booked a taxiforsure cab from Thoraipakkam to Siruseri. The driver cancelled the trip saying that he wants to take up only short trips. The next driver explained that Taxi for sure pays them a lump-sum amount if they complete 13 trips in one day. Hence, the drivers prefer short trips as this is beneficial to them.
Taxi for sure management has to resolve this issue instead of penalizing the commuters.
Another driver insisted...
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A
ashu6
from Mumbai, Maharashtra
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Ill mannered and arrogant driver

Address:Mumbai City, Maharashtra, 401107

I booked the taxi for sure on 20 feb @5 pm from mumbai domestic airport Driver vasudev Singh, he called us half km far from airport stating if he comes in we have to pay 200 rs more, somehow we mange to came out with luggage he told one sweeper to keep the luggage on his car and the driver forcily demanded Rs 50 from us to give to sweeper ....
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R
Rahul Suresh Gupta
from Ahmedabad, Gujarat
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Worst services

Address:380052
Website:www.taxiforsure.com

I had the worst experience with Taxi for sure. I have been their regular users and always make bookings via phone. I have been receiving their offers and concessional fares if I make bookings through their application but still I prefer to do bookings on phone for better clarity and surity. But I had worst Experience on my booking for 21st feb early morning 3:45 am. I had made my booking done much before earlier during the day on 20th Feb...
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P
parul09
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Overcharged high fare

Address:Pune, Maharashtra, 411057
Website:taxiforsure

Rs. 490 from pune airport to kaspate vasti which is too high fare even after applying TFS5 code.bilkul vahiyat service.I'll not suggest anyone to use taxiforsure.No customer satisfaction, apna paisa banane mein lage hue.I have used uber multiple times from pune airport to kaspate vasti and everytime max fare reached was only 280 including traffic and waiting charges and this taxiforsure is charging double o[censored]ber.Very very very disappointed..PLEASE...
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T
Trisha Roy
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Took extra money

Address:411004
Website:Taxiforsure

Who is liable to pay me back? Your driver took Rs 260 saying that payment through Paytm wallet hasnt been done. Later on Rs 287 got deducted through Paytm wallet.Resolve my issue as soon as possible else I will have to report this case and the driver has one window broken, his AC wasn't working.Still I paid the full amount and this incident happened....
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R
raman vishesh
from Unnao, Uttar Pradesh
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Company forgery

Address:Jaipur, Rajasthan

Driver of this company did not come on time after assuring by call that he is coming in half an hour on[protected]
driver name ashok sharma

i called him atleast 20 times that day but he did not respond .
The company then sent me a fake bill of 54 /- telling that i have completed my journey

it was nothing but mentally tourcher for me...
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A
arti1980
from Jaipur, Rajasthan
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Their service is very poor

Address:New Delhi, Delhi, 110044

Dear sir

my complaint is on 12.02.2015, i have booked taxi at 4.00pm for 7.15 but driver is not coming. i have booked 4 times but they deny . and their senoir is also quiet on last moment . i m also sick .they harras me a lot, i want legal action for them.

arti
[protected]...
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A
Amit P Shah
from Dwarka, Gujarat
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Fake mails

Address:560078
Website:www.taxiforsure.com

Got 4 mail on my mail id - [protected]@gmail.com regarding booking confirmations from [protected]@taxiforsure.com (email id) along with receipt for different trips which does not belongs to me. As all the booking has been made in Kolkata, which i have never been to and my base location is Ahmedabad. All the booking has been made between 7th to 15th February, 2016.
Please get it traced and confirm with the steps being taken from your end...
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S
shambhudas
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Extra charges and driver behaviour

Address:700055

Dear Taxi for sure
The captioned ride fare collected for than trip bill i.e INR 212 and the driver misbehave like unprofessional and using abused world which is not accepted any more . If action not taken then I will be go for upper escalation against Driver – Nimai ch Das ([protected]) and hatchback –WBO4F73387 )
The same was booked under promo code KOL5 .

Please update with full justification and waiting...
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