Dear Sir/Madam,
I am writing to report the illegal and unethical behavior of your recovery agents. My loan account ID is LDW-A[protected]. Due to an unfortunate job loss, I am facing a genuine financial crisis. Instead of communicating with me, your agents are continuously calling and threatening my wife from various Patna numbers, including +[protected], +[protected], and +[protected].
Contacting third parties and harassing family members is a direct violation of RBI guidelines. This non-stop calling is causing severe mental harassment to my family. I request you to investigate this immediately and stop all third-party calls. If this continues, I will escalate the matter to the Banking Ombudsman and file a police complaint.
Regards,
Thakor Rahulji
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